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citizenM London Bankside

Property class: 4
Boutique hotel with restaurant, near Tate Modern

Choose dates to view prices

Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 7 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Fridge
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The current price is £110
includes taxes & fees
23 Aug - 24 Aug

Why we love this property

Fine food, any time
The 24-hour restaurant serves buffet breakfast with vegetarian options. A cafe and bar round out the culinary scene at this hotel.
Premium sleep comfort
The hotel boasts guestrooms with pillowtop mattresses and premium bedding. After a day of adventure, revitalise under the hydromassage showerhead.
Arty boutique sleep
This boutique hotel showcases the talents of local artists. Guests marvel at the unique, creative atmosphere throughout the charming space.

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a shower, a bed, a red ottoman, and a large window offering a city view.

Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a shower, a bed, a red ottoman, and a large window offering a city view.

Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(15 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bathroom with white tiled walls, a black floor, and a shower area with a handheld showerhead and a handheld shower attachment.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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9.2 out of 10, Wonderful, 1,001 reviews
The price is £128
includes taxes & fees
23 Aug - 24 Aug
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • River Thames - 6 min walk - 0.5 km
  • Tate Modern - 6 min walk - 0.5 km
  • Borough Market - 7 min walk - 0.7 km
  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km

Getting around

  • London (LCY-London City) - 32 min drive
  • Heathrow Airport (LHR) - 54 min drive
  • London (STN-Stansted) - 71 min drive
  • Gatwick Airport (LGW) - 85 min drive
  • London (LTN-Luton) - 93 min drive
  • London Waterloo East Station - 11 min walk
  • London Bridge Station - 11 min walk
  • London Blackfriars Station - 12 min walk
  • Southwark Underground Station - 7 min walk
  • Borough Underground Station - 8 min walk
  • London Bridge Underground Station - 11 min walk

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪The Table Café - ‬2 min walk
  • ‪The Rose & Crown - ‬4 min walk
  • ‪The White Hart - ‬3 min walk

About this property

citizenM London Bankside

  • CitizenM London Bankside puts you in a great location, within a short 10-minute walk of Tate Modern and Borough Market. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This boutique hotel is also within a 15-minute walk of London Bridge and St. Paul's Cathedral. Fellow travellers love the comfortable beds and helpful staff. The property is only a short walk to public transportation: Southwark Underground Station is 7 minutes and Borough Underground Station is 8 minutes.

At a glance

DONE

Hotel size

    • 192 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPad
  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required. Open daily.
CloudM – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20.50 per person
  • Late checkout can be arranged for an extra charge of GBP 29 (subject to availability)

Pets

  • Service animals exempt from fees

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit/debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
State tax ID – 136.0572.29
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Does citizenM London Bankside offer free cancellation for a full refund?

Yes, citizenM London Bankside does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at citizenM London Bankside?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at citizenM London Bankside?

Sorry, there's no on-site parking at citizenM London Bankside.

What are the check-in and check-out times at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 29 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at citizenM London Bankside and nearby?

Recommended spots to visit include Tate Modern (6-min walk) and Borough Market (7-min walk), along with The Shard (10-min walk) and London Bridge (15-min walk).

Are there restaurants at or near citizenM London Bankside?

Yes, there's an on-site restaurant, canteenM.

What's the area around citizenM London Bankside like?

CitizenM London Bankside is a short 7-minute walk from Southwark Underground Station and 15 minutes' walk from London Bridge. Travellers say that the area is walkable and good for shopping.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's 24/7 bar and restaurant offered a wide range of food and drink options, including homemade pizzas, and received praise for its convenient and delicious offerings. (32 reviews)
  • Breakfast offered a good selection with fresh ingredients and a wide variety. (42 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Bed
Breakfast
Bar
Ambience
Coffee
Shower
Lobby

Reviews

Verified review

10/10 Exceptional

Lovely hotel would definitely go back again . Good location very clean hotel and helpful staff.
Mark, 2-night trip
Verified review

10/10 Exceptional

Great experience in a modern hotel - brilliant location, would definitely stay again
Killian, 3-night trip
Verified review

8/10 Very good

Clean room, comfortable bed and excellent situation for Sputh Bank activities
Alison, 1-night trip
Verified review

10/10 Exceptional

Clean Room, Very friendly staff
Pawel, 3-night trip
Verified review

8/10 Very good

Blind got stuck but staff were helpful. Great location.
bea, 3-night trip
Verified review

10/10 Exceptional

This was excellent value for money compared to other options in the area. The staff were so friendly and welcoming, it felt safe for solo travellers, the communal spaces were modern and fun and excellently maintained and the room amenities were superb. Will be staying here again
Rhiannon, 1-night trip
Verified review

8/10 Very good

Good value. Clean. Good location. Comfy bed
carina, 1-night trip
Verified review

10/10 Exceptional

Very small and efficient room, good location, very clean, friendly staff
jill, 1-night trip
Verified review

10/10 Exceptional

Excellent stay here. Well located for Borough Market, Waterloo and the Shard. Helpful friendly staff. Rooms are compact but have everything you need and are packed with Tech. Modern decor with a very chilled vibe about the place. Would definitely stay here again. Five stars.
Rob, 2-night trip
Verified review

8/10 Very good

The bar staff was very friendly.
Karen, 3-night trip
Verified review

8/10 Very good

Good location, quiet room and a great welcome by staff. Great accommodation
Helen, 2-night trip
Verified review

8/10 Very good

Clean, comfortable, great location for both South and North Banks of the river
Philip, 2-night trip
Verified review

8/10 Very good

The rooms are compact but well thought out - bed being against the wall didn’t bother us as it was large and comfortable but the only gripe we had was the air con - had to request a fab in the end. The little fridge is a nice touch.
Julie, 3-night trip
Verified review

10/10 Exceptional

Clean convenient great breakfast
Rukiye Fusun, 1-night trip
Verified review

10/10 Exceptional

Great location. Room a compact and comfortable delight. Staff were friendly and chatty. Really enjoyed the stay!
Louise, 2-night trip
Verified review

10/10 Exceptional

The staff were wonderful and the highlight of my stay - friendly, helpful and fun to chat with. The bar (including food) is open 24 hours, which really saved us after we got out of the theater and most places were closed. The room was comfortable. The design makes the most of the small space (my friend and I each had our own room). I liked being able to adjust the lighting to my liking.
Maria, 3-night trip
Verified review

8/10 Very good

Great hotel I’ve used before room was clean and quiet However the faff to turn on the TV all I wanted was to watch the news we went down twice for help then were told to chrome cast sometimes make things simple A remote control an on and off switch and no QR codes
Delyth, 2-night trip
Verified review

10/10 Exceptional

Staff was very nice, and we were satisfied with the room. We did not get breakfast there but it looked really good. We got there early due to our flight and got to check in early, and we even got to choose our own room, which was nice Positive experience overall
Ida Birkemose, 3-night trip
Verified review

10/10 Exceptional

This was a great location, central to everything and close to the Borough Market (if you a foodie must go!). Across the street is M&S Simply Food (convenience store), lots of coffee and food options, and easy access to public transportation. Accommodation was clean, friendly staff, easy check-in and out. Overall would highly recommend!
Picharn, 7-night trip
Verified review

10/10 Exceptional

Great service and great room
Preet, 1-night trip
Verified review

10/10 Exceptional

Excellent setting and the young staff serving us are very nice
Sara, 1-night trip
Verified review

8/10 Very good

This is a wonderful hotel in the great location and fabulous staff – but big word of warning do not be conned into paying extra for a High room. We did exactly this and were told that anything above the second floor was High! Lesson learned
Rachel, 2-night trip
Verified review

10/10 Exceptional

Clean room and great amenities. Good location.
Elizabeth, 2-night trip
Verified review

8/10 Very good

Staff were very friendly & helpful. Rooms are small, but clean & conveniently located.
Timothy J., 4-night trip
Verified review

8/10 Very good

Fantastic place to stay. Great value and comfortable room. Would be good to have a kettle and tea facilities in the room.
Fergus, 1-night trip