Iberostar Selection Riviera Cancún - All Inclusive

Puerto Morelos beachfront resort with 6 restaurants, spa

Choose dates to view prices

Mon 29 Dec
Wed 31 Dec
December 2025
25
January 2026
5 outdoor pools - Iberostar Selection Riviera Cancún - All Inclusive (Puerto Morelos)
Exterior - Iberostar Selection Riviera Cancún - All Inclusive (Puerto Morelos)
6 restaurants, international cuisine - Iberostar Selection Riviera Cancún - All Inclusive (Puerto Morelos)
Couples treatment room(s), sauna, hot tub, steam room - Iberostar Selection Riviera Cancún - All Inclusive (Puerto Morelos)
Lobby - Iberostar Selection Riviera Cancún - All Inclusive (Puerto Morelos)
Escape to Palmar Beach Riviera Maya by Tafer Hotels and Resorts - All Inclusive, an upscale haven near Puerto Morelos Town Square. Treat yourself to a massage or facial at the Village Spa & Wellness Center, indulge in international cuisine at one of the 7 restaurants, and enjoy cocktails by one of the 6 bars.
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Pool bar

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private hot tub

Why we love this property

Sun-soaked beach escape
This resort beckons with its white sand beach and convenient amenities. Kayaking adventures await, with beach towels and umbrellas for relaxation.
Spa sanctuary
Rejuvenate in a full-service spa offering aromatherapy and hot stone massages. The resort also features a sauna, steam room, and peaceful garden.
Beachfront luxury resort
Discover serenity at this beach resort with its peaceful garden and upscale designer stores, creating the ultimate luxury escape by the water.

Room options

Showing 20 of 20 rooms
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
View from room

Premium Room, Pool View

Exceptional

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
View from room

Premium Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, Pool View (Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Junior Suite, Pool View

Exceptional

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
View from room

Family Single Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Family Room, Pool View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Pool Walkout | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Junior Suite (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Family Single Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Family Room, 1 Bedroom (Pool Walkout )

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
View from room
Separate bathtub and shower, jetted bath, rainfall showerhead

Junior Suite, Ocean View

Exceptional

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
View from room
Separate bathtub and shower, jetted bath, rainfall showerhead

Junior Suite, Ocean View

Good

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Premium Single Room (Swim Up)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Premium Room (Swim Up)

Very good

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
Family Single Room, 1 Bedroom, Ocean View (Ocean View) | Beach/ocean view
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Separate bathtub and shower, jetted bath, rainfall showerhead

Family Single Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 59 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Family Room, 1 Bedroom, Ocean View (Ocean View) | Premium bedding, down duvets, free minibar, in-room safe
Separate bathtub and shower, jetted bath, rainfall showerhead

Family Room, 1 Bedroom, Ocean View (Ocean View)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Suite, Corner (Ocean Front | Single Use)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 115 sq m
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe

Suite, Corner (Ocean Front)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
  • 115 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Separate bathtub and shower, jetted bath, rainfall showerhead

Premium Single Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 48 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
Separate bathtub and shower, jetted bath, rainfall showerhead
Premium bedding, down duvets, free minibar, in-room safe
Premium bedding, down duvets, free minibar, in-room safe
Separate bathtub and shower, jetted bath, rainfall showerhead

Premium Room (Promo)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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The Grand Oasis Cancun - All Inclusive
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About the area

Map
Carretera Cancun - Tulum km 27.5, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min drive - 0.2 km
  • Petempich Bay - 6 min drive - 2.2 km
  • Puerto Morelos Beach - 9 min drive - 4.3 km
  • Ojo de Agua Beach - 12 min drive - 7.1 km
  • Puerto Morelos Town Square - 12 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Tulum Intl. Airport (TQO) - 129 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.1 miles/43.6 km

Restaurants

  • ‪Route 66 - ‬16 min drive
  • ‪Villa Marina - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Le Chique - ‬5 min walk
  • ‪Vivace - ‬5 min walk

About this property

Iberostar Selection Riviera Cancún - All Inclusive

At Iberostar Selection Riviera Cancún - All Inclusive, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be within a 15-minute drive of Puerto Morelos Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving international cuisine, Martinette is one of 6 restaurants and 6 bars/lounges. Other features of this luxurious resort include a free kid's club, a poolside bar and a health club.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

At a glance

Hotel size

    • 435 units

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 25+ Mbps; 2-device limit)

Parking

    • Free uncovered on-site valet parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's games
  • Baby monitor
  • Baby bath
  • Changing table

What to do

  • On the beach
  • Tennis lessons
  • Kayaking

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Romance packages

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Health club
  • 5 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Balcony

Freshen up

  • Shared bathroom (in-room sink)
  • Jetted
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps and 2-device limit)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Martinette – This restaurant specialises in international cuisine.
L Olivetto – On-site restaurant. Open daily.
Nopal – On-site restaurant. Open daily.
La Brisa – On-site restaurant. Open daily.
El Muelle – On-site restaurant. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Palmar Riviera Maya Inclusive
Palmar Riviera Maya by Tafer AI
Palmar Beach Resort Spa Riviera Maya
Palmar Beach Resort and Spa Riviera Maya - All Inclusive Resort
Palmar Beach Riviera Maya by Tafer Hotels Resorts All Inclusive

Frequently asked questions

Does Iberostar Selection Riviera Cancún - All Inclusive offer free cancellation for a full refund?

Yes, Iberostar Selection Riviera Cancún - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Iberostar Selection Riviera Cancún - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Iberostar Selection Riviera Cancún - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Iberostar Selection Riviera Cancún - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Iberostar Selection Riviera Cancún - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Iberostar Selection Riviera Cancún - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Iberostar Selection Riviera Cancún - All Inclusive also has 6 bars and a health club, as well as private indoor hot tubs and a garden.

Are there restaurants at or near Iberostar Selection Riviera Cancún - All Inclusive?

Yes, there are 6 on-site restaurants, featuring international cuisine.

Does Iberostar Selection Riviera Cancún - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Iberostar Selection Riviera Cancún - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Iberostar Selection Riviera Cancún - All Inclusive like?

Iberostar Selection Riviera Cancún - All Inclusive is located a short 5-minute walk from Arrecife de Puerto Morelos National Park.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Iberostar Selection Riviera Cancún - All Inclusive Reviews

7.6

Good

8.8

Cleanliness

7.6

Amenities

9.2

Staff & service

8.4

Eco-friendliness

7.6

Property conditions & facilities

8/10 Very good

Rooms and the general property was very clean, the staff was helpful and friendly. The food was great also. The beach was not in swimming condition
veronica, 3-night trip

10/10 Exceptional

The entire resort was clean, nice staff, the swim up pool with waitor service, i love that they do room service and you are able to buy food if you dont want what they have. Food was so good. Cant wait to go back
Camille, 3-night trip

10/10 Exceptional

Great place to stay. Polite staff, clean pools, great food, nice atmosphere.
Dmytro, 5-night trip

10/10 Exceptional

Great Experience.
Erickson, 3-night trip

10/10 Exceptional

It was a amazing place and the rooms and services where great 100% recommend
Erion, 7-night trip

8/10 Very good

Horrible beach!
KATHY, 4-night trip

10/10 Exceptional

The property was beautiful but undergoing renovations in certain sections. Lots of areas closed off due to construction. However, it did not interfere with our stay. The staff was very friendly and helpful. The food was excellent! The drinks were also excellent. Overall, a wonderful time. Would definitely go back.
Darla C, 3-night trip

10/10 Exceptional

Amazing property with wonderful food and friendly staff!
Brandi, 8-night trip

2/10 Poor

When I arrived there was only 23 people at the whole resort with only 1 restaurant open per day and the taxi to go any where is $60 USD each way and the Beah is not existent also half the pools were under construction
Hamza, 7-night trip

8/10 Very good

Very quiet and enjoyed the menu
Jorge Bustos, 4-night trip

10/10 Exceptional

We really love this place . The staffs were very friendly and very good service . Room was very clean and comfortable and specially food was so delicious and very fresh seafood. Definitely we will come back and highly recommended to all our friends .
Han Mai, 5-night trip

8/10 Very good

Food options, Bed comfort, Staff service level and the state of Facilities were all excellent points. The staff were especially wonderful, often going above and beyond. The surrounding beach area was unfortunately very dirty and not suitable for walking or simply lounging in the sun.
Osemudiamen, 8-night trip

10/10 Exceptional

Great staff great people needs more activity
Bassam, 3-night trip

10/10 Exceptional

Excellent place will be back!!
Randall Thomas, 7-night trip

6/10 Good

The bed was uncomfortable We reserved for to double bed they give us king and didn’t mention in reservation the have renewal and some room and pools are closed
Samira, 4-night trip

10/10 Exceptional

Awesome stay

Staff was extremely friendly, made you feel at home. The resort was gorgeous! Beach as closed, but Ivan and Julian did amazing at helping us plan excursions. Angel greeted us with a big smile and was so sweet! The check in/out was easy. The entire staff was 5/5 stars. Food was also delicious, staff made sure to keep everything super clean everywhere!
Antonio, 3-night trip

4/10 Fair

Great service and. However its 45 minutes from cancun actually
Gregory, 5-night trip

8/10 Very good

I will start off by saying the staff here goes above and beyond to make your experience 5+stars. Bettina, Mauricio, and Sergio are fabulous. The room we stayed in was great and well maintained by housekeeping daily. The food is very good at all the restaurants as well. This is the 2nd time we have stayed at this resort this year, and once the beach is fixed, we will absolutely return.
Michael, 7-night trip

10/10 Exceptional

The property is very clean, staff super nice. It is very nice place.
Elizabeth, 5-night trip

6/10 Good

The people and the service were amazing! Our drinks were constantly replenished whether we were by the pool or at dinner and the food was great too. However, the dinning was limited to only one restaurant per night, it smelled really bad around the pool outside, and they didn’t have that many activities or shows. I really would have wished we were notified of the smell and inability to use the beach prior to our visit, but we still made the best of it and had a pretty good time.
Sihana, 7-night trip

10/10 Exceptional

All the staff were so pleasant!
Gerald, 7-night trip

10/10 Exceptional

It was a lovely resort. We had everything we needed. The pools were clean, the food was good and the room were cleaned well and daily. The only drawback was all the seaweed which was not their fault. It was also really scarce the occupancy was low for the time of year and the size of the place. Not sure why it really was great all around.
Sally, 11-night trip

10/10 Exceptional

The staff were all excellent!! They made us feel very welcome and attended to!! The rooms and property were absolutely beautiful!! The only down fall was the sargassum so we couldn't enjoy the beach but it didn't bother us too much because we enjoyed the swim up pools! We will definitely come back to this resort!
One of the swim up bars at night.
Star, 5-night trip

10/10 Exceptional

Was perfect !!
Patrick, 6-night trip

8/10 Very good

It was going through a transition period when we arrived so there was a lot of construction. I know the seaweed problem was tough for a lot of the resorts but it was very smelly and there was no beach access. They look like they tried to clean up but then we still could t access the beach
Jose, 4-night trip