citizenM London Bankside

Boutique hotel with restaurant, near Tate Modern

Choose dates to view prices

Mon 29 Dec
Wed 31 Dec
December 2025
25
January 2026
Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
£110
includes taxes & fees
4 Jan - 5 Jan 2026

Why we love this property

Arty boutique sleep
This boutique hotel showcases the talents of local artists. Guests marvel at the unique, creative atmosphere throughout the charming space.
Fine food, any time
The 24-hour restaurant serves buffet breakfast with vegetarian options. A cafe and bar round out the culinary scene at this hotel.
Premium sleep comfort
The hotel boasts guestrooms with pillowtop mattresses and premium bedding. After a day of adventure, revitalise under the hydromassage showerhead.

Room options

Showing 3 of 3 rooms
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Exceptional

Highlights

Air conditioning
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Fan
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Very good

Highlights

Air conditioning
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Fan
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk
Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
Smart TV
Premium bedding
Blackout curtains
Pillow-top bed
Fan
Hydromassage showerhead
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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The Hoxton Southwark
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • Tate Modern - 5 min walk - 0.4 km
  • Borough Market - 7 min walk - 0.7 km
  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km

Getting around

  • London (LCY-London City) - 32 min drive
  • London (LTN-Luton) - 50 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • London (STN-Stansted) - 71 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London Bridge Station - 11 min walk
  • London Waterloo East Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪itsu - ‬1 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪Caravan London Bridge - ‬2 min walk

About this property

citizenM London Bankside

When you stay at citizenM London Bankside, you'll be in a great location, within a short 10-minute walk of Borough Market and Thames River. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of London Bridge and St. Paul's Cathedral. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

Hotel size

    • 192 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's CitizenM mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPad
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CloudM – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late checkout can be arranged for an extra charge of GBP 29 (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no on-site parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 15 minutes' walk from London Bridge. Travellers say that the area is walkable and good for shopping.

Have a question?

Get instant answers with AI powered search of property information and reviews.

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast was plentiful, fresh, and offered a great selection of options. (20 reviews)
  • The property's food and drink options were cooked to order and received high praise for their quality and variety. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationBedBreakfastBarCoffeeAmbienceShowerLobby

8/10 Very good

Fantastic place to stay. Great value and comfortable room. Would be good to have a kettle and tea facilities in the room.
Fergus, 1-night trip

10/10 Exceptional

Room was spacious for 4 adults, 4 proper comfortable beds, spotlessly clean, staff amazing friendly, and helpful. Great location.
CAROLINE, 5-night trip

10/10 Exceptional

Lovely staff made for a great stay. Go the extra mile to help. Solid clean modern hotel. Great location and not too expensive. Great place to sleep and recover from jet lag.
Dominic, 2-night trip

10/10 Exceptional

What a unique stay! This was my first time staying in a Citizen M hotel and it was cool. The rooms were unique and cozy (perfect for sleeping off jet lag) - though really compact (which was perfect for us). the staff was wonderful.
Brittany, 2-night trip

10/10 Exceptional

citizenM may have created the perfect hotel for work trips--a perfect use of limited space, tech upgrades (e.g., mood lighting and music), iPad controls, a massive bed, and plenty of storage; excellent and plenty of shared work space, and a 24/7 bar. Added to all of this they're in great locations for restaurants, local sights, and walking.
Samuel, 3-night trip

8/10 Very good

Room was nice. Housekeeping was good. Nice lobby. Downsides: no early check in options. No outside food in the lobby. Fire alarms went off in the morning and it shut off water to my room so I couldn't shower.
John, 3-night trip

8/10 Very good

London weekend

Weekend away with friends. Good location. Lobby area and bar v good. Rooms a little quirky but good.
Roger, 3-night trip

10/10 Exceptional

Amazing hotel. Extreme clean, very comfortable beds, friendly staff, great location
Lesley P, 1-night trip

4/10 Fair

While the room was nice and the location was good, this was over shadowed by the fire alarm going off over over an hour on the Saturday morning. Not only did it wake us up, we couldnt shower and go out for breakfast as the water was off. The hotel sent an apology email, no other reco.pense was offered.
Simon, 2-night trip

10/10 Exceptional

Lovely and centrally located to LSE
Sandy, 1-night trip

8/10 Very good

Clean room and staff were nice. The room was a little hot and stuffy despite the room being set to 18C with a high fan. Otherwise, it was a great stay and what I expcted from a CitizenM location.
Aubrey, 4-night trip

8/10 Very good

Easy check-in and check-out. Great breakfast and service. Fun to be able to choose the room yourself. A bit disappointing that one of the elevators was out of order — lots of waiting for the lift. But overall, a good experience.
Amandeep Kaur, 2-night trip

10/10 Exceptional

Stay here!

Great location, Easy to get around London from the hotel. Friendly and fun decor. Super clean everywhere. Bed was so comfortable. Nice having auto shades and blinds.
Gwen, 2-night trip

10/10 Exceptional

Citizen M bankside.

A great hotel in London. Rooms are ideal for a short stay, most things are controlled with an I-pad. All en-suite, toiletries provided. Staff are friendly and welcoming, breakfast is an extra, but plenty of areas around to enjoy breakfast.
Paul, 2-night trip

10/10 Exceptional

All good thanks
David, 2-night trip

10/10 Exceptional

Enjoyed the hotel. Staff was very helpful and friendly.
Emily, 3-night trip

10/10 Exceptional

Great stay near Borough Market!

It was our first time in London and this was a good hotel choice because of the cleanliness and amenities. Upon check in we were able to chose our floor height and room view. Close to Borough Market and London Bridge. Our room was cosy, with a very comfortable king sized bed. Breakfast was excellent with a lot of healthy choices and americanos/cappuccinos included. Although we weren’t in the heart of London, we found most of the sites we wanted to visit were walkable.
Alexandra, 3-night trip

10/10 Exceptional

Fab

Lovely modern hotel with fantastic staff, great location in walking distance from everything, will definitely use again.
Brian, 2-night trip

10/10 Exceptional

Great hotel and great location
Kim Liew, 2-night trip

10/10 Exceptional

A Perfect Stay

Very friendly and helpful staff! The rooms are nicely decorated and super comfy bed. I stayed in a main street facing room and it was very quiet. Didn't have a chance to try their breakfast but it looked really good. The hotel is perfectly situated across the street from and M&S and Saint 9 Coffee (awesome).
Linda, 3-night trip

8/10 Very good

Excellent value

Good value for money, clean and smart , in a great location.Reception staff are excellent, received a really warm welcome.Rooms small but clean and functional. Air conditioning not the best !
Neil, 2-night trip

8/10 Very good

Unique modern hotel in a great location. The latest integrated tech system for checking in and out, as well as all the room controls are nice, however, there were a couple of glitches especially with the climate control. Would be good to have a backup on some so you’re not relying on the iPad solely.
Donald Allan, 5-night trip

10/10 Exceptional

Stylish and comfortable in heart of Bankside

Stylish and comfortable hotel on the heart of Bankside. Bedroom was small but well thought out with big comfy bed and completely soundproofed. Would higghly recommend.
2-night trip

10/10 Exceptional

Great stay and convenient location
Adesegun, 1-night trip

10/10 Exceptional

It’s so cozy, great staff and the bar with its food was lovely.
Helena, 1-night trip