8/10 Very good
4 Jul 2023
My stay
Michelle
Michelle, 4-night trip
Verified Hotels.com guest review
H10 Playa Meloneras Palace
Luxury hotel with spa, near Maspalomas Lighthouse
Choose dates to view prices
H10 Playa Meloneras Palace
Photo gallery for H10 Playa Meloneras Palace
Overview of H10 Playa Meloneras Palace
8.8
Fabulous
Property highlights
- Bar
- Pet-friendly
- Free WiFi
Calle Mar Caspio, 5, Playa Meloneras, San Bartolome de Tirajana, Gran Canaria, 35100
Main amenities
- Daily housekeeping
- Near the beach
- 3 restaurants and bar/lounge
- Full-service spa
- 4 outdoor pools
- Nightclub
- Rooftop terrace
- Health club
- Outdoor tennis court
- Sauna
- Steam room
- Children's pool
For families
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Connecting/adjoining rooms available
- Private bathroom
- Television
Room options
View all photos for Double Room Single Use, Sea View
Double Room Single Use, Sea View
View all photos for Double Room Single Use
Double Room Single Use
View all photos for Deluxe Room, Ocean View
Deluxe Room, Ocean View
View all photos for Superior Room
Superior Room
View all photos for Habitación Privilege doble, 2 camas individuales
Habitación Privilege doble, 2 camas individuales
View all photos for Double Room, Sea View
Double Room, Sea View
View all photos for Superior Room, Sea View
Superior Room, Sea View
View all photos for Twin Room
Twin Room
About this area
What's nearby
- In Costa Meloneras
- Maspalomas Lighthouse - 24 min walk
- Meloneras Beach - 1 min drive
- Aqualand Maspalomas - 7 min drive
- Yumbo Shopping Center - 10 min drive
- Maspalomas Dunes - 10 min drive
- English Beach - 15 min drive
- Salobre Golf Resort - 16 min drive
- Puerto Rico Marina - 15 min drive
- Playa del Cura - 16 min drive
- Anfi Tauro Golf Course - 14 min drive
Getting around
Restaurants
- Restaurante Plaza - 11 min walk
- Time - 4 min drive
- Restaurant Atlántico - 12 min walk
- Samsara - 3 min drive
- Mezzaluna Pizzeria Trattoria & Cafe - 18 min walk
About this property
H10 Playa Meloneras Palace
All-inclusive
All-inclusive room rates at H10 Playa Meloneras Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Buffet meals and snacks included
24-hour room service
In-room minibar (all beverages included)
Languages
Dutch, English, French, German, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the standard cleaning and disinfection practices of Safety Programme (H10 Hotels)
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and SGS (third-party expert - Global)
Check-in
Contactless social distancing
Cashless transactions are available for all charges at the property
Safety measures
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 374 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 2:00 PM until midnight
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets allowed (dogs only, 1 total, up to 11 lb per pet)*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
- On-site parking is limited
Other information
- Smoke-free property
Property amenities
Food and drink
- 3 restaurants
- Bar/lounge
- Poolside bar
- 24-hour room service
- Snack bar/deli
- Water dispenser
Travelling with children
- Children's pool
- Playground
- Babysitting (surcharge)
What to do
- Fitness classes
- Shopping
- Pool table
- Bike tour information
- Beach nearby
- Bike rentals nearby
Working away
- Business centre
- Meeting rooms
- Computer station
- Conference centre (6997 square feet of space)
Services
- 24-hour front desk
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Porter/bellhop
- Bike hire
- Bike shop
- Bike repair services
- Bike cleaning
- Bike storage
- Pool loungers
- Pool umbrellas
Facilities
- 4 buildings/towers
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Television in common areas
- Health club
- 4 outdoor pools
- Arcade/games room
- Bike parking
- Full-service spa
- Nightclub
- Outdoor tennis court
- Sauna
- Steam room
- Vegan dining options
- Vegetarian dining options
- Locally owned and organised tours and activities
- Local culture and ecosystem education
- Double-glazed windows
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Water dispenser
- Reusable cups only
- Banquet hall
Accessibility
- Lift
- Lift door width (centimetres): 80
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 4 on-site accessible parking spaces
- Wheelchair-accessible public bathroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (centimetres): 73
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Handrails in hallways
- Hallway handrail height (centimetres): 80
- Handrails in stairwells
- Stairwell handrail height (centimetres): 80
- Front entrance ramp
- Wheelchairs available on site
- Well-lit path to entrance
Room amenities
Be entertained
- 32-inch LCD TV
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Dressing gowns and slippers
- Iron/ironing board (on request)
Sleep well
- Blackout curtains
- Turndown service
- Bed sheets provided
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower/bath combination
- Eco-friendly toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Energy-saving switches
- LED light bulbs
- Recycling
Special features
Spa
Despacio Spa Centre has couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Tamadaba – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Gaudi – This restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Bar Naturalia – This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Chill-Out Tropical – This bar is located by the pool. Open daily.
La Brasserie – On-site brasserie. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Optional extras
- Late checkout can be arranged for an extra charge of EUR 45 (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 25 per pet, per day
Pool, spa, & gym (if applicable)
- Pool access available from 10:00 AM to 6:00 PM
- Guests under 16 years old are not allowed in the spa
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.
Contactless check-in is available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Safety Programme (H10 Hotels) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe) and SGS (third-party expert - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note this property enforces a strict dress code.
Also known as
H10 Meloneras Palace
H10 Playa
H10 Playa Meloneras Palace
H10 Playa Palace
H10 Playa Palace Hotel
H10 Playa Palace Hotel Meloneras
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace Hotel
H10 Playa Meloneras Palace San Bartolome de Tirajana
H10 Playa Meloneras Palace Hotel San Bartolome de Tirajana
Frequently asked questions
Reviews
8.8
Fabulous
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 May 2023
Kaitlyn
Kaitlyn, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Mar 2023