Hotel was easily accessed from the station, polite and friendly staff on arrival at checkin, during the stay and check out, lovely clean room and perfect for what we needed, breakfast was included and was adequate (muffins were a bit stale). My only issue was the bed, it was rock hard like sleeping on concrete. It was so bad I even got up in the night to check we actually had a mattress and it wasn’t just divan base, woke up to numb and painful arms and hips and barely slept. Room 14 I would seriously suggest a new topper or even a new mattress.