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The Ritz Carlton Hong Kong

Luxury hotel with full-service spa, connected to a shopping centre, near Victoria Harbour

  • Free WiFi
From
£246

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Intl. Commerce Centre, 1 Austin Rd West, Kowloon, Hong Kong SAR
9.4.Exceptional.
  • Great location. We got a free upgrade which was nice. Super harbour view. Staff always…

    Sep 9, 2019

  • A very pleasant stay with family. Very nice room, restaurant, all the staffs are friendly…

    Jun 8, 2019

See all 347 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Safe
Transport options
Dining options
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 312 guestrooms
  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub

For families

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Yau Ma Tei
  • Victoria Harbour - 12-minute walk
  • International Commerce Centre - 7-minute walk
  • Sky 100 - 7-minute walk
  • Temple Street Night Market - 15-minute walk
  • Kowloon Park - 22-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking (Victoria Harbour)
  • Deluxe Room, 1 King Bed, Non Smoking, View (Club Level)
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)
  • Deluxe Room, 1 King Bed, Non Smoking, View (Victoria Harbour)
  • Deluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Skyline View)
  • Grand Room, 1 King Bed, Non Smoking, View (Grand Seaview)
  • Grand Room, 1 Double Bed, Non Smoking, View (Club Level)
  • Deluxe Suite, 1 Bedroom, Non Smoking, Sea View
  • Deluxe Suite, 1 Bedroom, Non Smoking (Victoria Harbour)
  • Grand Room, 1 King Bed, Non Smoking (Victoria Harbour)
  • Grand Room, 1 Double Bed (Victoria Harbour, Club Level)
  • Premier Suite, 1 Bedroom, Non Smoking (Premier Executive)
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Deluxe Room, 2 Double Beds, Non Smoking, View
  • Club Suite, 1 Bedroom, Non Smoking
  • Club Suite, 1 Double Bed, Non Smoking (Ritz-Carlton,Club Level(Harbour View))

Location

Intl. Commerce Centre, 1 Austin Rd West, Kowloon, Hong Kong SAR
  • In Yau Ma Tei
  • Victoria Harbour - 12-minute walk
  • International Commerce Centre - 7-minute walk

What’s around

Landmarks

  • In Yau Ma Tei
  • Victoria Harbour - 12-minute walk
  • International Commerce Centre - 7-minute walk
  • Sky 100 - 7-minute walk
  • Temple Street Night Market - 15-minute walk
  • Kowloon Park - 22-minute walk
  • Nathan Road Shopping District - 23-minute walk
  • K11 Shopping Mall - 30-minute walk
  • Tsim Sha Tsui Promenade - 30-minute walk
  • Langham Place Mall - 31-minute walk
  • Harbour City - 31-minute walk

Getting around

  • Hong Kong International Airport (HKG) 25-min drive
  • West Kowloon Station 12-min walk
  • Hong Kong Austin Station 14-min walk
  • Hong Kong Jordan Station 17-min walk
  • Kowloon Station 5-min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 44 lbs)
  • Pets must be supervised
  • Pet-sitting services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • On-site valet parking (HKD 700 per day)
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Nightclub
  • Sauna

Working away

  • 24-hour business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers: 1
  • Year Built – 2011
  • Lift
  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Dining

Tosca – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.

Tin Lung Heen – Overlooking the ocean, this restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.

Cafe 103 – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

The Lounge and Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Almas Caviar Bar – This Champagne bar specialises in international cuisine. Open daily.

Small print

Also known as

  • Ritz Carlton Hong Kong Hotel Kowloon
  • The Ritz Carlton Hong Kong Hotel Kowloon
  • Ritz Carlton Hong Kong Hotel
  • Ritz Carlton Hong Kong Kowloon
  • The Ritz Carlton Hong Kong Hotel
  • The Ritz Carlton Hong Kong Kowloon
  • The Ritz Carlton Hong Kong Hotel Kowloon
  • The Ritz Carlton Hong Kong Hotel
  • The Ritz Carlton Hong Kong Kowloon

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs HKD 700 per day

Rollaway beds are available for HKD 880.0 per night

Breakfast costs between HKD 382.80 and HKD 1000 for adults, and HKD 192.5 and HKD 1000 for children (approximately)

Pets are allowed for an extra charge of HKD 250 per accommodation, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of HKD 2440 per vehicle (one-way)

Policies

This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz Carlton Hong Kong does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs HKD 700 per day. Electric car charging is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 20 kg per pet. There's a charge of HKD 250 per accommodation, per night. Service animals are exempt from fees. Pet-sitting services are available.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 4 on-site restaurants, featuring Italian cuisine and ocean views. Nearby restaurants include Starbucks (5-min walk), Sen-ryo (6-min walk) and Tango Argentinian Steak House (6-min walk).
  • Yes, an airport shuttle is available. The charge is HKD 2440 per vehicle one-way.
  • Have fun with nearby activities such as cycling and boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz Carlton Hong Kong also has 3 bars and a nightclub, as well as a sauna and a fitness centre.
9.4.Exceptional.
  • 10.0.Exceptional

    Great service.

    The service and hotel was outstanding.

    Barry, 1 night romance trip, Mar 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient location

    Very convenient location , food are fantastic, you can get almost everything you need and get to any location from here . Definitely first choice

    Jiansong, 3 night business trip, Nov 7, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic 1 night staycation

    Chose a room with a harbour view. It lived up to expectations, all aspects were excellent. Beautifully clean and spacious.

    Richard, 1 night trip, May 19, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Need more qualified gym reception staff

    All good but the whole stay was not enjoyable due to terrible pool booking and management! No people restrictions on gym while strict restrictions on swimming pool! We were allowed walk for the pool and one hour later (when pool was not full still) not allowed to go and need to wait till our booking time! At the same time, anyone can go to gym without limitations! I understand covid restrictions but this is completely inconsistency in managing the gym and spa safety! Especially the staff at reception is unexperienced so instead of explaining the rational of rejecting us, they only can say “no, please wait for your booking time!” It’s just made us feel so bad during the whole stay!

    FANFAN, 1 night trip with friends, May 17, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The view from the room was spectacular and the staff was helpful. Just wished that the mattress was firmer.

    1 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing stay

    Amazing view and superb service from the Ritz Carlton team. My fiancé and I stayed on 115 floor, grand harbour view room , where you have can see the Victoria harbor, as well as most places in Kowloon. Being able to see the weather change at a high level was also fascinating for us, as we were surrounded by fog at a high level. And they just keep comes and goes. Really amazing. We dined at tin lung heen for supper, food was overall okay. And I think there’s some room for improvement. Excellent stay overall!

    1 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The view, the staff and the food were all absolutely faultless. An incredible stay in a wonderful, world class hotel.

    1 night romance trip, Feb 9, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The view was good.

    Very average stay as the hotel obviously is getting very old with 10 years not being refurbished. No 5star highlight here as neither welcome fruits nor turndown chocolate or anything is provided in comparison to equally ranked competitive hotels. Average hotel with an excellent view.

    1 night trip, Jan 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a pity that the Pool, the Bar and the Gym was closed, due to Corono restrictions

    Werner, 2 night trip, Dec 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff are amazing. Makes us feel welcome and at ease. We got an upgrade to

    Tereza, 1 night trip with friends, Nov 7, 2020

    Verified Hotels.com guest review

See all 347 reviews