When visiting Castlegar, SureStay Hotel by Best Western Castlegar is a great choice to consider. Guests looking for a bite to eat can visit The Grand Buddha Bistro, which serves Thai cuisine and is open for lunch and dinner. The helpful staff and breakfast get good marks from fellow travellers.
Languages
English, Hindi
At a glance
Hotel size
58 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Up to 3 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free on-the-go breakfast each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Barbecue grills
Travelling with children
Children stay for free (see details)
What to do
Beach nearby
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Skiing lessons nearby
Zip-lining nearby
Snowboarding nearby
Hot springs nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (2497 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Built in 1981
Picnic area
Library
Fireplace in reception
Television in common areas
Banquet hall
Accessibility
Braille/raised signage
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free long-distance and local calls
Food and drink
Fridge
Microwave
Paper towels
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
The Grand Buddha Bistro – This bistro specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: CAD 200 per stay
Breakage deposit: CAD 200 per stay
Renovations and closures
The following facilities or services will be unavailable from January 2 2025 to February 28 2025 (dates subject to change):
Breakfast
The property will be renovating from 2 January 2025 to 28 February 2025 (completion date subject to change). The following areas are affected:
Front desk
Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.
Pets
Service animals exempt from fees
Pet deposit: CAD 100 per stay
Pets are allowed for an extra charge of CAD 20 per pet (may vary based on length of stay)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar
Frequently asked questions
Are pets allowed at SureStay Hotel by Best Western Castlegar?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of CAD 20 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Castlegar?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Castlegar?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11 AM.
What is there to do at SureStay Hotel by Best Western Castlegar and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs and casino gaming. SureStay Hotel by Best Western Castlegar also has a picnic area.
Are there restaurants at or near SureStay Hotel by Best Western Castlegar?
Yes, The Grand Buddha Bistro offers Thai cuisine.
What's the area around SureStay Hotel by Best Western Castlegar like?
SureStay Hotel by Best Western Castlegar is a short 4-minute drive from Castlegar, BC (YCG) and 5 minutes' walk from Columbia River.
SureStay Hotel by Best Western Castlegar Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Fair
24 Dec 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
6 Dec 2024
Nikhil
Nikhil, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
The bed seemed to have better days. My back was sore after a night on it… not usual for me. I thought the mattress springs were shot. As for service I went to the desk to find an ice machine rang the service desk bell waited five minutes and no one showed. Never did find ice machine. Entrance to upstairs dirty and carpets in hall way needed cleaning or replacing. Travel thru Castlegar at least once a year! At this point I will be looking for other accommodation! Staff were pleasant though!
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Castlegar Hotel
A good solid hotel choice in Castlegar, nothing fancy but clean and has everything you need. Breakfast is pretty basic.
John
John, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Oct 2024
Nice.
Agustin
Agustin, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
This property was quiet, could use a facelift but was very clean and the staff were very friendly. I would definitely go back for a stay.
Pilar
Pilar, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Oct 2024
Nice clean hotel - enjoyed our stay
Rick
Rick, 2-night romance trip
Verified Expedia guest review
6/10 Good
2 Oct 2024
The ice bucket leaked overnight all over the dresser. There was only one facecloth. The clock alarm went off at around 1 am and I could not easily turn it off…. Could not fall back asleep.
Nicole
Nicole, 1-night romance trip
Verified Expedia guest review
8/10 Very good
1 Oct 2024
Overall good but the shower needs some fixing. It's so old and looks dirty because of it, can help but think it's dirty. I had to put plastic bags on my feet because I couldn't get over how dirty the shower looks.
Jane
Jane, 1-night business trip
Verified Expedia guest review
8/10 Very good
30 Sept 2024
Always a good stay when I'm going through town
Kyla
Kyla, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Breanna
Breanna, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Sept 2024
This is anice property very convenient to the highway. Staff are very helpful. Breakfast was good with waffles, fruit, yogurts and toast. Coffee was very good. The property is two stories without an elevator so request main floor if you have mobility issues. Would stay here again
Signe
Signe, 1-night romance trip
Verified Expedia guest review
6/10 Good
26 Sept 2024
My Top Sheets of both of my Queen Beds were dirty and frayed. The Breakfast Lady in the morning did not change the overflowing garbage can in the breakfast area. Nor did she clean the waffle maker or tables that desperately needed it.
Larry
Larry, 3-night family trip
Verified Expedia guest review
6/10 Good
24 Sept 2024
Overall the hotel was fine, it was the other guests who were noisy late at night that ruined the experience.
Melvin E
Melvin E, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
23 Sept 2024
Room was clean and the bed was comfortable. Check in staff were very friendly and helpful. Lots of dining options very close by. Would stay here again.
Clark
Clark, 2-night romance trip
Verified Expedia guest review
8/10 Very good
22 Sept 2024
Good stopover
Room was clean and the bed was comfortable. Unfortunately we were on the lower floor of a two story building and could hear the people walking about above us. Our toilet didnt flush very well and I alerted the front desk when we checked out. Breakfast was OK,
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Sept 2024
AMIR
AMIR, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Sept 2024
Brian
Brian, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
Monica
Monica, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2024
N/A
Lorne
Lorne, 1-night romance trip
Verified Expedia guest review
6/10 Good
11 Sept 2024
Francis
Francis, 1-night trip
Verified Expedia guest review
6/10 Good
10 Sept 2024
Did not like to have to carry luggage upstairs
Brian
Brian, 2-night romance trip
Verified Expedia guest review
6/10 Good
8 Sept 2024
The noise of the guests on the 2nd floor was terrible. Not just one guest, you could hear everything. Also barking dogs