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Zeus Hotels Neptuno Beach - All Inclusive

4.0 star property
Malevizi beachfront property with private beach, outdoor pool

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Photo gallery for Zeus Hotels Neptuno Beach - All Inclusive

Breakfast, lunch, dinner served; Mediterranean cuisine
On the beach, sun-loungers, beach umbrellas, beach towels
Terrace/patio
Terrace/patio
Lobby sitting area
Near Heraklion Port, Neptuno Beach Hotel - All Inclusive is a haven for families and beach lovers alike. Bask in the sun on the beach, unwind with a massage, or enjoy Mediterranean cuisine at Main Restaurant. With free WiFi, an outdoor pool, and children's facilities like a playground and supervised childcare services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Free children's club
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Room service
  • Spa services

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Television

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, Partial Sea View

Premium Room, Partial Sea View | Desk, blackout curtains, free WiFi, bed sheets

Premium Room, Partial Sea View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Partial Ocean View

Superior Room, Partial Ocean View | Desk, blackout curtains, free WiFi, bed sheets

Superior Room, Partial Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Desk, blackout curtains, free WiFi, bed sheets

Superior Double Room

Highlights

Furnished balcony or patio
Air conditioning
Fridge
TV
Blackout curtains
Hairdryer
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room

Standard Room | Desk, blackout curtains, free WiFi, bed sheets

Standard Room

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, blackout curtains, free WiFi, bed sheets

Family Room

Highlights

Furnished balcony or patio
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Free bottled water
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

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About the area

Map
Ammoudara, Heraklio, Heraklion, Malevizi, Crete Island, 71414

What's nearby

  • Ammoudara Beach - 1 min walk
  • Historical Museum of Crete - 5 min drive
  • Heraklion Town Hall - 6 min drive
  • Heraklion Archaeological Museum - 7 min drive
  • Heraklion Port - 7 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Πετούσης - ‬2 min drive
  • ‪Havana Beach Bar - ‬3 min drive
  • ‪Kasaoulio - ‬3 min drive
  • ‪Το Μιτατο Του Ρουβα - ‬4 min walk
  • ‪Δαφερμος - ‬17 min walk

About this property

Zeus Hotels Neptuno Beach - All Inclusive

Putting you within a 10-minute drive of Heraklion Port, Zeus Hotels Neptuno Beach - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. Guests in the mood for pampering can indulge in massages, facials and body treatments, and the outdoor pool provides fun for everyone. Main Restaurant serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include a free kid's club, a poolside bar and a children's pool. Fellow travellers like the overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, German, Greek, Italian

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Beach volleyball
  • Pool table
  • Private beach nearby
  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (surcharge)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Dining

Main Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Safes in guest rooms can be used for EUR 3 per night

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1030889

Also known as

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Zeus Hotels Neptuno Beach - All Inclusive All-inclusive property

Frequently asked questions

Does Zeus Hotels Neptuno Beach - All Inclusive offer free cancellation for a full refund?

Yes, Zeus Hotels Neptuno Beach - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Zeus Hotels Neptuno Beach - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Zeus Hotels Neptuno Beach - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Zeus Hotels Neptuno Beach - All Inclusive?

Yes, there's free self parking.

Is an airport shuttle service offered by Zeus Hotels Neptuno Beach - All Inclusive?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Zeus Hotels Neptuno Beach - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at Zeus Hotels Neptuno Beach - All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include spa services and a garden. Zeus Hotels Neptuno Beach - All Inclusive also has access to a nearby health club.

Are there restaurants at or near Zeus Hotels Neptuno Beach - All Inclusive?

Yes, Main Restaurant offers Mediterranean cuisine.

Does Zeus Hotels Neptuno Beach - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Zeus Hotels Neptuno Beach - All Inclusive like?

Zeus Hotels Neptuno Beach - All Inclusive is located a short 1-minute walk from Ammoudara Beach.

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Zeus Hotels Neptuno Beach - All Inclusive Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Family friendly, well located.
Cynthia, 2-night trip

10/10 Exceptional

Me and my family spent a great time in Neptuno hotel! The service was great, food delicious, short distance to the beach and perfect swimming pool! Will definitely recommend.
12-night trip

8/10 Very good

Such a welcome! The people running this hotel are very friendly. I visited end of October with my 10y daughter. She could play in the kids club twice a day (except Wednesday) and has a little kids disco in the evening. There isn’t much to do in the resort so this is a ‘quiet, relaxing holiday’ the beach area behind the hotel was lovely. If you want any ‘life’ Heraklion is 15min cab away for €14 with lots of shops and restaurants. I loved this holiday.
Samantha, 7-night trip

6/10 Good

Robert, 7-night trip

4/10 Fair

Shelley, 1-night trip

6/10 Good

Freundliches Personal, gutes Essen, sauberes Zimmer. Leider kann man sie bei schlechten Wetter nur im Zimmer aufhalten, im Poolbereich fast keine Schattenplätze und Sonnenschirme. Klimaanlage kühlt des Zimmer nicht runter.
Sabine, 3-night trip

10/10 Exceptional

Robert Stephen, 14-night trip

8/10 Very good

Laurent, 5-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

JOHN, 3-night trip

6/10 Good

Christina, 2-night trip

8/10 Very good

Consigliato
Le camere sono molto piccole, se siete più di 2 persone sarete scomodi. In compenso cibo è ottimo, il personale è gentile ed efficiente, l'animazione ok. In generale siamo rimasti soddisfatti del soggiorno.
Olga, 7-night trip

6/10 Good

Es war sehr laut. Man hat im Zimmer gehört, wenn Personen im Zimmer nebenan oder im Stock darüber die Toilettenspülung betätigt haben oder geduscht haben. Man hat alles gehört was auf dem Flur passiert ist. Jede Türe, jedes Laufen, einfach alles. Das hat nichts mit Erholung zu tun, weil Schlaf kaum möglich war, weil es so laut war.
Katharina, 4-night trip

10/10 Exceptional

The amenities in the add had free wifi, but you had to pay for it. Not impressed at all
Glen, 6-night trip

10/10 Exceptional

Houssam, 3-night trip

6/10 Good

Passable
Hotel moyen repas pas terible
stephanie, 11-night trip

8/10 Very good

Lage des Hotels ist in einer Stichstrasse und man muss sagen, es ist mehr mit einem Stadthotel zu vergleichen. Die Superior Strandblick Zimmer im Block 800, die zum Pool und Strand gelegen sind, sind alle top. Der Rest zur Straße hin okay, Zimmer in den Rückgebäuden sind, vielleicht noch mit Ausnahme zum eingeschränkten Meerblick, leider schon sehr trostlos und in die Jahre gekommen. Das Essen ist von der Auswahl überschaubar, jedoch alles durchweg sehr, sehr schmackhaft. Es gibt am Buffett immer Nudeln und Pommes, mindestens 2-3 Fleischbeilagen, ein Fischgericht, diverses Gemüse und ein vegetarisches Gericht. Salat und Käsebuffet, der Schafkäse und der Zaziki sind erstklassig. Am Anfang war ich von der Auswahl, auch da sich das Buffet auf ein kleines Areal erdrückt enttäuscht, musste mich jedoch revidieren, da alles von sehr hoher Qualität war. Wer hier nichts findet, ist selbst schuld. Das Hotel war während meines 14-tägigen Aufenthalts voll belegt, so dass es zu den Stoßzeiten manchmal am Buffet sehr voll war, das kann man aber umgehen. Das große Manko eaten jedoch die Getränke. Bis auf das Soda, das auch ab und an nach Chlor schmeckte, sind Softgetränke ungenießbar. Selbst No-Name Billigprodukte sind um Klassen besser, als was hier geboten wird. Cocktails das Gleiche. Es gibt zwar z.B. Gin-Tonic, durch das ekelhafte Tonic dann aber auch unterirdisch. Aperol etc. ein Fremdwort. Kaffee gibt es, der geht so, alle Arten von Expresso, Cappuccino etc. Fehlanzeige.
Angela, 13-night trip

10/10 Exceptional

Lovely hotel
Wonderful hotel. Room was a little tired and not how it was pictured on Hotels.com but very clean, pleasant staff, good drinks and food. Hotel is right on the beach. Would stay again!
Joshua, 7-night trip

10/10 Exceptional

7-night trip

6/10 Good

I did not like the restaurant/dining room. It felt, and sounded, like a school cafeteria. No effort made to remove dishes/plates quietly. At best, perhaps more of an effort could be made at dinner. Perhaps with lower lighting.
Ann, 2-night trip

4/10 Fair

Rude staff, small resort
This place reminded me of a summer camp for old people. Everyone was old and everyone ate at once in the same food hall. The staff was so rude. Got screamed at for bring food to another table outside that was not in the restaurant because it was packed and COVID is still a thing if they didn’t know. I got yelled at like a child in front of all the others guests like I was supposed to make you couldn’t take food out to eat at other tables. Also it was very boring here. We stayed at the Star Beach Resort before that and it was amazing compared to this place.
Anthony, 1-night trip

6/10 Good

The rooms and property were clean but the experience was not what we expected… had to pay extra for safe, towels had to leave a deposit and only be pickup at a certain time … many little things that didn’t make us feel confortable. Maybe not for us, the staff was nice and property clean.
Carlos, 3-night trip

6/10 Good

"So Lala" mit Super Animation
Bilder schöner als das Hotel. Die "renovierten" Zimmer waren sehr sporadisch, Duschen waren nie sauber, Safe kostet 3 Euro pro Tag und die All-Inkl. Erfahrung war: "Viel da, nichts richtig gut". Pool war vorhanden, Strand war schön. Wichtig zu erwähnen hier: Das Animationsteam, bestehend aus nur 2 Animatoren, haben sich von früh morgens bis spät Abends besondere Mühe gegeben und der Anlage einen besonderen Charme verliehen. Mit Ansprechpartnern wie diesen, fühlt man sich immer richtig aufgehoben.
8-night trip

8/10 Very good

Great food, great location, beach is nice needs more lounge chairs.
Aleksandar, 2-night trip

10/10 Exceptional

War eine tolle Unterkunft würde ich nochmals buchen Keine versteckten Kosten, täglich frisches Essen zudem Abwechslungsreich. Jegliche Art von Getränken kostenlos bis 23 Uhr Strandabschnitt war sehr schön und nicht überfüllt.
7-night trip