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ibis Styles London Excel

3-star3 stars
272 Victoria Dock Road, London, England, E16 3BY, United Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,918 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service

ibis Styles London Excel

from £45
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

What’s around ibis Styles London Excel

Top spots nearby

Recommended by this property

  • O2 Arena (18-minute walk)
  • South Park (4.3 mi / 7 km)
  • Tower of London (4.4 mi / 7.1 km)
  • Sky Garden (4.8 mi / 7.7 km)
  • The Shard (4.9 mi / 7.9 km)
  • London Bridge (4.9 mi / 8 km)
  • London Dungeon (6.3 mi / 10.2 km)
  • Big Ben (6.6 mi / 10.6 km)
  • Buckingham Palace (7.2 mi / 11.6 km)

Getting around

  • London (LCY-London City) 4-min drive
  • London (LGW-Gatwick) 54-min drive
  • London West Ham Station 4-min drive
  • Stratford Station 7-min drive
  • Forest Gate Station 7-min drive
  • Custom House for ExCel Station 1-min walk
  • Prince Regent Station 6-min walk
  • Royal Victoria Station 9-min walk

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built – 2000
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Cafe – This café serves breakfast, lunch and light fare. Open selected days.

Pub – This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel’s small print

Also known as

  • ibis Styles London Excel Hotel
  • ibis Styles London Excel London
  • ibis Styles London Excel Hotel London
  • ibis Styles London Excel Hotel
  • ibis Styles Excel Hotel
  • ibis Styles London Excel
  • ibis Styles Excel
  • Custom Hotel London
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles London Excel
  • ibis Styles London Excel Hotel

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self-parking costs GBP 15.00 per day

Rollaway beds are available for an extra charge

Children's club access is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 487 reviews

Fair 4.0
Booked room not available
Booked a "Home from Home" room with a kitchenette for the weekend. On arrival room was small, in the loft, with only a tiny window looking up, and no facilities as expected. On returning to reception the representative was unconvincing when she thought we would have been notified and unable (or perhaps unwilling) to allocate an apartment as booked, despite a colleague appearing to be telling her how she could do it. To be fair, she did eventually allocate a normal double room with a window and discounted the price. I've stayed here several times before and not had an issue so this was very disappointing. In the end, the final room was clean but small, buffet breakfast was fine.
Simon, gb2 night trip
Exceptional 10.0
The staff couldn’t be more accommodating and went over and above to ensure our stay was perfect. We had a large room with two bedrooms that was turned around quickly after the previous occupants checked out as we wanted to check in early. We were also able to check out late as we were running behind. They put another bed in the room too and we had complimentary bottles of cold water which was welcomed in such hot weather. Check in staff were really helpful and friendly and room staff were lovely too. Perfect location for anyone wanting to visit the excel or docklands. Good restaurants at Canary Wharf a few stops down. Thoroughly recommended.
Jenny, gb1 night family trip
Good 6.0
OK but still under renovation
A bit disappointed with this place when our apartment room didn't remotely resemble the online pictures. Instead we had a huge room with three beds all in a row, a bizarre large area of open space, and only a tiny prison-style window. Service was fine and friendly. Incredibly handy for the DLR and (soon to be opened) Elizabeth line, but the area itself is ropey. Breakfast not bad at all either, given I think everyone gets it free, but it is in a loud and crowded room. Ticked the box as a cheap place to stay but wouldn't return.
BEN, gb2 night family trip
Good 6.0
Choose Wisely!
It was difficult to find as there is another Ibis hotel close by. The room was small and not very clean so we were 'up graded' to a basement room which was like staff quarters. Overall -a not so good stay. Convenient location for the areas and some nice bars / restaurants by the docks.
gb1 night trip
Good 6.0
We went into the City Sat morning. Returned at 2pm to rest before evening out. Room not made up. Went to lounge to wait. Returned to room at 3.30 PM still not done. As had to get ready for evening out just asked a maid to change the towels and leave the room. Sausages could have been better. Not quite up to our normal Hotel.com standard.
gb2 night romance trip

ibis Styles London Excel

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