Hotel Bannatyne Durham, Durham: Info, Photos, Reviews

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Premium Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Amenities
Policies

3-star hotel in Durham with spa and indoor pool

8.0/10 Very good

675 verified Hotels.com guest reviews

Property highlights

Pool

Spa

Free parking

Free WiFi

Bar

24/7 front desk

Price available on 4/6/2023

Eden Terrace, Durham, England, DH1 2HJ

Main amenities

Daily housekeeping
Full-service spa
Indoor pool
Bar/lounge
24-hour front desk
Snack bar/deli
Hair salon
Luggage storage
Playground

For families

Children stay free
Playground on site
Private bathroom
Television
Daily housekeeping
Coffee/tea maker

Room options

About this area

What's nearby

Durham Cathedral - 4 min drive
Durham University - 4 min drive
Beamish Open Air Museum - 13 min drive
Stadium of Light - 20 min drive

Getting around

Newcastle (NCL-Newcastle Intl.) - 31 min drive
Durham (MME-Teesside Intl.) - 45 min drive
Durham Station - 4 min drive
Chester-le-Street Station - 15 min drive
Heworth Station - 16 min drive

Restaurants

KFC - 6 min walk
Pizza Hut - 6 min walk
Broomside Park Beefeater - 9 min walk
Greggs - 15 min walk
The Belmont - 5 min walk

About this property

Hotel Bannatyne Durham

Enjoy your visit to Durham with a stay at Hotel Bannatyne Durham. Guests can go for a swim in the indoor pool and visit the spa to be pampered with hot stone massages, body wraps or facials. Other features include a bar/lounge and a snack bar/deli. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available for breakfast, dinner and through room service

Reservations are required for the use of certain on-site facilities

This information is provided by our partners.

At a glance

Hotel size

50 rooms

Arriving/Leaving

Check-in time from 3:00 PM until anytime
Minimum check-in age – 18
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)

Pets

Pets not allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Bar/lounge
Snack bar/deli

Travelling with children

Children stay for free (see details)
Playground

What to do

Racquetball/squash

Services

24-hour front desk
Hair salon
Luggage storage

Facilities

An indoor pool
Full-service spa
Massage/treatment rooms

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

Television

Home comfort

Coffee/tea maker
Iron/ironing board (on request)

Sleep well

Bed sheets provided

Freshen up

Private bathroom
Hairdryer
Towels

Stay connected

Desk
Free WiFi

Daily housekeeping

Special features

Spa

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

The fitness facility is accessible for GBP 10 per person, per day
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This hotel will place an authorization for GBP 1 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Payment for the reservation is due at noon on the day of arrival.

Also known as

Bannatyne Durham

Bannatyne Durham Hotel

Bannatyne Hotel

Bannatyne Hotel Durham

Hotel Bannatyne

Hotel Bannatyne Durham

Hotel Bannatyne Durham Hotel

Hotel Bannatyne Durham Durham

Hotel Bannatyne Durham Hotel Durham

Frequently asked questions

Does Hotel Bannatyne Durham offer free cancellation for a full refund?

Yes, Hotel Bannatyne Durham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Hotel Bannatyne Durham?

As of 1 Jun 2023, prices found for a 1-night stay for 2 adults at Hotel Bannatyne Durham on 4 Jun 2023 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Hotel Bannatyne Durham?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Hotel Bannatyne Durham?

Yes, there's an indoor pool.

Are pets allowed at Hotel Bannatyne Durham?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Bannatyne Durham?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Bannatyne Durham?

You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Hotel Bannatyne Durham and nearby?

On-site recreation at Hotel Bannatyne Durham includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the indoor pool.

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

25 May 2023