citizenM London Bankside

Boutique hotel with restaurant, near Tate Modern

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CitizenM London Bankside puts you in a great location, within a short 10-minute walk of Tate Modern and Borough Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of London Bridge and St. Paul's Cathedral. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking
includes taxes & fees
8 Nov - 9 Nov

Room options

A modern hotel room with a large bed, bedside tables, and a window with a city view.

Room, 1 King Bed

Wonderful
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern hotel room with a bed, bedside table, lamp, and red chairs.

Room, 1 King Bed (High Floor)

Very good
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
A modern hotel room with a bed, a red chair, a bedside table with a lamp, and a bathroom with a sink, mirror, and shower.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • River Thames - 6 min walk - 0.5 km
  • Tate Modern - 7 min walk - 0.7 km
  • Borough Market - 7 min walk - 0.7 km
  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km

Getting around

  • London (LCY-London City) - 32 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • London (STN-Stansted) - 71 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London (LTN-Luton) - 93 min drive
  • London Waterloo East Station - 11 min walk
  • London Bridge Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪The Distillery Bar - ‬3 min walk
  • ‪The Table Café - ‬2 min walk
  • ‪Miraflores Bar & Lounge - ‬3 min walk
  • ‪The White Hart - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk

About this property

citizenM London Bankside

  • CitizenM London Bankside puts you in a great location, within a short 10-minute walk of Tate Modern and Borough Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of London Bridge and St. Paul's Cathedral. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

Hotel size

    • 192 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No on-site parking

Other information

    • Smoke-free property

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citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

What guests liked

  • The hotel's restaurant offered a great selection of food and drink options, including a 24/7 bar and a delicious homemade pizza. (36 reviews)
  • Breakfast was excellent with a wide selection of items and high-quality ingredients. (46 reviews)
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Popular mentions

RoomService staffLocationBedBreakfastBarAmbienceCoffeeShowerLobby
Verified review

10/10 Exceptional

Great stay! Nice hotel and great location to restaurants and shops.
Verified review

10/10 Exceptional

A great hotel in perfect location for museums/ galleries and food
Verified review

10/10 Exceptional

Location is convenient，the room is clean and decorated very cosy. Good choice for single or business travel.
Verified review

10/10 Exceptional

Great hotel with lovely staff. Wonderful location. Chosen hotel for a weekend trip.
Verified review

10/10 Exceptional

Great location and nice hotel!
Verified review

8/10 Very good

No tea/coffee making facilities in the room but excellent drink/food in the lobby. It was noisy in the room on the Saturday night but once 11pm arrived the music from the lobby stopped. Overall great location and very comfortable stay
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10/10 Exceptional

Great hotel in great location
Verified review

10/10 Exceptional

Always a good welcome, friendly staff, and very well set up compact rooms. The lack of glassware in the room is a little annoying - having at least two glasses would be very useful, though the bar will always give you one to take to the room. Breakfast is well worth the money - plentiful and well presented, and the working / dining space downstairs is very friendly and well laid out.
Verified review

10/10 Exceptional

I chose this hotel for the location to both the City and the West End. The quirky decor was also appealing and did not disappoint, the staff were all extremely pleasant and helpful. The rooms are not large but have absolutely everything you need, the capsule bathroom is a bit like a tardis bigger inside and the bed is huge! There are lovely touches, tissues, hairdryer, various toiletries and for safety a good extra lock on the door. We only had one night here but we're able to leave our luggage to collect at the end of our final day. Must not forget the atrium with natural light and trees.
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10/10 Exceptional

Lovely hotel would definitely go back again . Good location very clean hotel and helpful staff.
Verified review

8/10 Very good

Clean room and staff was attentive.
Verified review

10/10 Exceptional

Great experience in a modern hotel - brilliant location, would definitely stay again
Verified review

10/10 Exceptional

Great hotel, with friendly and helpful staff.
Verified review

10/10 Exceptional

Room was lovely and clean qnd fresh. Staff were helpful, and friendly. Breakfast was very nice too. Bacon egg sasauge ect or cereal fruit very good choice
Verified review

10/10 Exceptional

Clean Room, Very friendly staff
Verified review

8/10 Very good

Clean room, comfortable bed and excellent situation for Sputh Bank activities
Verified review

6/10 Good

Citizen M is fun, affordable and in a great neighborhood for exploring. If you’re up for a good vibe and a little quirky, this is your place. However, the rooms are super tiny and you’ll struggle to not trip over your luggage getting in and out of bed, or finding enough space at the sink to use your razor and toothbrush at the same time. Courtyard rooms are close to each other so you’ll need to keep blinds down a lot for privacy. There’s not enough space to work in the room but the lobby has the look and feel of a good coworking environment.
Verified review

8/10 Very good

Blind got stuck but staff were helpful. Great location.
Verified review

8/10 Very good

We stayed in two CitizenM properties in London. It took so getting use to; it had everything we needed. The only problem was now where to put tow people’s luggage. Had to use the desk & hassock. Very clean. Aside from towels, liquid soap & lotion, not shower cap, etc. Use of iPad for controlling temperature, blinds, lights & tv. EVERYTHING we needed for a two night stay in London.
Verified review

8/10 Very good

It's not as fancy/modern/trendy than the downstairs. It's clean and has all you need (thermostat do not go above 25, no kettle) etc. but a bit disappointing compared to the workspace at the downstairs that's really more high standards.
Verified review

8/10 Very good

Great location and nice hotel. Rooms are small but very well designed. There was a weird gurgling noise from the sink after water had drained during my two night stay. At checkout, the staff member said she couldn't print a copy of the invoice, because I had booked through a third party. When I pointed out that the invoice was held on a CitizenM website she admitted that it was company policy, and still refused. Not owning a printer this causes issues as I need a paper invoice for expense claims. Poor customer service.
Verified review

10/10 Exceptional

A fantastic place. Great staff, great location. Clean and simple, yet perfect for any single, solo or couple. I would recommend 100%.
Verified review

10/10 Exceptional

This was excellent value for money compared to other options in the area. The staff were so friendly and welcoming, it felt safe for solo travellers, the communal spaces were modern and fun and excellently maintained and the room amenities were superb. Will be staying here again
Verified review

10/10 Exceptional

I only stayed for one night, but the facilities were superb. More than that, the staff was absolutely fantastic. Ms Suki was unbelievably helpful. She went above and beyond to help me out during a stressful situation. Thank you, Suki, you saved me!! Can’t wait to come back 😃
Verified review

8/10 Very good

Good value. Clean. Good location. Comfy bed