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Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants, near CF Toronto Eaton Centre

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Escape to Shangri-La Toronto, a serene oasis near the CN Tower and Metro Toronto Convention Centre. Treat yourself to a rejuvenating spa experience at Miraj Hammam Spa, take in al fresco dining with city views or enjoy yoga classes at the 24-hour gym.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Television
  • Garden
The current price is £304
includes taxes & fees
5 Jul - 6 Jul

Why we love this property

Work and wellness blend
Strategically located in the city centre, this hotel offers a 24-hour business centre and meeting rooms. Spa services and yoga classes await after work.
Dining choices aplenty
Culinary adventures unfold at 2 restaurants, 2 bars, and a cafe. Al fresco dining sets the perfect mood, while full breakfast energises each day.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(15 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (View)

View from room

Suite, 1 Bedroom (View)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite (Owner)

Premium bedding, minibar, in-room safe, desk

Suite (Owner)

  • City view
  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Premium bedding, minibar, in-room safe, desk

Premium Suite

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Premium bedding, minibar, in-room safe, desk

Suite (Shangri-La)

  • City view
  • 204 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Terrace

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Terrace

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (View)

  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Garden)

Suite (Garden) | Premium bedding, minibar, in-room safe, desk

Suite (Garden)

  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 8,156 reviews
The price is £216
includes taxes & fees
30 Jun - 1 Jul
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About the area

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • Queen Street West - 2 min walk - 0.2 km
  • Nathan Phillips Square - 3 min walk - 0.3 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Metro Toronto Convention Centre - 8 min walk - 0.7 km
  • Rogers Centre - 11 min walk - 1.0 km

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 12 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 35 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 8 min walk
  • Bloor Station - 10 min drive
  • St Andrew Station - 2 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Elephant & Castle - ‬3 min walk
  • ‪Frenchy Bar et Brasserie - ‬2 min walk
  • ‪Pizzeria Libretto - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Sam James Coffee Bar (SJCB) - ‬3 min walk

About this property

Shangri-La Toronto

  • Shangri-La Toronto is just 2 mi (3.2 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: St Andrew Station is 2 minutes and Queen St West at University Ave Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 66 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (CAD 68 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace at reception
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • IPad
  • 48-inch LCD TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Lobby Lounge – This lobby lounge only serves breakfast. Open daily.
Giovane Caffe – On-site coffee shop. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle service is offered for an extra charge of CAD 238 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 April to 5 June:
  • Sauna
  • Hot tub
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs CAD 68 per night with in/out privileges

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 68 per night. Electric car charging is available.

Is an airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 238 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Toronto?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Shangri-La Toronto?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (23-min drive) are both nearby.

What is there to do at Shangri-La Toronto and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 on-site restaurants, featuring al fresco dining.

Does Shangri-La Toronto have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 2-minute walk from St Andrew Station and 9 minutes' walk from Metro Toronto Convention Centre.

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Reviews

Shangri-La Toronto Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's gym is huge, very well-equipped, and fantastic. (26 reviews)
  • The pool area was lovely, relaxing, and well-maintained with great amenities such as cabanas and a pleasant stay. (29 reviews)
  • The spa and massage services were highly praised for being wonderful, top-notch, and truly amazing. (28 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Lobby
Restaurant
View
Spa
Room service
Food
Bed

Reviews

Verified

10/10 Exceptional

Convenient location, big rooms.
Anna, 3-night trip
Verified

10/10 Exceptional

A very warm and courteous welcome back. Friendly staff, wonderful amenities, beautiful lounge and entertainment. My go to hotel in Toronto every time. Thank you Shangri- La 💕✨
Bonnie, 1-night trip
Verified

10/10 Exceptional

The stay was exceptional and exactly what two tired parents needed to rejuvenate. The staff are so lovely and kind. Live music is a vibe.
Gabriela, 1-night trip
Verified

10/10 Exceptional

Amazing stay. Great staff with accommodating check in/ check out availability.
John, 1-night trip
Verified

10/10 Exceptional

The hotel was beautiful. Upgraded to a suite and the room was meticulously clean and modern. The staff made us feel very welcome and we were very happy with our stay.
Nanette, 3-night trip
Verified

10/10 Exceptional

Great overall experience. We had a minor issue with construction noise during one day, but the hotel came up with a good solution for our son’s nap time and with adequate compensation for the inconvenience. Pool was clean and very enjoyable as well.
philip, 3-night trip
Verified

10/10 Exceptional

The room was gorgeous and the staff were all so lovely and nice. The lounge was gorgeous and the live music was fantastic. The hotel was within walking distance to several theaters and other attractions, would definitely recommend.
Chantal, 1-night trip
Verified

8/10 Very good

Check in staff were nice. It took some time for them to allocate a room to me but they were pleasant.
AiMee, 1-night trip
Verified

10/10 Exceptional

Loved the hotel. It was clean and beautiful with very friendly and helpful staff
Catherine, 2-night trip
Verified

10/10 Exceptional

Great location. Excellent service from all staff. Great room. Very good breakfasts.
Christopher, 3-night trip
Verified

10/10 Exceptional

Great location, amazing room and wonderful staff.
Pax, 1-night trip
Verified

10/10 Exceptional

Good staycation with water therapy(pool, steam room and sauna), comfortable bed, impeccable service, living up to the Shangrila standard
Emily, 1-night trip
Verified

10/10 Exceptional

Beautiful room and very friendly staff!!
Emma, 3-night trip
Verified

10/10 Exceptional

Great hotel, outstanding services.
Bikash, 3-night trip
Verified

10/10 Exceptional

I thought this was really Lux for the price, the service in the lounge was a little spotty but really nice servers. It was so quiet I had the best sleep and the room amenities were 5 star. I would stay again and soon.
Barbara, 3-night trip
Verified

10/10 Exceptional

Very comfortable, beautiful bathroom. A lot of space and loved the turn down in the evening
Troy, 1-night trip
Verified

10/10 Exceptional

very attentive staff and great amenities. Room was great!
niva, 1-night trip
Verified

10/10 Exceptional

What an elevated, beautiful hotel. It was the kids first time staying there. They loved it. It was expensive but a nice treat.
Jennifer, 1-night trip
Verified

10/10 Exceptional

A luxurious stay in the heart of the city!
Heather, 2-night trip
Verified

10/10 Exceptional

Unbelievable staff. I will stay here again. Beautiful rooms.
Sonia, 3-night trip
Verified

10/10 Exceptional

Beautiful clean room, very accomodating front desk. I was late leaving my late checkout but even still they incredibly gracious. The housekeeping especially were all incredibly wonderful and helpful.
Megan Alia, 3-night trip
Verified

10/10 Exceptional

Pool, and amenities were amazing. Staff were great. Will stay again.
Joe, 3-night trip
Verified

10/10 Exceptional

Great hotel and friendly staff
Mark, 2-night trip
Verified

10/10 Exceptional

Wonderful stay, spacious room and friendly staff. Exceeded our expectations and will be back.
Malla, 6-night trip
Verified

10/10 Exceptional

Great location and amazing staff. This is the perfect place to stay in Toronto to be in the centre of it all.
Cynthia, 3-night trip