Located near a train station, Travellers Suites Serviced Apartments is a great choice for a stay in Medan. Guests can visit the spa to indulge in hot stone massages, aromatherapy or Ayurvedic treatments, and Asian cuisine is served at Kakatua Cafe, which is open for dinner. Other highlights include an outdoor pool, a fitness centre and a sauna.
Languages
English, Indonesian
At a glance
Hotel size
59 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Minimum check-in age – 17
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Free breakfast
Restaurant
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Golfing nearby
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool umbrellas
Facilities
Fitness centre
An outdoor pool
Full-service spa
Sauna
Accessibility
Lift
Room amenities
Home comfort
Air conditioning
Stocked minibar (select free items)
Iron/ironing board
Sleep well
Rollaway/extra bed available
What to enjoy
Separate living room
Freshen up
Private bathroom
Shower only
Stay connected
Free WiFi
Food and drink
Fridge
Kitchenette
Free bottled water
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
Dining
Kakatua Cafe – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).
Le Chic – This café serves breakfast, lunch and dinner.
Fees & policies
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards.
Also known as
Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan
Frequently asked questions
Does Travellers Suites Serviced Apartments offer free cancellation for a full refund?
Yes, Travellers Suites Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Travellers Suites Serviced Apartments?
Yes, there's an outdoor pool.
Are pets allowed at Travellers Suites Serviced Apartments?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Travellers Suites Serviced Apartments?
Yes, there's free self parking.
What are the check-in and check-out times at Travellers Suites Serviced Apartments?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Travellers Suites Serviced Apartments and nearby?
Travellers Suites Serviced Apartments has a spa and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near Travellers Suites Serviced Apartments?
Yes, Kakatua Cafe offers al fresco dining, Asian cuisine and pool views.
Does Travellers Suites Serviced Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a fridge.
What's the area around Travellers Suites Serviced Apartments like?
Travellers Suites Serviced Apartments is in the heart of Medan, a short 11-minute walk from Sun Plaza and 14 minutes' walk from Grand City Hall.
Travellers Suites Serviced Apartments Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.8/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
6/10 Good
22 Aug 2015
Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.
radsrini
Verified Hotels.com guest review
6/10 Good
25 Nov 2014
Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods
mohd yaser
Verified Expedia guest review
2/10 Poor
3 Nov 2014
Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
20 Jan 2014
Verified traveller
Verified Expedia guest review
6/10 Good
28 Jan 2014
memuaskan....dan terjamin
pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan