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All properties in San Bartolome de Tirajana, Canary Islands, Spain
1 room, 2 adults

H10 Playa Meloneras Palace

5-star5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100, Spain

Luxury hotel with spa, near Meloneras Beach
  • Free buffet breakfast, free WiFi and free parking
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Hotel rooms in need of an upgrade but were comfortable and clean. The hotel staff were…Mar 18, 2020
  • This place is amazing on all levels!!! Me and my partner stayed for 4 nights and planned…Mar 9, 2020

H10 Playa Meloneras Palace

from £106
  • Twin Room
  • Double Room, Sea View
  • Double Room Single Use
  • Double Room Single Use, Sea View

What’s around H10 Playa Meloneras Palace

Landmarks

  • In Costa Meloneras
  • Maspalomas Lighthouse - 24-minute walk
  • Maspalomas Dunes - 25-minute walk
  • Meloneras Beach - 6-minute walk
  • Maspalomas Golf Course - 31-minute walk
  • Maspalomas Beach - 23-minute walk
  • La Charca Lagoon - 24-minute walk
  • Holiday World Maspalomas - 38-minute walk

Getting around

  • Las Palmas (LPA-Gran Canaria) 24-min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 374 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 11 lb)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 4 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Fitness classes on site
  • Bicycle rentals nearby
  • Nightclub
  • Pool sunloungers
  • Health club
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business centre
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6997
  • Conference space size (meters) - 650
  • Conference centre
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter
Facilities
  • Number of buildings/towers - 4
  • Lift
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Despacio Spa Centre. Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Tamadaba – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Gaudi – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Bar Naturalia – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Chill-Out Tropical – This bar is located by the pool. Open daily.

La Brasserie – On-site brasserie. Open daily.

H10 Playa Meloneras Palace’s small print

Also known as

  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana
  • H10 Playa Palace Hotel
  • H10 Playa Meloneras Palace
  • H10 Playa Palace
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana
  • H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana
  • H10 Playa Meloneras Palace Hotel
  • H10 Playa Meloneras Palace San Bartolome de Tirajana

Policies

Please note this property enforces a strict dress code.

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 10:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa.

    Guests can rest easy knowing that there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in and contactless check-out are available.

    Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

    The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

    The property affirms that it adheres to the European Holiday Home Association (EHHA - Europe) sanitisation guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival on the number on the booking confirmation.

    Mandatory fees

    The charges below are included in the total price displayed:

    • Christmas Day gala dinner fee for stays on 25 December
    • New Year's Eve gala dinner fee for stays on 31 December

    Optional extras

    Late check-out can be arranged for an extra charge of EUR 45

    Babysitting/childcare is available for an extra charge

    Pets are allowed for an extra charge of EUR 25 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for H10 Playa Meloneras Palace

    • Does H10 Playa Meloneras Palace offer free cancellation for a full refund?
      Yes, H10 Playa Meloneras Palace does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at H10 Playa Meloneras Palace?
      Yes, there's free self parking. Parking spaces may be limited.
    • Is there a pool at H10 Playa Meloneras Palace?
      Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
    • Are pets allowed at H10 Playa Meloneras Palace?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 5 kg per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees.
    • What are the check-in and check-out times at H10 Playa Meloneras Palace?
      You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge of EUR 45 (subject to availability).
    • Are there restaurants at or near H10 Playa Meloneras Palace?
      Yes, there are 3 on-site restaurants. Nearby restaurants include Café del Mar Meloneras (0.9 mi), Segundo Muelle Meloneras (0.9 mi) and Café de Paris (0.9 mi).
    • Is an airport shuttle service offered by H10 Playa Meloneras Palace?
      Yes, an airport shuttle is available.

    Recent reviews

    Superb 9.0 From 279 reviews

    Fair 4.0
    5 Star Hotel - Really?
    Overall, a disappointing experience with this hotel, which I partly blame Hotels.com for the marketing of their, so called, VIP Gold Service. We chose this property on the basis that we should get a free upgrade and late checkout, albeit, subject to availability. I understand that busy hotels cannot always offer this, however, you would expect a commensurate alternative incentive to be offered in the event that the hotel was full e.g. a complimentary meal in their 'a la carte' restaurant instead of the cheap bottle of Rioja which was left in the room on arrival (with no corkscrew to open it!). As for the hotel itself, I'm not sure how it can consider itself to be a 5 star property when there are a number of 4 star properties in the vicinity e.g. Lopesan Villa del Conde, which I would consider at least as good as this one. Some examples of issues include: Wifi - only available in your room once you have gone back to reception to ask for the code! No Kettle in the room. Again, you have to go and ask for it. Dining options are very limited. They only offered a buffet service on HB. Even upgrading to their Privilege service meant you only got 50% off in their A La Carte restaurant. I checked some other 5 star properties in the resort and most offered multiple dining options e.g. Riu Meloneras Palace. I would say, however, that the service staff were very friendly and helpful. Would we go back to Meloneras? most definitely Would we stay at this property? most definitely not
    gb7 night trip
    Good 6.0
    The hotel is beautiful. Rooms large bathrooms lovely. Food wonderful. Location fabulous. Only negative is the awful staff in the main dining room. They are unfriendly cursory and behave like they are unhappy with their job. The lady checking the room number was so bad. As l was alone it spoilt my holiday.
    Tania, gb4 night trip
    Very good 8.0
    Girl’s Road Trip
    A special treat for friends 60th birthday
    Sandra, gb4 night trip with friends
    Exceptional 10.0
    Fantastic Holiday
    Brilliant
    gb7 night romance trip
    Exceptional 10.0
    Hotel was great for service, meals, cleanliness location and most of all their staff. A must repeat !!!!
    Des, gb7 night romance trip
    Very good 8.0
    Very nice large hotel in a remote quiet area. Different levels of service available and so more of a 4.5 star for none privilege customers. However generally good value for money. Half board is DIY buffet with good selection of food but average on taste.
    gb3 night family trip
    Fair 4.0
    Won’t be back
    This was my second visit and we requested a specific room which wasn’t provided.
    Russell, gb7 night romance trip
    Exceptional 10.0
    Excellent hotel. With great food and service.
    gb5 night romance trip
    Exceptional 10.0
    A great hotel!
    An amazing 5 star hotel! This hotel has the highest level of comfort and amenities. It is spacious and welcoming. I particularly liked the difference between the adult and the child centred areas around the hotel. The infinity pool was outstanding. Rooms were large and well furnished with very comfortable beds. However, top of the pile was undoubtedly the food - amazing! The dining room and bar staff were professional, efficient and smiling at all times! This hotel really is of the highest standard, and we will definitely return. P
    Anne, gb7 night family trip
    Exceptional 10.0
    Escape from the Beast
    We stayed for a week in mid March to get away from the UK snow and ice and find some sun and warmth. The hotel was excellent with a comfortable and clean room, located in a quiet spot on the sea front. We stayed half board and the buffet breakfast and evening meal were very good. The evening meal menu changed every night and there was a wide range of good quality food to choose from. The week was basically lazy days at the pool - the infinity pool was a good size and overlooked the sea, and we didn't struggle to get sunbeds. The hotel's bars were nice places to relax in, with plenty of cocktails and wine to choose from. There was evening entertainment in the hotel every night, some of which was good, some a bit corny - but the Queen tribute band went down a storm. Plenty of restaurants, bars and shops within easy reach along the promenade - about a mile to a lighthouse and a mile beyond that to get to the amazing sand dunes. Finally a word for the staff who were excellent - always keen to help, and the maids kept the bedroom spotless and topped up with some chocolates nightly. An excellent week, at a very nice hotel.
    Andrew, gbRomance trip

    H10 Playa Meloneras Palace

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