When you stay at Aurora City Suites Motel, you'll be within a 10-minute drive of Skyline Rotorua. Guests will have free perks such as WiFi and self-parking.
Languages
English
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 20
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's TT Lock mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free uncovered on-site self-parking
Other information
Designated smoking areas
Property amenities
Services
Virtual front desk
Facilities
Garden
Accessibility
Thin carpet in room
Room amenities
Be entertained
43-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished patio
Garden
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Microwave
Kitchen
Stovetop
Toaster
More
Daily housekeeping
Mobile key entry
Cleaning supplies
Fees & policies
Optional extras
Credit card charges are subject to an extra charge of 2 per cent
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Tuscany Villas Boutique Motel
Aurora City Suites Motel Motel
Aurora City Suites Motel Rotorua
Aurora City Suites Motel Motel Rotorua
Frequently asked questions
Does Aurora City Suites Motel offer free cancellation for a full refund?
Yes, Aurora City Suites Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aurora City Suites Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Aurora City Suites Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Aurora City Suites Motel?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Express check-in and check-out are available.
What is there to do at Aurora City Suites Motel and nearby?
Aurora City Suites Motel has a garden.
Does Aurora City Suites Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster and a microwave.
Does Aurora City Suites Motel have any outdoor private spaces?
Yes, every room features a furnished patio and a garden.
What's the area around Aurora City Suites Motel like?
Aurora City Suites Motel is a short 12-minute walk from Rotorua Central Mall and 17 minutes' walk from Kuirau Park.
Aurora City Suites Motel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.2/10
Staff & service
9.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
21 Sept 2024
Great stay
kieran
kieran, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Sept 2024
Absolutely immaculate. Was great to wind down in the spa after a day of travel. Had everything we needed. Will certainly be back.
Matthew
Matthew, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Sept 2024
Very nice enjoy our stays, the cleaners do an amazing job every time thanks so much for your work.
Kayla
Kayla, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
This little motel was good. It was clean and had parking right out front of the door. It’s a small place and did the trick for us. The internet could be improved a great deal. The TV was affected during the rain shower. Heating worked well. Comfortable stay.
Wendy
Wendy, 2-night family trip
Verified Expedia guest review
6/10 Good
1 Sept 2024
T.V didnt work and they never changed the bedding during the 4 nights i was there. There is also no human available on site.
Jake
Jake, 4-night business trip
Verified Wotif guest review
8/10 Very good
23 Jul 2024
Had everything we needed for our stay. The ensuite in the main bedroom was a nice surprise and the hot tub would've been great if the weather were nicer. Check-in was easy. Ample heating.
Chantelle
Chantelle, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Jun 2024
Fab family unit
Newly renovated, great private yard with hot tub, excellent
Vanessa
Vanessa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jun 2024
Underrated hidden gem
Nice refurbished rooms, new paint, carpets, bathrooms etc. All new. Nice area outside, quite large with outdoor spa.
Lots of space for small family.
This is a little gem and would stay again.
Shane
Shane, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Apr 2024
A week in Rotorua
Central to all i needed, safe, handy and no issues, clean and tidy,
Brent
Brent, 6-night trip
Verified Hotels.com guest review
4/10 Fair
31 Mar 2024
Staff nice and kind.
However, found a toenail in the bed in bedroom. Sock found under the same bed, did not belong to us. Ants on bathroom floor. Beautiful kitchen & modern look throughout. Cleanliness was very poor. Would not stay there again for the price we paid.
Xaviana
Xaviana, 2-night family trip
Verified Wotif guest review
8/10 Very good
28 Mar 2024
Great patio area
This motel is in excellent condition though the appliances seem cheap, but they all worked. Beds were very comfortable. A bit of traffic noise as we were close to a major road. Was weird that there was no one in the "office" to check you in, and no one came into our room in the 6 nights that we were there, so that's great if you want privacy. We did not put out the "make up my room" card, but still would have expected that they would check in with us half way through our stay. I would probably stay there again. Did not use the spa pool, but the outdoor private patio was great.
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2024
Would reccommend
Nice place. Clean and well equipped with furniture and basic kitchen supplies.
Good location, short drive from shops and supermarkets.
Emma
Emma, 2-night trip
Verified Hotels.com guest review
6/10 Good
1 Mar 2024
The motel is in a good location, in close proximity to the town centre. It has been recently renovated and is comfortable enough. However, there are a few finishing touches that could be done to make the place nicer - such as a grate on the shower drain, handle on the bathroom door, a door to separate the second bedroom and providing us with a dish cloth and tea towel (which were probably omitted by accident).
There is also no reception so difficult to speak directly to someone about any issues. Despite this, check in was very easy via a code to unlock the door sent via email on the day of arrival.
Toby
Toby, 4-night trip with friends
Verified Expedia guest review
6/10 Good
20 Feb 2024
Check in wasn’t a good experience, we entered the “office”, rang the bell on the desk without any response. Then we knocked on the door behind the desk and a lady emerged but was not friendly at all mentioning that this wasn’t an office saying this was he “house “ and a reception or office and then reluctantly showed us where our unit was and how to access it
Samir
Samir, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Feb 2024
Karminder
Karminder, 2-night trip
Verified Expedia guest review
8/10 Very good
28 Jan 2024
It was such a nice place to stay for a few days only downside was the parking issues on our
last-night someone took our park & then threw everyone else off, & just maybe provide guests with couple more towels if they staying over 3 nights :) & just wifi didn't work correctly for us or the tv but good for us to spend quality time together & get kids off devices def stay again a
Katie
Katie, 3-night trip
Verified Expedia guest review
2/10 Poor
28 Jan 2024
Got to the motel, I was told by the receptionist on the phone that they did not have any vacancies. I explained that we had paid already through Expedia and we got a text and email notification about the confirmation. It was a disappointment. The receptionist apologised and told us that there was nothing they could do. He suggested that we ring Expedia. I've sent an email asking for a full refund and also sent an online through expedia's website, but have not received any email with regards to this problem. The issue was between Expedia and Aurora City Suites Motel in Rotorua. I hope that they can sort this out and refund our money of $263.99.
Waisy
Waisy, 1-night trip
Verified Expedia guest review
8/10 Very good
12 Jan 2024
janice
janice, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2024
The rooms were lovely and modern, the outside courtyard and spa pool were awesome. The whole whānau spent a lot of time in the spa pool. Very easy check in with key codes, welcoming friendly staff. Would definitely stay here again.
Karrena
Karrena, 2-night family trip
Verified Wotif guest review
8/10 Very good
1 Jan 2024
Very nice remodel of an older motel. Room was clean and modernly fashioned; bathroom was large and modern, shower was small, but very nice; Lots of seating options in the room; kitchen was well appointed with anything you may need. Easy walking to downtown area and town park.
I would definitely stay here again and I do highly recommend it.
This property is a neighborhood. Our only complaint was the neighbors behind the property partied all weekend, all hours. I just wish they had invited us over 😏
Kristina
Kristina, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
Philippe
Philippe, 5-night trip
Verified Hotels.com guest review
8/10 Very good
4 Mar 2024
Nobody at the reception in the afternoon. We didn't know which was our room. But, caretaker family at the site taught me the room.
The room & equipment was comfortable.
It was close to the city center, maybe possible to walk there .