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All properties in Chester, England, United Kingdom
1 room, 2 adults

The Mill Hotel & Spa

3-star3 stars
Milton Street, Chester, England, CH1 3NF, United Kingdom

Romantic hotel with spa, near Chester City Walls
  • Free full breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Stayed at the Mill a couple of times. Staff are friendly, rooms are well presented. Food…Oct 15, 2020
  • Clean, comfortable and relaxing stay with friendly helpful staff. Oct 15, 2020

The Mill Hotel & Spa

from £61
  • Classic Double Room, 1 Double Bed
  • Classic Single Room, 1 Single Bed
  • Business Double Room, 1 King Bed
  • Club Double Room, 1 King Bed
  • Deluxe Double Room, Canal View
  • Classic Twin Room, 2 Single Beds

What’s around The Mill Hotel & Spa

Landmarks

  • Chester Racecourse - 18-minute walk
  • Chester City Walls - 9-minute walk
  • Chester Cathedral - 10-minute walk
  • University of Chester - 16-minute walk
  • Grosvenor Park - 8-minute walk
  • Eastgate Clock - 8-minute walk
  • Chester Town Hall - 9-minute walk
  • The Rows of Chester - 10-minute walk

Getting around

  • Liverpool (LPL-John Lennon) 47-min drive
  • Manchester (MAN) 47-min drive
  • Chester Station 6-min walk
  • Bache Station 29-min walk
  • Bromborough Station 18-min drive

At a glance

Key facts

Hotel size

  • This hotel has 132 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-6 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self-parking* on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Lift
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Dining

The Canal Barge – This restaurant serves lunch and dinner.

The Mill Hotel & Spa’s small print

Also known as

  • Mill Hotel Chester
  • Mill Hotel
  • Mill Chester
  • Mill Hotel Spa
  • The Mill Hotel & Spa Hotel
  • The Mill Hotel & Spa Chester
  • The Mill Hotel & Spa Hotel Chester
  • The Mill Hotel & Spa Hotel Chester

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self-parking costs GBP 7.50 per day

Rollaway beds are available for GBP 15.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Mill Hotel & Spa

  • Does The Mill Hotel & Spa offer free cancellation for a full refund?
    Yes, The Mill Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Mill Hotel & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Mill Hotel & Spa?
    Yes. Self-parking costs GBP 7.50 per day.
  • Is there a pool at The Mill Hotel & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at The Mill Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Mill Hotel & Spa?
    You can check in from 3:00 PM to 6 AM. Check-out time is 11 AM.
  • Are there restaurants at or near The Mill Hotel & Spa?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Old Harkers Arms (3-min walk), Koconut Grove (4-min walk) and Gate of India (4-min walk).

Recent reviews

Fabulous 8.6 From 1,236 reviews

Very good 8.0
Nice clean hotel and well situated for getting to the town centre with secure parking. Just a couple of niggles. The pillows were not very comfortable one was very lumpy and also the radiator in room was not on/working so the room was quite cold in the morning. We used the electric heater provided but this did not really heat the room very well. Breakfast was a little disorganised we only wanted continental and provided our written order and arrived at the booked time as requested but items still didn’t arrive at the table and we had to ask a couple of times for our drinks and the rest of our order. We did not appear to be the only table having issues and the waitress did not know the table numbers although it would of helped her if these were visible and not just a tiny piece of laminated paper on the table.
Diane, gb1 night family trip
Very good 8.0
Nice hotel near centre of Chester clean comfortable nice breakfast had 2 days there would stay again.
Andrew, gb2 night trip
Fair 4.0
Uncomfortable!
Very poorly maintained room, room itself small and uncomfortable with low ceiling and cramped feel to it. Staff were very pleasant and courteous tho.
Andrew, gb2 night trip
Good 6.0
A bit disappointed
Nice hotel with good parking at a price. Good restaurant and bar with reasonable prices. The double room was a bit small but comfortable. We were disappointed that the bed and bathroom were not cleaned during our stay, the heating and phone were also broken. We paid extra to be able to use the spa but found out the steam room jacuzzi and sauna were out of action. Lastly it was bad that hotel residents are not allowed to use the showers and changing rooms but gym members could. Overall a bit disappointed
Paul, gb2 night trip
Very good 8.0
Rooms
Quick check in great location , but the room could have been a lot cleaner , cobwebs hanging from ceiling , only 1 disposable cup each for tea and coffee
Paul, gb2 night trip
Exceptional 10.0
Mill view hotel
Everything was perfect
Mark, gb2 night trip
Very good 8.0
Weekend stay for family
Excellent location for Chester centre and on the canal. Parking £7.50 per day not bad but the extra charge of £5 per hour if you need longer on checkout is a bit over the top. We were supplied with a baby travel cot as requested however it had no mattress. Spoke to reception and they said that is how they come. We had to stuff towels into a cot sheet to make it comfortable for the baby. The following day we saw a baby mattress outside a room being cleaned so asked the cleaner for one and literally less than 5 minutes later a clean mattress arrived. One of our party requested a dairy free breakfast which on the first morning came without an egg. When we asked the waitress why she said they cooked the fried eggs in butter (never have I heard of this before). The following morning the same dairy free breakfast appeared with a fried egg and we questioned the waiter about this explaining the previous mornings comments and he assured us the eggs were cooked in olive oil. apart from these 2 problems we had a lovely stay, I found the beds really comfy (however I do like a hard mattress). Covid restrictions were in place although some of the guests chose to ignore them.
Jane, gb2 night family trip
Exceptional 10.0
Good place to stay
Enjoyable stay, found the hotel to be in a good location to make the most of the city. Friendly staff, nothing to much trouble, breakfast was plentiful and tasty, was to sure about chips for breakfast, but a twist on the normal. Nice bar area with a view of the canal. Already thinking of returning in the near future. Parking was good, but has a small fee per day. Many thanks to the mill, ideal place to stay for a break in chester.
Robert, gb2 night trip
Exceptional 10.0
Good hotel
Great hotel, great staff and great measures in place for COVID19 felt safe at all times. Disappointing couldn’t get booked into spa but understandable under the circumstances. Would definitely recommend this hotel to any one looking for a stay in Chester close to the centre
Susan, gb3 night trip
Exceptional 10.0
Excellent & Safe
Excellent hotel all staff were efficient polite & the covid 19 restrictions were managed to make our stay safe
louise, gb2 night family trip

The Mill Hotel & Spa

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