Shangri-La The Shard, London

Property class: 5 and above
Riverfront hotel with 2 bars/lounges, near Borough Market

Choose dates to view prices

You'll be in a fantastic location at Shangri-La The Shard, London, only a five-minute walk from Borough Market and The Shard. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free Wi-Fi
The current price is £595
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View (Iconic)

A modern hotel room with a large bed, a desk, and a view of the city through floor-to-ceiling windows.

Room, 1 King Bed, City View (Iconic)

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a TV, and a view of the city.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 2 Single Beds, City View

A modern office desk with a city view, a lamp, and an open book.

Premier Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 King Bed (Shard)

A modern hotel room with a large bed, a sofa, a small table, and a view of the city.

Premier Room, 1 King Bed (Shard)

10.0 out of 10
Exceptional
(17 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed (Shard)

A hotel room with a large bed, a desk with a flat-screen TV, and a view of the city through large windows.

Superior Room, 1 King Bed (Shard)

9.8 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Shard Suite

A modern hotel room with a flat-screen TV, a sofa, a coffee table, a desk, and a large window offering a city view.

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Iconic Shard Suite

A modern hotel room with a large TV, a sofa, a desk, and a city view.

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Southwark)

A modern hotel room with a large window offering a city view, a grey sofa, a coffee table with books, and a round table with chairs.

Suite (Southwark)

  • City view
  • 87 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Westminster)

A spacious room with a large window, a blue carpet, and a view of the city.

Suite (Westminster)

  • City view
  • 124 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (London)

A spacious living room with a large city view, a sofa, a coffee table, and a desk with a chair.

Suite (London)

  • City view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Shangri-La)

A spacious living room with large windows, a modern ceiling design, and a city view.

Suite (Shangri-La)

  • City view
  • 232 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with two beds, a desk with a TV, and a city view.

Deluxe Room, 2 Single Beds, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 2 Single Beds (Shard)

A hotel room with two beds, a desk with a TV, a small table, and chairs.

Premier Room, 2 Single Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Room, 2 Single Beds, City View (Iconic)

A hotel room with a large bed, a sofa, a TV, and a view of the city.

Room, 2 Single Beds, City View (Iconic)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

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About the area

Map
31 St Thomas Street, London, England, SE1 9QU

What's nearby

  • The Shard - 1 min walk - 0.0 km
  • Borough Market - 2 min walk - 0.2 km
  • River Thames - 4 min walk - 0.4 km
  • London Bridge - 5 min walk - 0.4 km
  • Tower of London - 15 min walk - 1.3 km

Getting around

  • London (LCY-London City) - 32 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • London (STN-Stansted) - 69 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • London (LTN-Luton) - 98 min drive
  • London Bridge Station - 2 min walk
  • London Cannon Street Station - 14 min walk
  • London Waterloo East Station - 20 min walk
  • London Bridge Underground Station - 2 min walk
  • Borough Underground Station - 9 min walk
  • Bank Underground Station - 10 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪The Sun Wharf (Wetherspoon) - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪The George Inn - ‬4 min walk

About this property

Shangri-La The Shard, London

  • You'll be in a fantastic location at Shangri-La The Shard, London, only a five-minute walk from Borough Market and The Shard. Guests can indulge in massages and enjoy Asian cuisine at TING, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: London Bridge Underground Station is 2 minutes and Borough Underground Station is 9 minutes.

At a glance

Hotel size

    • 202 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Please note that room layout, furnishings, and views may differ from the photos shown.
    • Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • On-site self-parking (GBP 70 per night)
    • On-site valet parking (GBP 70 per night)

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

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Reviews

Shangri-La The Shard, London Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was a highlight, offering breathtaking views, excellent facilities, and a truly relaxing experience. (17 reviews)
  • The restaurant offered great food, excellent service, and a fantastic view. (19 reviews)
  • Breakfast was consistently described as excellent, with a huge choice and great quality. (28 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Room
Service staff
Location
Breakfast
Restaurant
Food
Lobby
Bathroom
Bar

Reviews

Verified review

10/10 Exceptional

Excellent stay fantastic views truly amazing a must
Verified review

10/10 Exceptional

Excellent and staff couldn’t be more friendly
Verified review

10/10 Exceptional

A long weekday stay when catching up with my older sun. Great location for sightsee, the infinity pool on the 52nf floor has amazing views of London. Good breakfast with lots of options. Highly recommended
Verified review

10/10 Exceptional

Great views, especially from the swimming pool which is worth the visit alone!
Verified review

10/10 Exceptional

Beautiful hotel, rooms are beautiful and spacious, views of the Thames were lovely. Breakfast was delicious and lots of choice and staff were all friendly.
Verified review

10/10 Exceptional

The view was amazing and the staff was very accommodating. The staff gave us water bottles daily and we needed it in the hot weather.
Verified review

10/10 Exceptional

Fabulous stay, loved everything about it, pool, restaurants and heated toilet seat 😂
Verified review

10/10 Exceptional

The bar food selection was great!
Verified review

10/10 Exceptional

Room service excellent, all staff I met were lovely
Verified review

10/10 Exceptional

Very nice views of the city and a lot if restaurants in the building.
Verified review

10/10 Exceptional

Everything was perfect from the room to the spa
Verified review

10/10 Exceptional

Staff were brilliant and room had an exceptional view
Verified review

10/10 Exceptional

Room staff and service was incredible
Verified review

10/10 Exceptional

Fabulous hotel!!! Loved everything about it! The staff is fantastic. Every amenity you could ever want and absolutely stunning views! I’m looking forward to my next stay.
Verified review

10/10 Exceptional

Spotless room, lovely staff.
Verified review

10/10 Exceptional

Fabulous stay … the views are incredible.
Verified review

10/10 Exceptional

Clean rooms, friendly staff. Not too friendly staff at the pool area.
Verified review

10/10 Exceptional

We stayed for one night as a vacation splurge and were greeted warmly by Jessica who met all our needs. We stayed at a Premier View room with a view of Tower Bridge from our bathroom on southern Londob thanks to it being a corner room. Our Expedia Gold gave us either a complimentary breakfast at Ting or room service. We chose the latter and had excellent service to our room. The sauna and pool need to be reserved and are definitely worth it. We made memories for a lifetime and will never forget this experience.
Verified review

10/10 Exceptional

Best hotel in London, superb service, location and dining.
Verified review

10/10 Exceptional

Room and view were absolutely amazing
Verified review

6/10 Good

As you can expect City View room was amazing, however not the Shangri-La quality I’m used to regarding check in and breakfast choice or quality. Checkin should have provided info about pool access being via your room key, especially if you have a pool slot before you get your room key! Thank you to proactively from a member of the Gong bar we were able to access via the guest entrance. Beware when booking with Hotels.com breakfast is extra - and really isn’t worth the full or discounted price. I’ve had better quality and choice from a Premier Inn.
Verified review

10/10 Exceptional

The room was amazing view, and the staff were genuinely attentive and professional, making our stay very comfortable. The valet parking concierge team were consistently courteous and professional each time we interacted with them, which gave us great peace of mind throughout our trip.
Verified review

10/10 Exceptional

Absolutely amazing hotel! From check in to check out I believe it is one of the best hotels in the world!
Verified review

10/10 Exceptional

The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly.
Verified review

10/10 Exceptional

Amazing room with superb views. Spotless. Brilliant shower and comfy large bed. The pool was wonderful. All staff members were excellent. The only downside was the breakfast which wasn’t in keeping, quality wise, with the rest of the hotel. Great location, making it easy to explore London.