In the heart of Planalto, Master Gramado Hotel offers a warm welcome with a breakfast buffet, rooftop terrace and swim-up bar. Families can enjoy 2 outdoor pools and playground while staying connected with in-room WiFi. Previous guests loved the multilingual staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Pet-friendly
Gym
Parking available
Pool
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
2 outdoor pools
Rooftop terrace
Free children's club
Fitness centre
Self parking
Seasonal outdoor pool
Children's pool
Swim-up bar
Room service
Conference centre
For families (6)
Children stay free
Children's pool
Children's club (free)
Playground on-site
Private bathroom
Television
The current price is £52
£52
includes taxes & fees
23 Mar - 24 Mar
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Family Room (Superior)
Family Room (Superior)
Highlights
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Junior Room
Junior Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
43 sq m
Mountain view
Sleeps 2
1 King Bed
View all photos for Superior Triple Room
Superior Triple Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
25 sq m
Sleeps 3
3 Single Beds
View all photos for Family Room (Especial)
Family Room (Especial)
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
Sleeps 4
1 Double Bed and 2 Single Beds
View all photos for Deluxe Room
Deluxe Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
Sleeps 2
1 Double Bed
View all photos for Premier Room
Premier Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
74 sq m
Mountain view
Sleeps 2
1 King Bed
View all photos for Classic Twin Room
Classic Twin Room
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Cable channels
Wardrobe
25 sq m
Sleeps 2
2 Single Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
25 sq m
Sleeps 2
1 Double Bed
View all photos for Superior Room, 2 Single Beds, Accessible
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056
What's nearby
Mini Mundo - 5 min walk - 0.4 km
Gramado Central Avenue - 8 min walk - 0.7 km
Black Lake Park - 11 min walk - 1.0 km
Sao Pedro Church - 12 min walk - 1.0 km
Gramado Covered Street - 12 min walk - 1.1 km
Getting around
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 86 min drive
Porto Alegre (POA-Salgado Filho Intl.) - 132 min drive
Restaurants
Il Piacere - 4 min walk
Porto dos Piratas Pizzeria - 7 min walk
Cantina Pastasciutta - 5 min walk
La Divina Fondue - 4 min walk
Hector Pizzaria Temática - 2 min walk
About this property
Master Gramado Hotel
Placing you within a 15-minute walk of Gramado Covered Street, Master Gramado Hotel features a rooftop terrace and a free kids' club. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Colonial hotel include a fitness centre, a seasonal outdoor pool and a children's pool.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
234 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
Free children's club
Pets
Pets allowed (dogs and cats only, 2 total, up to 10 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (BRL 35 per day)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Swim-up bar
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Free children's club
Children's pool
Playground
What to do
Pool table
Working away
Business centre
Meeting room
Conference centre (2207 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2012
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in reception
Fitness centre
2 outdoor pools
Arcade/games room
Reception hall
Colonial architecture
Accessibility
Lift
Lift door width (centimetres): 90
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Front entrance ramp
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: BRL 3.28 per accommodation, per night
A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.
Children & extra beds
Rollaway beds are available for BRL 110 per night
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 66 per pet, per day
Parking
Self-parking costs BRL 35 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil
Frequently asked questions
Is there a pool at Master Gramado Hotel?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Master Gramado Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 10 kg per pet. There's a charge of BRL 66 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Master Gramado Hotel?
Yes. Self-parking costs BRL 35 per day. Parking spaces may be limited.
What are the check-in and check-out times at Master Gramado Hotel?
Check-in start time: 2 PM; check-in end time: 10 PM. Check-out time is noon.
What is there to do at Master Gramado Hotel and nearby?
Master Gramado Hotel has 2 outdoor pools and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Master Gramado Hotel?
Yes, there's an on-site restaurant.
What's the area around Master Gramado Hotel like?
Master Gramado Hotel is a short 12-minute walk from Gramado Covered Street and 5 minutes' walk from Mini Mundo.
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Master Gramado Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
13 Sept 2023
A good cost x benefit
Samuel
Samuel, 2-night trip
6/10 Good
8 Apr 2023
It was Just ok
Samuel
Samuel, 2-night trip
8/10 Very good
18 Mar 2025
Boa estadia
Boa estadia, apesar de ser um hotel mais antigo. Os quartos não passam por reforma já faz um tempo, o que fiquei em específico tinha manchas no chão do banheiro, o batente da porta estava solto, as cortinas das janelas eram pequenos e as frestas da porta iluminavam o quarto em demasia durante a noite. O café estava ok. O bom do hotel é a localização.
Rafael Vinicio
Rafael Vinicio, 1-night trip
10/10 Exceptional
15 Mar 2025
Mariele
Mariele, 2-night trip
6/10 Good
10 Mar 2025
Hotel com instalações antigas
Preço muito alto da diária para o serviço oferecido. Quarto "luxo" com instalações bem antigas e ar condicionado barulhento.
O ponto positivo é a piscina que tem uma vista linda. Serviço de recepção de hotel sem preparo, desmorivados.
Manoel
Manoel, 1-night trip
10/10 Exceptional
6 Mar 2025
Guilherme
Guilherme, 3-night trip
6/10 Good
3 Mar 2025
Verified traveller
2-night trip
10/10 Exceptional
1 Mar 2025
Hotel confortável com uma piscina maravilhosa e uma vista incrível.
Márcia
Márcia, 1-night trip
10/10 Exceptional
24 Feb 2025
Incrível!!!
ALEXANDRE
ALEXANDRE, 1-night trip
10/10 Exceptional
24 Feb 2025
GUILHERME
GUILHERME, 2-night trip
10/10 Exceptional
18 Feb 2025
Milton
Milton, 5-night trip
6/10 Good
17 Feb 2025
Bom para crianças
O atendimento do check-in foi extremamente demorado, e o funcionário nada simpático, não nos explicou nada sobre o hotel (onde era o café, espaço kids e etc).
Café sem reposição, fomos tomar o café próximo às 9h (sendo que o término é as 10h) e já faltavam alguns itens que não foram repostos.
O espaço kids é incrível, as monitoras super simpáticas e atenciosas, para quem vai com crianças é uma ótima opção.
Larissa
Larissa, 1-night trip
8/10 Very good
8 Feb 2025
HENRIQUE
HENRIQUE, 7-night trip
10/10 Exceptional
5 Feb 2025
Raquel
Raquel, 5-night trip
8/10 Very good
31 Jan 2025
Bom mas pode melhorar.
No geral boa, mas o hotel deveria oferecer omelete e panqueca no cade da manha. O pao frances nao é bom, sempre murcho. Parecia dormido.
Luciana
Luciana, 5-night trip
8/10 Very good
27 Jan 2025
Razoável.
Hotel é bem ok. Café da manhã não tem muita variedade, praticamente todos dias oferecem a mesma coisa. Um ponto baixo é que o serviço de limpeza de quarto só trocava as toalhas de pedisse.
Raphael
Raphael, 3-night trip
10/10 Exceptional
26 Jan 2025
Verified traveller
3-night trip
8/10 Very good
23 Jan 2025
Eduardo
Eduardo, 2-night trip
8/10 Very good
22 Jan 2025
Francieli
Francieli, 1-night trip
10/10 Exceptional
13 Jan 2025
Elisiane
Elisiane, 1-night trip
10/10 Exceptional
6 Jan 2025
Pablo
Pablo, 1-night trip
8/10 Very good
5 Jan 2025
Danielle
Danielle, 1-night trip
8/10 Very good
3 Jan 2025
Daniela Correia
Daniela Correia, 6-night trip
4/10 Fair
30 Dec 2024
Não indicado.
Hotel já passou do tempo, precisa passar por uma reforma de maneira urgente, pois os quartos e corredores estão completamente mofos devido a falta de ventilação.
Jonatas Alex
Jonatas Alex, 1-night trip
8/10 Very good
30 Dec 2024
Gramado
Excelente Hotel. No geral vale muito a pena, excelente localização