ibis budget Glasgow

The smell of bleach in the room was so strong you could taste it in your throat. The room is fine, reminiscent of a hospital but I guess you get what you pay for.

Whilst breakfast was lovely, and the staff there very friendly, the room had a nasty odour. It must’ve been evident to the staff that the room had an odour, because the room window was wide open, and the room was freezing cold. When we got to bed the pillows was so hard they were hurting both mine and my daughters neck. Went to reception to try and get new pillows which were a little softer, they promised to bring them to us within 10 minutes, after 10 minutes there was a knock at the door to tell us there were no more pillows. So me and my daughter had to sleep with no pillows at all. We sleep in lots of hotels and don’t think we’re particularly picky and when speaking to other guests it seems we was not picky as a lot of people were complaining about the poor mattresses and the really poor pillows. The floor was very dirty indeed, one of my tops had dropped onto the floor and as i picked it up i also picked up a clump of hair! When looking under the bed there was a lot of dirt. We wanted to use Avios points for the payment and the best deal was with this hotel, but next time I would use my points for something else and i would pay for a different budget hotel. Premier Inns are a little more expensive, but to have nice mattresses and pillows would most definitely be worth the extra cash. Im afraid we won’t ever be staying in an Ibis hotel again.

I was not aware the toilet was so small

Good but only used it as a base to stay overnight

I didn’t enjoy my stay here. Only for one night- got into lift it kept on going to ground floor even if different floors were pressed. Mentioned this to the manager who said it happened all the time- they should of had a sign on the lift saying it was out of order, and called an engineer. Next could not get into my room cards did notwork. Was given two sets of replacement keycards for room- these too dis not work, so eventually at 9pm again spoke to manager that said the keybox battery had died and that when I needed to get back into my room i would need to get the the manager to let me in. I was offrred s replacement room but as all my stuff was unpacked, and I was tired i went to bed. The water was also cold in the shower. I got a different room in the AM and again the shower was cold. It was checked but in this new room the manager said the signs for hot and cold water were the wrong way round. They should of put a sign or advice in the room. Will not be staying in IBIS Budget again, would rather pay more and stay in IBIS Styles- where I have not had any of the above mentioned issues.