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All properties in San Bartolome de Tirajana, Canary Islands, Spain

Servatur Waikiki

4-star hotel with free water park, near English Beach

  • Free WiFi and free parking
From
£56

Image gallery

  • View from Hotel
  • View from Hotel
  • Pool
  • Outdoor Pool
  • View from Hotel
View from Hotel. Image 1 of 84.
1 / 84View from Hotel
8.2.Very good.
  • Restaurant was bit chaotic and not very well Managed given the current Covid restrictions…

    Sep 12, 2020

  • Everything was great. Will be visiting again

    Mar 4, 2020

See all 193 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Shopping
Convenient
Walkable
Safe
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 505 smoke-free guestrooms
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free water park
  • Free children's club

For families

  • Children's club
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom
  • Television

What’s around

  • Yumbo Shopping Center - 12-minute walk
  • Maspalomas Dunes - 29-minute walk
  • English Beach - 10-minute walk
  • Maspalomas Golf Course - 37-minute walk
  • Kasbah Shopping Center - 5-minute walk
  • Paseo Costa Canaria - 8-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room (2 Adults)
  • Double Room (1 Adult)
  • Double Room (1 Adult and 1 Child)
  • Double Room (1 Adult and 2 Children)
  • Double Room (2 Adults and 1 Child)
  • Superior Double Room (1 Adult)
  • Superior Double Room (1 Adult and 1 Child)
  • Superior Double Room (2 Adults)
  • Superior Double Room (2 Adults and 1 Child)
  • Double Room (2 Adults and 2 Children)

What’s around

Landmarks

  • Yumbo Shopping Center - 12-minute walk
  • Maspalomas Dunes - 29-minute walk
  • English Beach - 10-minute walk
  • Maspalomas Golf Course - 37-minute walk
  • Kasbah Shopping Center - 5-minute walk
  • Paseo Costa Canaria - 8-minute walk
  • El Salvador Ecumenical Temple - 8-minute walk
  • Playa de Cochino - 15-minute walk
  • Playas del Veril - 16-minute walk
  • CITA Shopping Center - 21-minute walk
  • Aqualand Maspalomas - 3.1 mi / 4.9 km

Getting around

  • Las Palmas (LPA-Gran Canaria) 25-min drive
  • Free beach shuttle
map

At a glance

Hotel size

  • This hotel has 505 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Free children's club (ages 4-12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers: 5
  • Year Built – 1971
  • Lift
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Pillowtop mattress

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Special features

All inclusive

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
  • All buffet meals, snacks and local non-alcoholic beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • On-site entertainment and activities
  • On-site live performances

Not included
  • Gratuities

Dining

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Snack Bar – This poolside bar specialises in international cuisine and serves breakfast and lunch.

Salon – On-site bar.

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Small print

Also known as

  • Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
  • Servatur Waikiki Hotel
  • Servatur Waikiki All Inclusive San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive
  • Servatur Waikiki San Bartolome de Tirajana
  • Servatur Waikiki Hotel San Bartolome de Tirajana
  • Servatur Waikiki Hotel
  • Servatur Waikiki All Inclusive
  • Servatur Waikiki San Bartolome de Tirajana
  • Servatur Waikiki Hotel San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive San Bartolome de Tirajana

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Breakage deposit: EUR 150 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Servatur Waikiki does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed until 23 June 2021 (date subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spaces may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, neither pets nor service animals are allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an on-site restaurant that offers international cuisine and poolside dining. Nearby restaurants include Pica Pica Mezze & Tapas Stories (3-min walk), Rimini (4-min walk) and Salamanca Boom (4-min walk).
  • Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes basketball, volleyball and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.
8.2.Very good.
  • 6.0.Good

    average - 3 star not 4!

    It’s an ok hotel but it’s an average 3 star no way 4 star in my opinion so we were a bit disappointed.Food was plentiful but average at best with the same stuff recycled. Location is fine . Pool area is nice but itwas like being in a sardine tin with people fighting for a bed in the sun . Good for kids though. friendly staff.

    Sally, 3 night trip with friends, Dec 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent especially for families with young children. A little hectic for those wanting a relaxing holiday. The only real improvement that should be addressed is methods of keeping food hotter.

    10 night romance trip, Oct 17, 2019

    Verified Ebookers guest review

  • 8.0.Very good

    Layout, cleanliness, food, and helpfulness of the staff excellent. Evening entertainment was poor imo and only lasted 40 mins. No idea why it was located downstairs at peak season in a cramped room with few unobstructed views - stage hidden by structural columns when main stage upstairs outside unused. Poorly advertised. The best acts were put on outside early evening when many people still bathing or in the restaurant. The entertainment team did make a huge effort and some great individuals and everyone tried their best - a real collective and great team effort, but sadly it wasn't at the level i'd come to expect in content, choreography or performance.

    10 night family trip, Jul 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful Staff in every department

    Second stay at Waikiki - we love it! The staff are what really make it - the fabulous bar staff are the best ever 😍, reception team second to none - so helpful and friendly, waiting staff in the restaurant wonderful and all the fantastic cleaning staff - EVERYONE - not forgetting the lovely and most enthusiastic Entertainment Team - we will most definitely be back - thank you all for the amazing time 😀😀X Oh, forgot - food and drink top notch too 😋

    Peter, 7 night romance trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean and modern, staff were friendly, food was ok but bit repetitive. Most drinks are self serve but the glasses were way to small, just a few mouthfulls and gone, we went to supermarket and bought some plastic pint glasses. There dont seem to be much entertainment especially at night so went out most nights

    7 night romance trip, Mar 15, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Amazing hotel, very clean, staff out of this world who can’t do enough for you.

    5 night romance trip, Mar 7, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We spent here 8 fantastic days, food are amazing always got something to eat,staffs are friendly especially Giovani and Diaego at bars. Entertainments are acceptable, rooms are clean. Also free safe!!I would offer this hotel to anyone from couples to families.

    8 night romance trip, Jan 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great family all inclusive

    Nice hotel. Lots of children so not for me but the staff were friendly and the place clean. About 5 mins easy walk from. Yumbo. Disabled friendly too.

    wayne, 1 night trip, Jan 3, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The hotel is not bad but when we arrive they say that hotel is fully book and they had a problem with a few rooms that's why we need to go to another hotel for one night which they will pay. We arrive 10.11.2018 and actually i have a birthday on 11.11.2018 so they say that wen we come back next day they will do something more for us because of this situation. Actually nothing happen ,on my birthday we have to wait for sign out sign in and not comfortable at all. My friend ask them for bottle of campaign in the room when we arrive at least for good welcome for my birthday and for sorry about this situation, but nothing.we try to enjoy our 5 night's in the hotel which we book.

    Vince, 6 night trip, Nov 10, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    had a lovely long weekend, only downside is no kettle in room, I know its all inclusive but you just sometimes want a cup of tea, without getting dress to go and get one

    elaine, 4 night trip, Oct 11, 2018

    Verified Expedia guest review

See all 193 reviews