In the heart of Toulouse City-Centre, Citiz Hotel offers a sophisticated retreat. Relax with coffee at the cafe, unwind in the bar or work out logistics at the 24-hour business center. With helpful multilingual staff and luggage storage available, your stay is sure to be hassle-free.
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
What's nearby
Place Wilson - 1 min walk
Garonne - 3 min walk
Capitole de Toulouse - 5 min walk
Place du Capitole - 6 min walk
Basilica of Saint-Sernin - 9 min walk
Getting around
Blagnac Airport (TLS) - 12 min drive
Toulouse St-Agne Station - 6 min drive
Le TOEC Station - 8 min drive
Toulouse Matabiau Station - 10 min walk
Jean-Jaurès Metro Station - 1 min walk
Capitole Station - 4 min walk
Jeanne d'Arc Metro Station - 6 min walk
Restaurants
Big Fernand Toulouse - 1 min walk
Les Américains - 1 min walk
Hippopotamus Steakhouse - 1 min walk
McDonald's - 1 min walk
Burger King - 1 min walk
About this property
Citiz Hotel
At Citiz Hotel, you'll be within a 10-minute drive of Place du Capitole and Cité de l'Espace. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This Art Deco hotel is also within a short drive of Airbus. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Jean-Jaurès Metro Station is steps away and Capitole Station is 4 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
56 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets allowed (1 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 23 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Grab bar near toilet
Step-free path to entrance
Room amenities
Be entertained
66-cm flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Selected Comfort mattress
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Refundable deposits
Deposit: EUR 100 per accommodation, per night
A damage deposit of EUR 100 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Parking
Self-parking costs EUR 23 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse
Frequently asked questions
Does Citiz Hotel offer free cancellation for a full refund?
Yes, Citiz Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citiz Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Citiz Hotel?
Yes. Self-parking costs EUR 23 per day.
What are the check-in and check-out times at Citiz Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Citiz Hotel?
No, this hotel doesn't have a casino, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.
Are there restaurants at or near Citiz Hotel?
Yes, there's an on-site restaurant.
What's the area around Citiz Hotel like?
Citiz Hotel is in Toulouse City-Centre, a short 1-minute walk from Jean-Jaurès Metro Station and 6 minutes' walk from Place du Capitole.
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Citiz Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Oct 2024
It was everything I want in a hotel at a fair price.
Herbert
Herbert, 1-night trip
6/10 Good
21 Nov 2024
Very good location in the centre of Toulouse.
The only negative is that there was no gym in the hotel.
Carlos
Carlos, 2-night trip
8/10 Very good
27 May 2024
Great location
Normand
Normand, 1-night trip
10/10 Exceptional
31 Mar 2024
Hotel was in a great location and the staff were super friendly and helpful
Roisin
Roisin, 2-night trip
8/10 Very good
2 Aug 2024
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Ulrike
Ulrike, 1-night trip
8/10 Very good
10 Sept 2024
Great location, easy transportation from airport and to train station. Easy walking distance to attractions and dining.
Staff responded to our lack of wifi with a good option that we appreciated-all staff helpful and bilingual. We had a very pleasant and easy stay.
Allan
Allan, 2-night trip
8/10 Very good
5 Jul 2024
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Sean
Sean, 7-night trip
8/10 Very good
23 Sept 2024
Good value
Julio
Julio, 1-night trip
10/10 Exceptional
12 Jun 2023
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Timothy
Timothy, 6-night trip
10/10 Exceptional
25 Jan 2025
Hotel Opinion.
I don’t know your clientele, but most foreign hotels I stay at have some TV channels in English.
I think you need to boost the technology in the room. Perhaps USB ports for phone charge. I had trouble with WiFi all week and had to shut it off. When it gave me access, I couldn’t download anything. I have unlimited data with AT&T but I imagine some people don’t.
Geoffrey
Geoffrey, 7-night trip
6/10 Good
3 Oct 2024
3 star hotel rather than 4. The position is central, close to everything, but at the same time it is quite noisy (traffic and people)
Flavio
Flavio, 3-night trip
10/10 Exceptional
11 Oct 2023
It is just so quaint in the heart of the city with many things to do with in walking distance!
Steffany
Steffany, 1-night trip
10/10 Exceptional
12 Jul 2024
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Ropsonna
Ropsonna, 4-night trip
10/10 Exceptional
6 May 2024
Great value and location
Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Alex
Alex, 4-night trip
8/10 Very good
25 Mar 2024
Town centre, good value
Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Richard
Richard, 1-night trip
10/10 Exceptional
6 Dec 2022
Excellent
Lovely hotel, clean and comfortable rooms! Staff were extremely friendly. Overall a great stay.
Aisling
Aisling, 1-night trip
8/10 Very good
23 Sept 2023
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Douglas
Douglas, 1-night trip
10/10 Exceptional
6 May 2023
Felt good after 2 weeks of good European hotels (good ones) to know what to expect
Very nice overall
Colette
Colette, 1-night trip
10/10 Exceptional
29 Oct 2023
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Andranik
Andranik, 2-night trip
10/10 Exceptional
6 Jun 2024
It Was in the middle of the city
Carlo
Carlo, 3-night trip
10/10 Exceptional
11 Jul 2023
Nice hotel in the heart of Toulouse.
Perfect location in the middle of town. Room was brand new, clean and air conditioned. Staff was helpful. Breakfast was not included when we booked.
Andy
Andy, 1-night trip
8/10 Very good
24 May 2023
Clean central location, great for an eventful trip
Hotel is extremely central and secure, on the main street with direct walks to all tourist areas as well as non-tourist areas. Great service during check in and check out.
Hotel rooms are very clean, and as young travellers, had great access to a lot of bars and clubs around.
Hotel WiFi speed is not so great, where I planned to work from the lobby/room for one day, but unfortunately couldn't.
Verified traveller
2-night trip
8/10 Very good
15 Jul 2023
Nice location, clean
It is exactly as the pictures. It was clean and very well located. The front desk staff was very helpful as well. Topical European style size rooms.
A bit less privacy between the bed and the washroom if you are traveling with family since it is semi-open.
Svilena
Svilena, 4-night trip
4/10 Fair
29 Apr 2023
Extremely noisy, people yelling and talking until 4 am on the street below my window.
Maike
Maike, 1-night trip
6/10 Good
8 Dec 2022
Below averagw
Room smelled bad. No door for the bathroom, just a drape and sliding door. Very poor wifi connection