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Candlewood Suites Houston NW - Willowbrook, an IHG Hotel

2.5 star property
Hotel with outdoor pool, near Willowbrook Mall

Choose dates to view prices

Escape to Willowbrook at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel, where you can unwind by the outdoor pool or stay active at the 24-hour gym. With free in-room WiFi and a convenience store on site, previous guests have appreciated having everything they need for a comfortable stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness centre
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Corner/local shop
  • Laundry service

Feel at home (6)

  • Playground on-site
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

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15 Apr - 16 Apr
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About the area

Map
8719 Fm 1960 West, Houston, TX, 77070

What's nearby

  • Aerodrome - 15 min walk - 1.3 km
  • Houston Methodist Willowbrook Hospital - 2 min drive - 1.8 km
  • Willowbrook Mall - 2 min drive - 1.8 km
  • Sam Houston Race Park - 5 min drive - 4.8 km
  • Vintage Park - 6 min drive - 6.9 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive
  • Houston Station - 27 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Hooters - ‬17 min walk
  • ‪P.F. Chang's China Bistro - ‬20 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel puts you a short five-minute drive from Willowbrook Mall. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the outdoor pool.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 36 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Travelling with children

  • Playground
  • Local/corner shop

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • DVD player
  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International

Also known as

Candlewood Suites Houston NW
Candlewood Suites Houston NW Willowbrook
Candlewood Suites Houston Willowbrook
Candlewood Suites NW Willowbrook
Candlewood Suites NW Willowbrook Hotel
Candlewood Suites NW Willowbrook Hotel Houston
Candlewood Suites Willowbrook
Candlewood Suites Willowbrook Houston
Candlewood Willowbrook
Candlewood Suites Houston NW Willowbrook Hotel
Candlewood Suites NW

Frequently asked questions

Is there a pool at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Candlewood Suites Houston NW - Willowbrook, an IHG Hotel and nearby?

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel has an outdoor pool and a 24-hour fitness centre, as well as a picnic area.

Does Candlewood Suites Houston NW - Willowbrook, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a fridge and a microwave.

What's the area around Candlewood Suites Houston NW - Willowbrook, an IHG Hotel like?

Candlewood Suites Houston NW - Willowbrook, an IHG Hotel is in Willowbrook, a short 15-minute walk from Aerodrome.

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Candlewood Suites Houston NW - Willowbrook, an IHG Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Good

The corridor was smelly. I did not like that.
Natalia, 1-night trip

2/10 Poor

I liked absolutely nothing. Customer service was poor, the area was horrible, amenities were not anything special. Our room had a torn screen like someone crawled out the window. The blankets in our beds had blood on them. And when we asked for extra towels for the pool we were told we had towels in our room. So this stay was absolutely horrible. Will never be staying here again or even recommend it to anyone!!!
Andreana, 1-night trip

2/10 Poor

No one came to clean no new sheets or towels the whole stay. Place smelled like cigarettes. I payed way to much for what I got
Destiny, 3-night trip

10/10 Exceptional

HS graduation
My husband and I were attending a nephew’s high school graduation. We mostly spent our time with family so the room was used for sleeping only. The room was clean and the space was comfortable. The shower had a massage setting and the water pressure was good. Checking in/out was quick and easy. The entrance is a bit confusing. It’s one long driveway between another hotel and a car lot. This was also an advantage of no traffic noise. Overall a good stay and the price was good. I would stay there again.
Alicia, 2-night trip

8/10 Very good

Everything was fine except they did nit refund my 50 dollar deposit
Christina, 1-night trip

2/10 Poor

Brandy, 2-night trip

10/10 Exceptional

The staff was super friendly and helpful! GREAT CUSTOMER SERVICE!
Siomara, 1-night trip

10/10 Exceptional

This was my second Time been here it was excellent no problem, Good environment and good parking too. My stay was great
Temple, 4-night trip

10/10 Exceptional

Brandy, 1-night trip

2/10 Poor

Vernon, 1-night trip

4/10 Fair

Roaches in room. I stayed a week and never had clean towels or house keeping once. The entrance is is sometimes annoying as there’s a car dealership right when you turn in so you have to be careful entering and exiting so you don’t get hit or hit someone!
Cassidy, 2-night trip

6/10 Good

Great place to stay except 2 nights out of the week I have stayed I woke up to finding a roach on my pillow!
Cassidy, 3-night trip

4/10 Fair

Charged an unfair amount to check in early.
DAVE, 1-night trip

10/10 Exceptional

Lovely and excellent , Good staff and good environment
Temple, 7-night trip

10/10 Exceptional

Front desk girl was really nice.
Carolina, 1-night trip

10/10 Exceptional

It was clean and Very quiet!
Nichol, 3-night trip

10/10 Exceptional

SHERRIE, 2-night trip

6/10 Good

Breanna, 5-night trip

10/10 Exceptional

Liked everything no Complaints will book with them every time while visiting Houston
2-night trip

2/10 Poor

Good check-in desk attendant. Air conditioner not working. Sleep very little. I want all my money back and $25 I was charged for incidentals.
1-night trip

2/10 Poor

Nothing my ac was broken in my room gave a fan but its may so you know the stay a very day miserable thanks I have to pay your money to be uncomfortable I am very much unpleased
2-night trip

6/10 Good

Terrible to get out of
1-night trip

8/10 Very good

Expedia, 1-night trip

2/10 Poor

1-night trip

10/10 Exceptional

1-night trip