See all properties

Resort Hotel Alex

4.0 star property
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Resort Hotel Alex

Indoor pool, pool loungers
Front of property
View from room
Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk
Junior Suite | 1 bedroom, premium bedding, in-room safe, desk
In the heart of Zermatt City Centre, Resort Hotel Alex offers a vibrant retreat with an international restaurant, ski-in/ski-out access and an arcade/game room. Unwind with a hot stone massage at Alex Spa or enjoy racquetball/squash in the health club. With helpful staff on hand and activities like bike rentals, this hotel is perfect for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Health club
  • Indoor tennis court
  • Sauna
  • Steam room
  • Hot tub

For families (6)

  • Babysitting (surcharge)
  • Playground on-site
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is £408
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Double or Twin Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - single
Separate bedroom
  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, premium bedding, in-room safe, desk

Luxury Suite

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, premium bedding, in-room safe, desk

Classic Single Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Sofa bed - single
Separate bedroom
  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Free breakfast
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 722 reviews
The price is £160
includes taxes & fees
30 Mar - 31 Mar
Alpenhotel Fleurs de Zermatt
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Bodmenstrasse 12, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt - Furi - 6 min walk - 0.5 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Zermatt Station - 4 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Golden India - ‬3 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Resort Hotel Alex

Placing you only steps from Zermatt-Matterhorn Ski Paradise, Resort Hotel Alex allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, reflexology or manicures and pedicures, and Alex Grill serves international cuisine. An indoor pool, a bar/lounge and a health club are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travellers love the helpful staff.

Languages

English, French, German, Italian

At a glance

DONE

Hotel size

    • 85 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 11 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Racquetball/squash
  • Pool table
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Wildlife viewing nearby
  • Ice skating nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (2153 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Health club
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Indoor tennis courts
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Alex Grill – This restaurant specialises in international cuisine.
Bodega Bacchus – This restaurant specialises in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Renovations and closures

The property is closed during October and November.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 155.0 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alex Zermatt
Hotel Alex
Hotel Alex Zermatt
Resort Hotel Alex Zermatt
Alex Hotel Zermatt
Resort Hotel Alex
Resort Hotel Alex Hotel
Resort Hotel Alex Zermatt
Resort Hotel Alex Hotel Zermatt

Frequently asked questions

Is Resort Hotel Alex currently open?

The property is closed during October and November.

Does Resort Hotel Alex offer free cancellation for a full refund?

Yes, Resort Hotel Alex does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Resort Hotel Alex?

Yes, there's an indoor pool.

Are pets allowed at Resort Hotel Alex?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Resort Hotel Alex?

Sorry, there's no on-site parking at Resort Hotel Alex.

What are the check-in and check-out times at Resort Hotel Alex?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.

What is there to do at Resort Hotel Alex and nearby?

Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Resort Hotel Alex also has an indoor pool, a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Resort Hotel Alex?

Yes, Alex Grill offers international cuisine.

Does Resort Hotel Alex have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Resort Hotel Alex like?

Resort Hotel Alex is a short 3-minute walk from Zermatt Gornergratbahn Station and 6 minutes' walk from Zermatt - Furi.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Resort Hotel Alex Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Idyllic Swiss Hotel
Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Jason, 2-night trip

8/10 Very good

Great Hotel in a Great Location
The property is in a central and very convenient location. It’s less than a 5-minute walk from the train station. The staff was great and helpful. The room was a bit too warm for my liking but not a huge deal. Overall, a solid property.
View from my balcony
Christian, 2-night trip

10/10 Exceptional

Amazing place!
James, 2-night trip

10/10 Exceptional

Friendly and perfect facilities
dave, 1-night trip

10/10 Exceptional

Great room super near the train station. Davide a great bartender. Great choice for Zermatt
Bryan, 2-night trip

10/10 Exceptional

It was simply amazing! Family owned since the 1960s…. Every detailed was impeccable.
Vatch, 5-night trip

10/10 Exceptional

Absolutely loved the hotel and my room!
Tetiana, 1-night trip

10/10 Exceptional

Friendly staff and excellent food
dave, 2-night trip

10/10 Exceptional

Loved having a steam bath in my room! And the views from the balcony were amazing!
Eric, 2-night trip

10/10 Exceptional

The Hotel Alex is the perfect place to stay in Zermatt, Switzerland. Highly recommended to get a room with a balcony and view.
Ryan, 2-night trip

10/10 Exceptional

Excellent hotel. Very convenient & beautiful rooms.
Sangeeta, 1-night trip

10/10 Exceptional

Excellent location and staff is very friendly. Also excellent breakfast.
Juzar, 1-night trip

10/10 Exceptional

We loved the amenities offered at the hotel. The decor around the entire hotel was unique and perfect for this location. Our room was very comfortable and exceeded our expectations. The bathroom was the cleanest I’ve seen at a hotel and we travel a lot. We would definitely stay here again!
Joseph, 2-night trip

10/10 Exceptional

Very nice hotel, fantastic location.
Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt.
Mikael, 7-night trip

10/10 Exceptional

Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back!
Matthew, 5-night trip

10/10 Exceptional

Everything about Hotel Alex exceeded my expectations. I would be happy to stay here again.
Emily, 1-night trip

10/10 Exceptional

Beautiful hotel, very clean, friendly staff, great variety for breakfast. Gorgeous room and excellent bed linen
Gennady, 2-night trip

10/10 Exceptional

Next to the train station, great amenities, and walking distance or bus to Sunnegga ski gondola.
Ruth, 2-night trip

10/10 Exceptional

Short Stay in Zermatt
Great Hotel. Very friendly with helpful staff. Great breakfast.
Scott, 1-night trip

10/10 Exceptional

Good facilities including pool and spa. Friendly Staff. Close to Gornergrat railway station for access to ski slopes.
Richard, 4-night trip

10/10 Exceptional

Location was super accessible from main stations, views from higher level rooms was fabulous! Breakfast staff was cheerful and accommodating. Highly recommend, will book again when in Zermatt!
Mun Ho, 2-night trip

10/10 Exceptional

This was a very lovely property, very unique and close to everything! Loved the indoor pool and spa
Meaghan, 2-night trip

8/10 Very good

Eclectic hotel with very friendly staff that helped with everything we needed and very close to the train station. Walkable with luggage but only if needed. They provide a free taxi to and from the station.
chip, 4-night trip

8/10 Very good

Everything was good
Ahmad, 1-night trip

10/10 Exceptional

Zermatt in the Summer - Excellent
The Alex is a traditional hotel, it is good in the heat of the summer so it must be great for the winter snow season. Very convenient for the station being only 150M to psh the cases.
steve, 2-night trip