Located near Yarmouth Ferry Terminal, Best Western Mermaid Yarmouth offers a warm welcome with continental breakfast, a garden to unwind, and laundry facilities for your convenience. Connect to in-room WiFi or dive into the seasonal pool surrounded by sun loungers. The helpful staff has left a lasting impression on previous guests.
South West Mermaid Inn puts you a short five-minute drive from Yarmouth Ferry Terminal. For a workout, you can visit the fitness centre, or go for a morning swim at the seasonal outdoor pool. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
45 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
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Children
Up to 17 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Babysitting*
DONE
Pets
Pets allowed (2 total, up to 36 kg per pet)
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
DONE
Other information
Designated smoking areas
No alcohol served on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Shared microwave
Room service
Travelling with children
Children stay for free (see details)
Bowling alley
Babysitting (surcharge)
What to do
Bowling alley
Working away
24-hour business centre
Computer station
Services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Pool loungers
Facilities
Built in 1972
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
Golf driving range on-site
Seasonal outdoor pool
Outdoor furniture
Accessibility
Lift
Room amenities
Be entertained
42-inch plasma TV
Digital TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Renovations and closures
The property is closed between 22 December and 7 January.
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Pool, spa, & gym (if applicable)
The seasonal pool is open from July to September
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts debit cards. Cash is not accepted.
Property Registration Number RYA-2023-24-03311119315375654-545
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
South West Mermaid Inn Hotel
Best Western Mermaid Yarmouth
South West Mermaid Inn Yarmouth
South West Mermaid Inn Hotel Yarmouth
Frequently asked questions
Is South West Mermaid Inn currently open?
The property is closed between 22 December and 7 January.
Is there a pool at South West Mermaid Inn?
Yes, there's a seasonal outdoor pool.
Are pets allowed at South West Mermaid Inn?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. A pet fee will be charged. Service animals are exempt from fees.
What are the check-in and check-out times at South West Mermaid Inn?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at South West Mermaid Inn and nearby?
On-site recreation at South West Mermaid Inn includes bowling. Enjoy amenities such as a seasonal outdoor pool, a fitness centre and a garden.
What's the area around South West Mermaid Inn like?
South West Mermaid Inn is a short 18-minute walk from Yarmouth Ferry Terminal and 14 minutes' walk from Yarmouth Mall.
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South West Mermaid Inn Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Breakfast
Room
Location
Ferry
Bed
Water
Refrigerator
Hospital
Shower
What guests liked
Breakfast was a pleasant surprise with excellent service, nice choices, and made-to-order options. (33 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
3 Aug 2025
Good motel
John
John, 1-night trip
8/10 Good
2 Aug 2025
Easy to find location, clean!
Marlin
Marlin, 2-night trip
10/10 Excellent
25 Jul 2025
Nice hotel good for a short stay. Staff were welcoming and helpful.
sanjay
sanjay, 1-night trip
10/10 Excellent
14 Jun 2025
The place was easily accessible to everything; the room was very clean and well kept; the breakfast offers were delicious
Christina
Christina, 1-night trip
8/10 Good
29 Jul 2025
This is a nice little motel. It is reasonable, clean and the staff are great, especially, Mike, who cooks great bacon and eggs! The pool is clean and the place is quiet. We stayed for three nights while we toured the area, and would highly recommend a stay at the Mermaid Inn.
Pat
Pat, 3-night trip
8/10 Good
16 Jul 2025
The property was quiet and comfortable, well within walking distance of amenities and services in the area.
Paul
Paul, 1-night trip
6/10 Okay
25 Jul 2025
The breakfast was pretty good. For the price, the Motel was mostly worth it?
Paul
Paul, 1-night trip
10/10 Excellent
12 Jul 2025
The breakfast was excellent , they actually asked what you wanted and made it for you
Clifton
Clifton, 2-night trip
8/10 Good
22 Jun 2025
Staff were very friendly.
Stephen
Stephen, 1-night trip
8/10 Good
11 Jul 2025
We stayed just one night It was raining but we were confortable and it was clean
Dan
Dan, 1-night trip
8/10 Good
3 Aug 2025
Although the room had a few outdated amenities it was clean & comfortable. The bed was very comfortable. They gave a choice of hot breakfast items which was nice considering it was supposed to be a continental breakfast.
Christina
Christina, 1-night trip
10/10 Excellent
4 Aug 2025
Excellent! No complaints
Krista
Krista, 3-night trip
10/10 Excellent
4 Aug 2025
Comfortable and fit my needs
Susan
Susan, 2-night trip
10/10 Excellent
28 Jul 2025
Nice
George
George, 1-night trip
8/10 Good
25 Jun 2025
Clean budget motel convenient to the Ferry terminal. Our room had a nicely stocked kitchenette (although we did not use it). Good low cost stay.
Donald
Donald, 1-night trip
8/10 Good
19 Jun 2025
Staff onsite was friendly and helpful .
Stuart
Stuart, 1-night trip
10/10 Excellent
20 Jul 2025
The mermaid overbook so got us a room at the comfort inn, we didn’t have to worry about a thing they looked after every detail. Amazing
Tracey
Tracey, 1-night trip
10/10 Excellent
16 Jun 2025
Staff was extremely helpful.
Mary
Mary, 1-night trip
10/10 Excellent
26 Jul 2025
Awesome
Jake
Jake, 4-night trip
8/10 Good
3 Aug 2025
This is a great place other than hearing upstairs movement and water use. Alright once you fell asleep
Yvonne
Yvonne, 1-night trip
10/10 Excellent
4 Aug 2025
The Mermaide staff was kind and helpful. Love your idea of making simple breakfasts, made to order. Thank you! The doe and her fawns, wildlife on the side yard was enjoyable this morning. Nice large rooms, comfy beds, clean. Easy access to The CAT Ferry! We will be back.
Debbie
Debbie, 2-night trip
10/10 Excellent
14 Jun 2025
Verry clean and comfortable
Robert
Robert, 2-night trip
8/10 Good
20 Jul 2025
Although not modern, the room was clean and well maintained.
Be aware that we had to deal with a flight of stairs to get to our room and with our disabilities this was an annoyance but we enjoyed our stay and would go back again if we could get a main level room.
Brian
Brian, 1-night trip
6/10 Okay
2 Jul 2025
The price was right. The bed was good. Those two things mattered the most to me and were satisfactory.