8/10 Very good
6 Dec 2024
Great location & service, not quite perfect
Loved the location of this hotel, for both first time visitors and those returning (we traveled with several family members). Service and staff were attentive. Entering into the breakfast area, the staff felt defensive as in they were really worried about who was coming in and whether we expected to pay for our breakfast.
The rooms were fine for a short stay but for a week long stay, the storage was pitiful. There were 6 hangers provided and 1/3 of the provided drawers had inserts making them unusable. As a result we had to have luggage set up on a stand outside of the closet/dressing area (the hotel's own luggage holder did not fit open in the closet much less any luggage) and half our clothes folded on the refrigerator/coffee maker or desk area area. It made it very difficult to live comfortably for 1 week.
Add to that difficult lighting and controls and that there are no outlets (not even USB) on either side of the bed and the stay was cumbersome and frustrating.
That said, the black out shades were fantastic and bathroom well-appointed. It was not a bad stay but there is room for improvement.
Jamie
Jamie, 7-night family trip
Verified Hotels.com guest review
