All properties in Chichen Itza, Yucatán, Mexico

Hotel DORALBA INN Chichén

3-star hotel with 2 outdoor pools, near Cenote Ik kil

  • Free full breakfast, free WiFi and free parking

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Spa Tub
  • Outdoor Pool
Outdoor Pool. Image 1 of 96.
1 / 96Outdoor Pool
Km 122 Carretera Merida- Cancun, Chichen Itza, 97751, YUC, Mexico
  • Location- there’s is a great Cenote across the road from the property- great for a fun…

    Apr 16, 2019

  • Good breakfast, convenient location to Chichen Itza and cenote across the street

    Jun 23, 2021

See all 123 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser

Guests rated location

Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 40 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Rooftop terrace
  • Conference centre

For families

  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Television
  • Garden
  • Terrace

What’s around

  • Cenote Ik kil - 4-min walk
  • Pre-Hispanic City of Chichen-Itza - 33-min walk
  • Court of the Thousand Columns - 40-min walk
  • Pyramid of Kukulkan - 41-min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room Single Use
  • Double Room, 2 Double Beds
  • Triple Room, 2 Double Beds
  • Quadruple Room, 2 Double Beds

What’s around


  • Cenote Ik kil - 4-min walk
  • Pre-Hispanic City of Chichen-Itza - 33-min walk
  • Court of the Thousand Columns - 40-min walk
  • Pyramid of Kukulkan - 41-min walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 103-min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
See on map
Km 122 Carretera Merida- Cancun, Chichen Itza, 97751, YUC, Mexico

At a glance

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets stay free (dogs and cats only)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Number of outdoor pools - 2
  • Pool sunloungers
  • Ecotours nearby
  • Golfing nearby
  • Pool umbrellas

Working away

  • Conference space
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers: 5
  • Year Built – 1990
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Be entertained

  • 26-inch LCD TV
  • First-run films
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


Dolores alba – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Local area shuttle and theme park shuttle services are offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.


Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Hotel Dolores Alba Chichén Piste
  • Doralba Chichen Chichen Itza
  • Hotel DORALBA INN Chichén Hotel
  • Hotel DORALBA INN Chichén Chichen Itza
  • Hotel DORALBA INN Chichén Hotel Chichen Itza
  • Hotel DORALBA INN Chichén Hotel
  • Hotel DORALBA INN Chichén Chichen Itza
  • Hotel DORALBA INN Chichén Hotel Chichen Itza
  • Hotel Dolores Alba Chichén
  • Dolores Alba Chichén Piste
  • Dolores Alba Chichén
  • Hotel DORALBA INN Chichén Chichen Itza
  • Dolores Alba Chichén Chichen Itza
  • DORALBA Chichén Chichen Itza
  • DORALBA Chichén
  • DORALBA INN Chichén Chichen I

*See fees & policies for additional details or extra charges


  • Yes, Hotel DORALBA INN Chichén does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Yes, cats and dogs stay free.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, dolores alba offers pool views and poolside dining. Nearby restaurants include Oxtun (3.2 mi), Restaurant-Bar "Pueblo Maya" (3.3 mi) and Restaurant "San Antonio" (3.3 mi).
  • Have fun with nearby activities such as horse riding and practise your swing at the nearby golf course. Additional recreation nearby includes cave exploring and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a picnic area and a garden.
  • 8.0.Very good

    Para mi estadía por 1 noche con la familia estuvo bien,ya que cenote esta super cerca y muy Bonita el único detalle del hotel que jamas nos dieron toallas.

    Saul, 1 night family trip, May 13, 2021

    Verified guest review

  • 6.0.Good

    Only had one pool. Only had one shuttle option once to Chichen Itza. Did not have many of the amenities that were listed.

    4 night family trip, May 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful place to stay. Very clean and very peaceful. Good food and a nice place to swim! Amazing to hear the birds in the trees!

    1 night family trip, Apr 7, 2021

    Verified Expedia guest review

  • 6.0.Good

    Fist off property is very nice quint. Love the hammocks and pool. Accommodations are dated but clean. A/c could be better just saying. location absolutely awesome. Staff was welcoming, but had to leave middle of night emrgency staff nit so good , did not know if i paud could not find my reservation or payment receipt really just need to check out . Horrible check out took 30 min needed to leave. Finally found some paper says i paid. Um you pay in advandce why would i have a key. Mmm k.

    1 night family trip, Mar 31, 2021

    Verified Expedia guest review

  • 4.0.Fair

    I made the reservation for 4 people. In the morning I was told the reservation only included 2 breakfasts

    Jose A, 1 night family trip, Feb 9, 2021

    Verified guest review

  • 10.0.Exceptional

    This is a wonderful, older property. It is an incredible value, and the perfect place to stay to visit Chichen Itza first thing when it opens! I definitely recommend this hotel!

    1 night family trip, Jan 18, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It was an excellent stay So confortable and relaxing place

    1 night family trip, Dec 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It was a nice cozy little hotel to stay at. Great location to ruins and cenote.

    Catrina, 1 night trip, Dec 9, 2020

    Verified guest review

  • 4.0.Fair

    When we arrived the staff charged us 5 nights when it was only 4. He obviously did not know how to count the amounts of nights despite showing to him the online itinerary. His excuse was that it was calculated as 5 on the computer and showed us the screen. At the end we were able to convince him that it was 4. However was very stressful to get the refund, kind of ruined our stay, we called their headquarters and had to practically yell at them, otherwise we would have left and they would have kept the money. This was a very shady situation, made us think they did this in purpose. I heard that the cenote in front has a nice hotel to stay. Will be looking in to that on my next trip.

    Fran, 4 night family trip, Nov 7, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Service was ok. No cable and breakfast served very late. No fruit with breakfast as advertised. No bar as advertised.

    Nelson, 2 night trip with friends, Oct 6, 2020

    Verified guest review

See all 123 reviews