In the heart of Chester, Brookside invites you to unwind in style. Start your day with a delicious breakfast at Brook View Restaurant, then stroll through the garden or get some work done in one of the meeting rooms. With a library and helpful staff on hand, this charming hotel is perfect for relaxation.
Brookside puts you a short five-minute drive from Chester City Walls and Chester Racecourse. Guests looking for a bite to eat can visit Brook View Restaurant, which serves breakfast and dinner. Other highlights at this Victorian hotel include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
At a glance
DONE
Hotel size
28 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (late night)
Snack bar/deli
Travelling with children
Children's menu
What to do
Hiking/biking trails nearby
Working away
Business centre
Meeting rooms
Computer station
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1900
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Victorian architecture
Accessibility
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
DVD player
Television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Brook View Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Here's the breakdown, no surprises
Optional extras
English breakfast is offered for an extra charge of approximately GBP 11.50 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester
Frequently asked questions
Does Brookside offer free cancellation for a full refund?
Yes, Brookside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Brookside?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Brookside?
Yes, there's free self parking.
What are the check-in and check-out times at Brookside?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Brookside and nearby?
Have fun during the warmer months with activities nearby such as hiking. Brookside also has a garden.
Are there restaurants at or near Brookside?
Yes, there's an on-site restaurant, Brook View Restaurant.
What's the area around Brookside like?
Brookside is a short 13-minute walk from Chester City Walls and 7 minutes' walk from University of Chester.
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Reviews
Brookside Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
9.2
Staff & service
8.0
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
Breakfast was freshly made to order, piping hot, and offered a variety of options including gluten-free choices. (22 reviews)
Freshly made to order breakfast and good evening meal options made for a satisfying dining experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Bed
Food
Shower
Location
Walking
Lobby
Cities
Reviews
10/10 Exceptional
13 Sept 2025
2 night stay.
Staff and management very good and wait staff polite and had a lovely manner. Breskfast good.
Shower head in room needs some attention as appears to have build up of dirt or something on it.
mary
mary, 2-night trip
10/10 Exceptional
27 Jul 2025
Warm welcome
All very nice and happy.
Christopher
Christopher, 1-night trip
10/10 Exceptional
2 Jun 2025
The staff are very friendly and helpful and it is very convenient to the university
Denise
Denise, 7-night trip
10/10 Exceptional
26 May 2025
Quaint
Quaint place to stay. Close to centre of Chester. Great breakfast.
Bert E
Bert E, 2-night trip
10/10 Exceptional
6 Apr 2025
the staff were great ,will be staying again
lee
lee, 2-night trip
8/10 Very good
18 May 2025
Quite good indeed!
Ian
Ian, 1-night trip
8/10 Very good
31 May 2025
Quiet location within 20 mins walk of Chester. Didn't eat there only because we were traveling to and from Liverpool
I would stay there again
CR
CR, 2-night trip
10/10 Exceptional
1 Mar 2025
Lovely comfy bed and easy walking distance into the town
Karen
Karen, 1-night trip
8/10 Very good
18 Mar 2025
Nice room and lovely staff. Breakfast was ok.
Paul
Paul, 1-night trip
10/10 Exceptional
23 Mar 2025
The hotel was clean & tidy, comfortable. The service, food & bar were really good. Definitely go back when I’m in the area again.
Jason
Jason, 1-night trip
10/10 Exceptional
7 Apr 2025
Weekend break
Excellent as always
Linda
Linda, 2-night trip
8/10 Very good
30 Mar 2025
Good location
Great location to walk in to city centre
Janet
Janet, 1-night trip
8/10 Very good
31 Mar 2025
Cosy room; great breakfast; excellent service. However: car park cramped, and pricing for a single night excessive.
Edward
Edward, 1-night trip
8/10 Very good
9 Feb 2025
Weekend stay
We had good stay , great location to town
Clean tidy friendly staff
Car park on site , room was warm and comfortable. Breakfast was great I’m gluten intolerant and no problem had gluten free sausages as well 😀
Steven
Steven, 1-night trip
10/10 Exceptional
25 Apr 2025
Squeaky clean and comfortable!
Really pleased with my stay. My room was squeaky clean and very comfortable. I was welcomed by the proprietor, who was very helpful, as was everyone else that I met. This is a gem of a property that is close enough to be a short walk from the city centre, but away enough to be quiet and relaxing. Definitely recommended!
Alastair
Alastair, 2-night trip
8/10 Very good
27 Feb 2025
Excellent - comfortable, wsrm, and clean.
John
John, 1-night trip
8/10 Very good
22 Nov 2024
Good service
Overnight stay, clean & comfortable.
Alan
Alan, 1-night trip
10/10 Exceptional
17 Jul 2024
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Rebecca
Rebecca, 1-night trip
8/10 Very good
14 Apr 2025
A quiet night
I stayed on a Sunday night and there was no ine around. The hotel and surrounding area, was very quiet. Everything worked as it should.
Penny
Penny, 1-night trip
10/10 Exceptional
28 Apr 2025
Great stay at the Brookside!
Very restful hotel. Very comfortable, with good atmosphere. Exellent breakfasts. Good location for city access without all the noise of the centre. One small peoblem: the shower in room 19 has a pumped hot water system which swamps the cold water feed. The pressures need balancing, as the shower tends to scald.
Dennis
Dennis, 2-night trip
10/10 Exceptional
9 Oct 2024
Two day trip
Very pleasant experience .clean, comfortable and helpful staff
Pamela
Pamela, 2-night trip
10/10 Exceptional
5 Apr 2025
Lovely owner and friendly staff. Was able to park the car early. Didn’t opt for the meals due to other arrangements. Nice and clean room, brilliant shower.
Would suggest extra pillows being available for the bed, but that is a personal preference. Would definitely stay again.
Michelle
Michelle, 1-night trip
6/10 Good
4 Mar 2025
Nice hotel, but some of the other guests were not well behaved. Did stay on a Saturday night and it was busy.
Paul
Paul, 1-night trip
10/10 Exceptional
18 Sept 2023
Good breakfast, friendly staff.Good dining, well cooked.