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Learn more and adjust settingsOpens in a new windowHoliday Inn London - Stratford City
4-star hotel with restaurant, connected to a shopping centre, near Aspers Casino
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
£89
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.6.Fabulous.265 verified Hotels.com guest reviews
Hotel clean and neat - due to changes the lifts are confusing and limited specifically…
May 27, 2021
Nice but had to get coffee outside in morning as kettle was not working
May 14, 2021
Official standards
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available for guests
- Masks are available for guests
- Individually wrapped food options are available
- Guests are provided with free hand sanitiser
Guests rated location
Shopping77 positive mentions
Convenient56 positive mentions
Dining options53 positive mentions
Walkable45 positive mentions
Transport options37 positive mentions
- Parking available
- Free WiFi
- Pet-friendly
- Gym
- Air Conditioning
Property highlights
Main amenities
- 188 guestrooms
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Fitness centre
- Self parking
For families
- Free cots/infant beds
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Television
- Free toiletries
What’s around
- In Stratford
- Westfield Stratford City - 5-min walk
- London Stadium - 11-min walk
- Copper Box Arena - 14-min walk
- Aspers Casino - 1-min walk
- Sky Garden - 4.7 mi / 7.5 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Executive Room, 1 King Bed, Non Smoking
- Room, 2 Single Beds, Non Smoking
- Executive Room, 1 King Bed with Sofa bed, Non Smoking
- Room, 1 Queen Bed, Non Smoking
- Standard Room, Non Smoking
- Superior Room
- Room, 1 King Bed, Non Smoking (Leisure)
- Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)
What’s around
Landmarks
- In Stratford
- Westfield Stratford City - 5-min walk
- London Stadium - 11-min walk
- Copper Box Arena - 14-min walk
- Aspers Casino - 1-min walk
- Sky Garden - 4.7 mi / 7.5 km
- O2 Arena - 4.8 mi / 7.7 km
- London Bridge - 5.2 mi / 8.4 km
- The Shard - 6.8 mi / 10.9 km
- Big Ben - 8.8 mi / 14.1 km
Getting around
- London (LCY-London City) 22-min drive
- Heathrow Airport (LHR) 78-min drive
- Gatwick Airport (LGW) 72-min drive
- London (STN-Stansted) 36-min drive
- London (LTN-Luton) 53-min drive
- London (SEN-Southend) 48-min drive
- Stratford Station 4-min walk
- Stratford International Station 7-min walk
- Maryland Station 14-min walk
- Stratford High Street DLR Station 9-min walk
- Abbey Road DLR Station 18-min walk
- Pudding Hill Lane DLR Station 19-min walk
map
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At a glance
Hotel size
- This hotel has 188 rooms
- This hotel is arranged over 5 floors
Arriving/leaving
- Check-in time 3:00 PM-anytime
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs only)*
- Specific rooms only, restrictions apply*
- 1 per room (up to 49 lbs)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site self-parking (GBP 16 per day)
- Wheelchair-accessible parking on site
In the hotel
Food and drink
- English breakfast daily (surcharge)
- Restaurant
- Bar/lounge
- Coffee shop/café
- Snack bar/deli
- 24-hour room service
- Coffee/tea in a common area
Things to do
- Fitness facilities
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Scooter/moped rentals nearby
Working away
- 24-hour business centre
- Number of meeting rooms - 7
- Conference space
- Conference space size (feet) - 3874
- Conference space size (meters) - 360
- Conference centre
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- Number of buildings/towers: 1
- Year Built – 2012
- Lift
- Designated smoking areas (fines apply)
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business centre
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
Languages Spoken
- Bulgarian
- English
- French
- German
- Italian
- Japanese
- Lithuanian
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Be entertained
- 52-inch flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Dining
Twenty Twelve – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Small print
Also known as
- Holiday Inn London Stratford City Hotel
- Holiday Inn London - Stratford City Hotel London
- London Stratford City London
- Holiday Inn London Stratford City
- Holiday Inn Hotel
- Holiday Inn London - Stratford City Hotel
- Holiday Inn London - Stratford City London
- Holiday Inn London Stratford City an IHG Hotel
- Holiday Inn London - Stratford City Hotel London
- Holiday Inn London Stratford City
- Holiday Inn London - Stratford City England
- London Stratford City London
- Holiday Inn London Stratford City
- Holiday Inn London - Stratford City Hotel
- Holiday Inn London - Stratford City London
- Holiday Inn London Stratford City an IHG Hotel
Optional extras
Late check-out can be arranged for an extra charge of GBP 60
Self-parking costs GBP 16 per day
English breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Service animals exempt from feesPolicies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
Contactless check-in and contactless checkout are available.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
Deposit: GBP 50.00 per night
Pet deposit: GBP 150.00 per stay
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Holiday Inn London - Stratford City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self-parking costs GBP 16 per day.
- Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 kg per pet. There's a charge of GBP 20.00 per pet, per night, and there's also a deposit of GBP 150.00 per stay. Service animals are exempt from fees.
- You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge of GBP 60 (subject to availability). Express check-out and contactless social distancing and check-out are available.
- Yes, Twenty Twelve offers al fresco dining. Nearby restaurants include Wagamama (3-min walk), Jamie's Italian Stratford (3-min walk) and Levi Roots Carribean Smokehouse (3-min walk).
- No, this hotel doesn't have a casino, but Aspers Casino (1-min walk) is nearby.
- Have fun with nearby activities such as cycling and hiking. Additional recreation nearby includes casino gaming. Holiday Inn London - Stratford City also has a fitness centre.
8.6.Fabulous.265 verified Hotels.com guest reviews
- 8.0.Very good
Nice overall
Nice hotel overall, modern and well equipped. there were a few issues. With it still being lockdown, it wasnt clear to guests to go to the Staybridge Reception and not the Holiday Inn one Sone of the cleanliness issues were lacking. Bottle cap on the bedroom floor and silverfish in the bathroom esp with the enhanced cleaning measures due to covid, these shouldnt have been missed Spoilt for choice for food around the place. Top tip, make sure you park in carpark B. Its a big area and quite confusing
Craig, 1 night business trip, Apr 21, 2021
Verified Hotels.com guest review
- 2.0.Poor
Disappointing and bad staff experience
Disappointing - understand that there are certain limitations because of Covid situation still there is no reason why I should not get tea bags and milk even after 3 calls to reception. Staff at reception were not so helpful and very poor in communication. Keys stopped working and have to struggle for almost 45 minutes
1 night family trip, Nov 21, 2020
Verified Hotels.com guest review
- 6.0.Good
Nice stay, however got completely ripped off
Nice stay, however got completely ripped off with city view as pictures illustrate. Would think twice about booking here again as I paid for the room with the city view but to no avail. Very disappointed
Mohamad, 1 night business trip, Oct 31, 2020
Verified Hotels.com guest review
- 2.0.Poor
Break away
Shower was broken, duvet cover was dirty, no city view. Check in was easy and the reception lady was really friendly. The way they did breakfast was brilliant I felt really safe.
1 night trip, Oct 25, 2020
Verified Hotels.com guest review
- 8.0.Very good
The room was spacious and the property was easy to locate
Emily, 1 night romance trip, Oct 12, 2020
Verified Expedia guest review
- 10.0.Exceptional
Excellent location
Michael, 4 night business trip, Aug 10, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Everything Excellent
Excellent
Shanaz, 2 night trip, Mar 8, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great!
Quiet room. Tasty breakfast. Only one lift working, which meant things were a bit slower, but this was the only thing against the hotel. Friendly, helpful staff.
1 night family trip, Feb 29, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Right in the centre of Westfield, within 5 mins of the LAC, which is why we stayed overnight. Clean and reasonably spacious room and delicious breakfast. Only one lift was working though which meant a long wait to go up to reception or our room.
1 night family trip, Feb 29, 2020
Verified Expedia guest review
- 10.0.Exceptional
Liked the fact that it’s close to the tube, shops and Olympic park.
1 night romance trip, Feb 14, 2020
Verified Expedia guest review