OYO Abbey Hotel

Great location, very close to the tube station, Westfield shopping centre, restaurants and the Bush empire. Room was clean, really comfy pillows and powerful shower. Michael on the desk was very helpful when he lent me a usb plug so I could charge my phone and watch. Very happy with my stay here and would use again.

The hotel was clean, a few issues around cleaning the room, was missed one night, breakfast was at 8 which meant I missed breakfast. Bathroom had a motion sensor light which meant it could stay on. Was pleased generally good location for me with Westfield very close.

The room was good and warm and the bathroom also.but tiny room. Service at breakfast good also. Internet was little bad.was cutting often...although when i booked they said that wifi included at all hotel and at all rooms.....

Service was good room was small and far walk to the city

The room I was in which was in a yard filled with clutter had bed bugs which unfortunately attacked me during the night and when I returned home I was itching all over and had to visit the doctor who prescribed the antihistamine medicine and cortisol cream. When I contacted the hotel they denied it and told me that all they can offer me is a discount on my future stay as if I am going to choose this hotel again. This is total arrogance and the way they treat their customers and although they have told me that they had never encountered a similar case in their hotel, I was reading the reviews and saw that other guests complained about the same situation. Anyways stay away from this place.