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3 Nagas Luang Prabang MGallery by Sofitel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of 3 Nagas Luang Prabang MGallery by Sofitel

UNESCO Sustainable Travel Pledge

3 Nagas Luang Prabang MGallery by Sofitel

3.5 star property
Boutique hotel with restaurant, near Wat Xieng Thong

9.2/10 Superb

86 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Lounge area
The price is £124
Price available on 15/7/2022
Map
Ban Vatnong, Sakkaline Road, Luang Prabang, 0
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Free use of bicycles
  • Room service
  • Room service
  • In-room childcare
  • Airport shuttle
  • Airport pick-up service
  • UNESCO Sustainable Property
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Luang Prabang
  • Night Market - 1 min drive
  • Royal Palace - 2 min drive
  • Kuang Si Falls - 39 min drive

Getting around

  • Luang Prabang (LPQ-Luang Prabang Intl.) - 16 min drive
  • Airport shuttle (surcharge)
Map

About this property

3 Nagas Luang Prabang MGallery by Sofitel

3 Nagas Luang Prabang MGallery by Sofitel is only 3.5 mi (5.6 km) from the airport and offers a shuttle (available 24 hours) for LAK 200000 per vehicle one-way. For a bite to eat, guests can visit 3 Nagas Restaurant, which serves Laotian cuisine and is open for breakfast, lunch and dinner. This boutique hotel also features a bar/lounge, a snack bar/deli and free bike rentals. Fellow travellers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking is limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Access to nearby outdoor pool
  • Access to nearby health club
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Languages spoken

  • English
  • Lao
  • Thai

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

3 Nagas Restaurant – This restaurant specialises in Laotian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of LAK 165000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of LAK 200000 per vehicle (one-way)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for LAK 460500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

3 Nagas Luang Prabang Managed Accor Hotel
3 Nagas Managed Accor Hotel
3 Nagas Luang Prabang Managed Accor
3 Nagas Managed Accor
3 Nagas Luang Prabang MGallery Sofitel Hotel
3 Nagas Luang Prabang MGallery Sofitel
3 Nagas MGallery Sofitel Hotel
3 Nagas MGallery Sofitel
3 Nagas Luang Prabang MGallery by Sofitel Hotel
3 Nagas Luang Prabang MGallery by Sofitel Luang Prabang
3 Nagas Luang Prabang MGallery by Sofitel Hotel Luang Prabang

Frequently asked questions

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.5/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Write a review

6/10 Good

When we first arrived we were assigned a room on the ground floor (the hotel is split across 2 buildings & we were not housed in the one in all the pictures but across the road) the room layout was strange & felt stuffy - accessed through the gift shop & although it had a terrace/patio it was only split from the restaurant by a thin screen so felt like we were in the restaurant). On check-in the host told us that if it was noisy she implied that we could move to the sister hotel (Sofitel about 1.5km away) if we weren’t happy. The next day we asked to move rooms & did so once other guests had vacated. Our room was now upstairs which felt better but still had small issues. The buildings are old, mainly constructed with wood & protected from permanent modifications which we understand but some features seemed impractical & in general we didn’t feel very comfortable. difficult thing to articulate as it was more an amalgamation of factors. Staff appeared to be polite/aimed to please but at the same time were inconsistent-didn’t greet us when we returned fdespite walking straight past them & they’re not given training for if someone strays from the expected answers. We spent quite a lot of money to stay at this hotel compared to other places in the area plus booked tours & felt that we expected more from our stay. Would not return or recommend.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, beautiful property. Very unique. We will stay here again.
2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

sodsai, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Location, location, location! But...
I would still stay here again, but there are some things I would have liked to have known first to manage my expectations. The location is AMAZING - can't be beat. You are on the main street in Luang Prabang and can truly walk to everything in town (night market, best restaurants, sights, etc.). The monks walk directly past the hotel every morning for their food offerings. The hotel itself is a small hotel, a historic property, and is comprised of two buildings across the street from each other. Rooms are on both sides. As a historic property, the rooms are all different, a little dark, and a little noisy. All of these were acceptable to me based on the fact that it is an old converted historic building and that was a reason for choosing it to begin with. The biggest problem for us, though, was the bathroom. The water temperature shifts from really hot to cool and back, making showering tricky. It seems like as a signature property of Sofitel's boutique MGallery line, this shouldn't happen. The hotel offers bikes (which are fun to use) and you have access to the Sofitel property spa and pool (which we did not use). We loved being in the center of everything, and the service was fantastic - easy and user friendly. We also enjoyed the breakfast in the lounge which opens right on to the street to watch the world go by. If I were to visit Luang Prabang again, I would still choose to stay here, but I would specifically ask for a room on an upper floor.
David, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was in the historic part of town, near to the Main Street / riverside restaurants and art/craft shopping. We loved the location and also the serenity of the area. 3 Nagas staff were also very friendly and helpful. We had used the gym & spa facilities if the sister hotel (Sofitel), and that made the facilities at 3 Nagas complete with all the conveniences in the historic town. If I returned to Luang Prabang for another visit, I would definitely stay at 3 Nagas.
AAY, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

The staff was excellent. The room was clean. The floor was squeaky. The street noise was noticeable.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s very nice staffs and also best location to stay for relaxing
tara, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Relaxing visit to Luang Prabang
Staff was incredibly helpful. Room was cleaned every time I left. Welcome ice cream and drink on arrival and cookies on departure. Great location. Easy to walk to all sights in Luang Prabang. Enjoyed use of pool at sister hotel.
Abbe, 3-night trip
Verified Hotels.com guest review

6/10 Good

Unpleasant stay
I spent a night at this hotel which I have ask to change the room since the first is quite noisy from the guest above me. The foot step is quite loud. So they did change us the room, but in the morning there is a maintenance next to our room which wake us up since 8 am we manage to sleep but could not. The hammer sound and drill was very annoyed also the chit chat shouting sound of the workers, I did tell the staff at the hotel to warn them but noting happen. I am very unpleased about this we are here for relax and vacation but this is we get.
1-night romance trip
Verified Hotels.com guest review