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Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Photo gallery for Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Exterior
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
On the beach, free beach cabanas, sun-loungers, beach umbrellas
6 outdoor pools, free pool cabanas, pool umbrellas

Overview of Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

4.5 star property
Beachfront property in Puerto Morelos with free water park, spa

7.6/10 Good

384 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Carretera Cancun Puerto Morelos km 27.5, Manz 37 Super Manz12 Bahía Petempic, Puerto Morelos, QROO, 77580
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 3 poolside bars
  • 8 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour health club
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 28 min drive
  • Delfines Beach - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 27.1 miles/43.6 km
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Fonda Americana Grill - 10 min drive
  • El Sazon Jarocho - 11 min drive
  • Las Koras - 12 min drive
  • Tanino’s - 12 min drive
  • Blue Morelos - 12 min drive

About this property

Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma

At Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma, you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll have access to on-site snorkelling, beach volleyball and kayaking. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. SPOON, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub and a lazy river. The room service and bar get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 435 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 2 coffee shops
  • Beach bar
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Snorkelling
  • Shopping
  • Ecotours nearby
  • Horse riding nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (3150 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 6 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Lazy river
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

The on-site spa has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

SPOON – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
TAPAZ – This family restaurant specialises in international cuisine and only serves dinner. Open daily.
SIENA – This restaurant specialises in Italian cuisine and only serves dinner.
LE CHIQUE – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open selected days.
ZAVAZ – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Azul Sensatori Hotel Karisma All Inclusive
Azul Sensatori Hotel Karisma All Inclusive Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma Puerto Morelos
Azul Sensatori Karisma Puerto Morelos
Hotel Azul Sensatori
Sensatori Azul Hotel
Azul Beach Sensatori Mexico Karisma Puerto Morelos
Azul Beach Resort Sensatori Mexico Karisma
Azul Beach Resort Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet Karisma All Inclusive
Azul Beach Resort Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Riviera Cancun Gourmet All Inclusive Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma
Azul Beach Resort Riviera Cancun by Karisma Gourmet All Inc
Azul Sensatori Hotel By Karisma All Inclusive
Azul Beach Resort Sensatori by Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Mexico by Karisma

Frequently asked questions

Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma offer free cancellation for a full refund?
Yes, Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma on 3 Jan 2023 start from £310, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma also has 3 swim-up bars, 3 poolside bars and a nightclub, as well as a 24-hour health club, a sauna and an arcade.
Are there restaurants at or near Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma?
Yes, there are 7 on-site restaurants, featuring international cuisine. Nearby restaurants include tanino’s (3.8 mi), Blue Morelos (3.8 mi) and John Gray's Kitchen (3.8 mi).
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma like?
Azul Beach Resort Riviera Cancun, Gourmet All Inclusive by Karisma is located on the waterfront, a short 1-minute walk from Petempich Bay and 8 minutes' walk from Puerto Morelos Beach.

Overall score and ratings

7.6

Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Quiet relaxed sister trip.
Azul Cancun is perfect for families, sister trips and friends getaway. Resort is manageable in size and easy to get around. We experienced a very quiet atmosphere. Food options are endless and all delicious. Beach did have lots of seaweed but the staff worked diligently to keep it clean. Water wasn’t clear or blue .. but two weeks of storms had been occurring before we arrived on Sept 17. Overall, we enjoyed our experience at this resort.
Heather, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The resort was very well kept and clean. The workers were all very kind and accommodating. The restaurants were okay but the decor was stunning. Beautiful room and pools. Good room service and drinks. Great experience overall.
Taryn Jillian, 4-night romance trip
Verified Expedia guest review

2/10 Poor

There was 400$ resort credit i had when i booked the stay and they didnt want to give it to me so i can use it. Also, when i was checking out they made me pay fees they said its tax and i am sure i paid the tax on expedia and I showed them my receipt still they keept looking at the paper in SLOW MOTION to make me late for the taxi for the airport so i dont have a choice other then giving them the money and catch the taxi so i dont miss my flight. Also, the bar u only get to listen to some music while there is a party or something for like 2 hours then the rest of the time none u looking at dead pool with a bar. When we asked them about that they keept saying yes we going to get u a speaker now and they took for ever when i asked them again they said ohh the pool is closed now.
Mena, 8-night family trip
Verified Expedia guest review

8/10 Very good

Great staff all super friendly, most of the restaurants were close during the visit. The beach was dirty and smells because of an algi problem, so no one got in. Its pretty relaxing, good for families but not for single or younger people, anything fun was 45minutes and taxis were expensive, over all it was a good stay.
Monserrath, 5-night trip
Verified Travelocity guest review

8/10 Very good

Georgia Jan, 2-night trip
Verified Expedia guest review

4/10 Fair

Racquel, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Great service
shaikhzaka u, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Yessica, 7-night trip
Verified Expedia guest review

4/10 Fair

The property was good , but the service and the food was not good , we ordered room service 2 nights and never have it , I went to the front Desk and ask them for a water they told me to go to the room and they will bring it but they never bring , anything , I called them couple times and ask them for water they say it okay but they did not bring anything, I am so disappointed, They didn’t have anywhere open for 24 hours, all they’re trying to sell you à la cart food and drinks no coffee shop, Three stars is too much for this place , I complain to the front desk but I think they don’t care.
Sarkis, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

My experience here at AZUL was amazing I’ll come back again
India, 2-night trip
Verified Expedia guest review