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All properties in San Bartolome de Tirajana, Canary Islands, Spain
1 room, 2 adults

Hotel Riu Palace Palmeras - All Inclusive

3.5-star3.5 stars
Great for families

Good to know

  • Free cots/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolome de Tirajana, Gran Canaria, 35100, Spain

All-inclusive property with 2 restaurants, near Yumbo Shopping Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cots/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • I would highly recommend this hotel. The location is ideal for the beach and shopping.…Jul 15, 2020
  • Good hotel in good decorative order. Close to beach and shopping centers. Friendly,…Jun 9, 2018

Hotel Riu Palace Palmeras - All Inclusive

from £223
  • Standard Double Room, Balcony
  • Double Room, Balcony, Garden View
  • Double Room, Balcony, Sea View
  • Grand Double Room, Balcony

What’s around Hotel Riu Palace Palmeras - All Inclusive

Landmarks

  • Yumbo Shopping Center - 8-minute walk
  • Maspalomas Dunes - 18-minute walk
  • English Beach - 9-minute walk
  • Maspalomas Golf Course - 35-minute walk
  • Paseo Costa Canaria - 3-minute walk
  • El Salvador Ecumenical Temple - 7-minute walk
  • Kasbah Shopping Center - 10-minute walk
  • CITA Shopping Center - 11-minute walk

Getting around

  • Las Palmas (LPA-Gran Canaria) 32-min drive

At a glance

Key facts

Size

  • 274 rooms
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No on-site parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
Food and drink
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
Things to do
  • Beach sunloungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Pool sunloungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers: 2
  • Lift
  • Garden
  • Terrace
Languages Spoken
  • English
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Children's club

Entertainment
  • On-site live performances

Not included
  • Gratuities

Dining

Main Restaurant – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Fusion restaurant – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.

Lobby bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Lounge bar – On-site bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Grill – This bar specialises in barbecue and serves breakfast and lunch. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Hotel Riu Palace Palmeras - All Inclusive’s small print

Also known as

  • Hotel Riu Palmeras San Bartolome de Tirajana
  • Hotel Riu Palace Palmeras All Inclusive
  • Hotel Riu Palace Palmeras - All Inclusive All-inclusive property
  • Hotel Riu Palace Palmeras All Inclusive
  • Hotel Riu Palace Palmeras - All Inclusive All-inclusive property
  • Hotel Riu Palmeras
  • Riu Palmeras San Bartolome de Tirajana
  • Riu Palmeras
  • Riu Palmeras Bartolome Tiraja
  • Riu Palmeras San Bartolome de Tirajana
  • Riu Palmeras All Inclusive
  • Hotel Riu Palmeras
  • Hotel Riu Palace Palmeras - All Inclusive Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 16 years old are not allowed in the fitness facility.

Guests must contact this property in advance to reserve cots/infant beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

This property accepts credit cards and cash.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu Palace Palmeras - All Inclusive

  • Does Hotel Riu Palace Palmeras - All Inclusive offer free cancellation for a full refund?
    Yes, Hotel Riu Palace Palmeras - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Riu Palace Palmeras - All Inclusive currently open?
    This property is closed from 13 September 2020 to 31 March 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu Palace Palmeras - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Riu Palace Palmeras - All Inclusive?
    Sorry, there's no on-site parking at Hotel Riu Palace Palmeras - All Inclusive.
  • Is there a pool at Hotel Riu Palace Palmeras - All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Hotel Riu Palace Palmeras - All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Riu Palace Palmeras - All Inclusive?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Hotel Riu Palace Palmeras - All Inclusive?
    Yes, there are 2 on-site restaurants, featuring al fresco dining and fusion cuisine. Nearby restaurants include Restaurante Los Porches (6-min walk), Ciao Ciao (7-min walk) and Aquario Restaurante & Pizzeria (7-min walk).

Recent reviews

Superb 9.2 From 37 reviews

Exceptional 10.0
For older clientele but superb central location
Very peaceful hotel for mostly an older clientele. The inclusive half board was a pleasant surprise. The central location near the Yumbo centre makes it ideal for people who want to party but then return to a quieter hotel.
gb6 night trip with friends
Exceptional 10.0
muy buena experiencia
Muy buen hotel. El personal muy amable y profesional. Habitaciones limpias, tranquilidad... También buena idea si se va con niños, aunque no hay tanta animación como en otros rius
Mariano, es2 night family trip
Very good 8.0
El hotel me ha gustado mucho en general, los empleados siempre con buen trato. Es un hotel tranquilo
Atteneri, es6 night family trip
Exceptional 10.0
Fue genial, tranquila y todas las comodidades, muchas gracias
Lionel, es2 night trip
Exceptional 10.0
Un verdadero palace
Felicitar sobre todo a su personal, atentos, amables y efectivos
Minerva, es2 night family trip
Exceptional 10.0
Es quinta vez que me hospedo en el Riu Palace Palmeras, la primera después de la reforma. El hotel tiene una ubicación inmejorable, justo al lado de las playas del Inglés y de Maspalomas. En mi opinión, las mejores de Canarias. Tiene un paseo con vistas directas a las dunas de Maspalomas. ¡Espectaculares! El hotel tiene un encanto especial y ha quedado muy bonito. Accesible, con buenas zonas comunes, restaurantes, bares y las habitaciones están reformadas con muy buen justo. En cuanta al personal: El jefe de recepción muy profesional y amable, los recepcionistas muy agradables y te ayudan en todo. El botones, Fran, muy servicial y polivalente. Las camareras de piso dejan las habitaciones súper limpias y cuidadas. El personal de bar y comedor eficiente y afable. La piscinera y los socorristas siempre velan por el bienestar de todos/as. Así que en cuento al personal, les pongo un sobresaliente. La comida variada y muy rica. El protocolo de prevención y seguridad frente a la COVID muy estructurado. Se respeta al máximo y te sientes muy seguro en todo momento. Como mejora, sugiero a la cadena cambiar las pulseras de plástico por unas de telas. Me quedé con mis dos hijos pequeños y, a veces, pueden ser peligrosas. En definitiva, recomiendo el hotel y, sin duda, volveré porque siempre consigo disfrutar de mis vacaciones y desconectar de la rutina… El contexto te lo permite hacer fácilmente. ¡Enhorabuena por la magnífica reforma y por el personal que forma parte del hotel!
Tana, es6 night family trip
Exceptional 10.0
Una buena experiencia,hotel fabuloso y muy buen trato.Falta animación sobre todo vida,
rosa maria, es5 night trip
Exceptional 10.0
Una auténtica pasada
Nos ha gustado tanto que hemos aumentado la estancia de 6 a 15 dias. Todo increible
José, es5 night family trip
Exceptional 10.0
Experiencia a repetir
Habitación amplia y muy limpia. Comida excelente. Personal muy amable.
es7 night family trip
Exceptional 10.0
Lo único q tengo q qué decir es que la habitación era un poco ruidosa me la dieron justo enfrente del cuarto de las señoras de la limpieza y hacía mucho ruido y me despertaban muy temprano evidentemente están haciendo su trabajo y es respetable pero es muy molesto. Por lo demás encantada el personal de 10 y en general muy bien.
María del Pilar, es6 night family trip

Hotel Riu Palace Palmeras - All Inclusive