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Hotel Bannatyne Durham

Photo gallery for Hotel Bannatyne Durham

Aerial view
Indoor pool
Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Hair dryer, towels

Overview of Hotel Bannatyne Durham

Hotel Bannatyne Durham

3.0 star property
3-star hotel in Durham with spa and indoor pool
8.0 out of 10 Very good
8.0/10 Very good

675 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Bar
  • 24/7 front desk
The price is £65
Price available on 4/6/2023
Map
Eden Terrace, Durham, England, DH1 2HJ
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Bar/lounge
  • 24-hour front desk
  • Snack bar/deli
  • Hair salon
  • Luggage storage
  • Playground
For families
  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • Durham Cathedral - 4 min drive
  • Durham University - 4 min drive
  • Beamish Open Air Museum - 13 min drive
  • Stadium of Light - 20 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Durham (MME-Teesside Intl.) - 45 min drive
  • Durham Station - 4 min drive
  • Chester-le-Street Station - 15 min drive
  • Heworth Station - 16 min drive

Restaurants

  • KFC - 6 min walk
  • Pizza Hut - 6 min walk
  • Broomside Park Beefeater - 9 min walk
  • Greggs - 15 min walk
  • The Belmont - 5 min walk

About this property

Hotel Bannatyne Durham

Enjoy your visit to Durham with a stay at Hotel Bannatyne Durham. Guests can go for a swim in the indoor pool and visit the spa to be pampered with hot stone massages, body wraps or facials. Other features include a bar/lounge and a snack bar/deli. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Racquetball/squash

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Facilities

  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for GBP 10 per person, per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.
Payment for the reservation is due at noon on the day of arrival.

Also known as

Bannatyne Durham
Bannatyne Durham Hotel
Bannatyne Hotel
Bannatyne Hotel Durham
Hotel Bannatyne
Hotel Bannatyne Durham
Hotel Bannatyne Durham Hotel
Hotel Bannatyne Durham Durham
Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Does Hotel Bannatyne Durham offer free cancellation for a full refund?
Yes, Hotel Bannatyne Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Bannatyne Durham?
As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Hotel Bannatyne Durham on 4 Jun 2023 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Bannatyne Durham?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bannatyne Durham?
Yes, there's an indoor pool.
Are pets allowed at Hotel Bannatyne Durham?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Bannatyne Durham?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bannatyne Durham?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Bannatyne Durham and nearby?
On-site recreation at Hotel Bannatyne Durham includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Repeat customer
I always stay here when I have to come to Durham on business.
Persephone, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A gym-focussed hotel with great customer service
Staff were brilliant, always welcoming and helpful. Only having to buy one spa pass (£10) for a three day stay is brilliant. This is the second stay here in 6 months and I highly recommend it if you want hotel with gym/sauna facilities. Last time I had an electric bike and they provided safe storage. Note no restaurant but cafe provides breakfast and hotel has bar.
3-night trip
Verified Hotels.com guest review

6/10 Good

not the best ....
the room was very basic, akin to a travel lodge and unfortunately found hairs on my duvet. the service was friendly.
Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Brilliant hotel and staff.
Gordon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous
Great hotel with great amenities and staff brilliant
Lorraine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pretty run down, especially for how much they charge. They had one sheet that loosely 'covered' the mattresses. Thankfully I travel with a cocoon sheet so I could use that and not worry about waking up touching a nasty, used mattress. The bathrooms were pretty gross as well.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant
Such friendly helpful staff, very clean, immaculate really, dining options very good and access to gym if required.
Lorraine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALISON, 1-night trip
Verified Hotels.com guest review

6/10 Good

Joshua, 3-night trip
Verified Hotels.com guest review