Novotel Nairobi Westlands, Nairobi: Info, Photos, Reviews

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Luxury hotel with 2 bars/lounges, near Sarit Centre

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Dates

December 2024

January 2025

Breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Pet-friendly

Bar

Connecting rooms available

Spa

24/7 front desk

Main amenities

Daily housekeeping
Restaurants and 2 bars/lounges
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Free children's club
24-hour fitness centre
Steam room
Pool bar
24-hour room service
Coffee shop/cafe

For families

Children stay free
Free cots/infant beds
Children's club (free)
Connecting/adjoining rooms available
Separate sitting area
Premium TV channels

includes taxes & fees

22 Nov - 23 Nov

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 6 of 6 rooms

Deluxe Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

75 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Sleeps 4
1 King Bed

Superior Room, 2 Single Beds

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

Sleeps 4
2 Single Beds

Executive Suite, 1 Bedroom (King bed)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Pillow-top bed

63 sq m
Sleeps 4
1 King Bed

Presidential Suite, 3 Bedrooms, Kitchenette (2 Twin Beds, Living Room)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Kitchenette

Smart TV

Hypo-allergenic bedding

Sleeps 8
2 King Beds, 1 Single Bed and 1 Large Single Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Smart TV

Hypo-allergenic bedding

Down duvet

41 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Spa

Airport transfer

Free parking

includes taxes & fees

29 Nov - 30 Nov

About the area

LOWER KABETE ROAD, WESTLANDS, Nairobi, 00600

What's nearby

Westgate Shopping Mall - 3 min walk - 0.3 km
Sarit Centre - 6 min walk - 0.5 km
The Aga Khan University Hospital - 5 min drive - 4.0 km
Village Market - 7 min drive - 6.3 km
United Nations Office at Nairobi - 8 min drive - 7.2 km

Getting around

Nairobi (WIL-Wilson) - 21 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 34 min drive
Syokimau Station - 31 min drive
Nairobi Station - 32 min drive
Syokimau SGR Railway Station - 32 min drive

Restaurants

‪Barista & Co. Specialty Coffee (Sarit) - ‬7 min walk
‪Spring Valley Café - ‬4 min walk
‪The Wine & Bottle - ‬10 min walk
‪Java House - ‬8 min walk
‪NewsCafe Sarit Centre - ‬8 min walk

About this property

Novotel Nairobi Westlands

Placing you within a 10-minute drive of Yaya Centre, Novotel Nairobi Westlands features a rooftop terrace and a free kids' club. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Italian cuisine is served at Gemma's Kitchen & Bar, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Swahili

At a glance

Hotel size

347 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children stay free when occupying the parent or guardian's room, using existing bedding
Free children's club

Pets

Pets allowed (dogs and cats only)*

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

Free secured on-site valet parking

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Poolside bar
Coffee shop
Private dining
24-hour room service

Travelling with children

Children stay for free (see details)
Free children's club
Children's menu
Children's games

Working away

13 meeting rooms
Conference space (1755 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Porter/bellhop
Pool loungers
Pool umbrellas

Facilities

1 building/tower
Built in 2024
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness centre
An outdoor pool
Full-service spa
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Reception hall
Outdoor furniture

Accessibility

Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Magnifying mirror
Well-lit path to entrance
Step-free path to entrance
Smooth flooring in public areas
Smooth flooring in room
Thin carpet in public areas
Thin carpet in room
Tile flooring in public areas
Hardwood flooring in public areas

Room amenities

Be entertained

32-inch Smart TV
Premium satellite channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed

What to enjoy

Separate sitting area

Freshen up

Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Desk chair
Electrical adapters/chargers

Food and drink

Meal delivery service
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations

Special features

Spa

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Gemma's Kitchen & Bar – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Social Hub – This café specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Trunk & Tandoor – This theme restaurant specialises in Indian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Rooftop Pool & Bar – This poolside rooftop bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

Rollaway beds are available for USD 30.0 per night

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night, plus a one-off cleaning fee of USD 20

Pool, spa, & gym (if applicable)

Pool access available from 6:00 AM to 7:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Novotel Nairobi Westlands Hotel

Novotel Nairobi Westlands NAIROBI

Novotel Nairobi Westlands Hotel NAIROBI

Frequently asked questions

Does Novotel Nairobi Westlands offer free cancellation for a full refund?

Yes, Novotel Nairobi Westlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Nairobi Westlands?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 7:00 PM.

Are pets allowed at Novotel Nairobi Westlands?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night.

Is parking offered on site at Novotel Nairobi Westlands?

Yes, there's free valet parking.

What are the check-in and check-out times at Novotel Nairobi Westlands?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Novotel Nairobi Westlands?

No, this hotel doesn't have a casino, but Lucky 8 Casino (9-min drive) is nearby.

What is there to do at Novotel Nairobi Westlands and nearby?

Novotel Nairobi Westlands has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Novotel Nairobi Westlands?

Yes, Gemma's Kitchen & Bar offers Italian cuisine, pool views and poolside dining.

What's the area around Novotel Nairobi Westlands like?

Novotel Nairobi Westlands is a short 3-minute walk from Westgate Shopping Mall and 6 minutes' walk from Sarit Centre.

Novotel Nairobi Westlands Reviews

9.2

Wonderful

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness