Croydon University Hospital - 18 min walk - 1.5 km
Crystal Palace Park - 6 min drive - 4.3 km
Clapham Common - 12 min drive - 9.2 km
Buckingham Palace - 22 min drive - 14.7 km
Getting around
Gatwick Airport (LGW) - 56 min drive
Farnborough (FAB) - 56 min drive
Heathrow Airport (LHR) - 74 min drive
London (LCY-London City) - 76 min drive
Croydon Thornton Heath Station - 3 min walk
Selhurst Station - 18 min walk
Croydon Norbury Station - 29 min walk
Restaurants
Railway Telegraph - 2 min walk
Prince George - 11 min walk
Spicy Indian - 3 min walk
Pawsons Arms - 11 min walk
Jerk Chicken Cuisine - 9 min walk
About this property
Crystal Lodge Hotel
At Crystal Lodge Hotel, you'll be within a 15-minute drive of Clapham Common. You'll have free perks such as WiFi and self-parking. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff.
Languages
Arabic, English, French, Hungarian, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site valet parking (GBP 10 per night)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Room amenities
Be entertained
LED television
Home comfort
Ceiling fan
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
Freshen up
Shower/bath combination
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Food and drink
Fridge (on request)
Microwave (on request)
Shared kitchen access
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Cots/infant beds are available for GBP 20.0 per stay
Parking
Valet parking costs GBP 10 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath
Frequently asked questions
Does Crystal Lodge Hotel offer free cancellation for a full refund?
Yes, Crystal Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Lodge Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Lodge Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Crystal Lodge Hotel?
Check-in start time: 1 PM; check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Crystal Lodge Hotel and nearby?
Crystal Lodge Hotel has a garden.
What's the area around Crystal Lodge Hotel like?
Crystal Lodge Hotel is in Bensham Manor, a short 3-minute walk from Croydon Thornton Heath Station.
Crystal Lodge Hotel Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.8/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
5.2/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 Oct 2024
Goid value
The gentleman at xheck in was very nice and so helpful
Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs
Good value would stay again
Melvin
Melvin, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
Ashlie
Ashlie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Sept 2024
Excellent 👍
Eliana
Eliana, 1-night family trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
Thank you Walid
We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting>
However Walid made up for the lodges short comings with his warm welcome
tracey
tracey, 1-night trip
Verified Hotels.com guest review
6/10 Good
18 Aug 2024
Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
18 Aug 2024
Awful
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Marcia
Marcia, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
30 Jul 2024
Jerome
Jerome, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Jul 2024
Very reasonably priced rooms.
Very clean all the staff as well as cleaners.
Basic but everything you need
Imogen
Imogen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jun 2024
The receptionist have great manners
zahraa
zahraa, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Nice and friendly staff.
Our family room was all new beds so I could sleep well.
I just feel bad for another customer.
My children were so happy stay here so running around and making noise.
Nozomi
Nozomi, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people.
However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Awelewa Doris
Awelewa Doris, 8-night trip
Verified Ebookers guest review
8/10 Very good
25 May 2024
Shayan
Shayan, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 Apr 2024
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Tony
Tony, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
Beata
Beata, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 Mar 2024
Ok
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Feb 2024
Giulia
Giulia, 1-night trip
Verified Hotels.com guest review
2/10 Poor
24 Feb 2024
Ben Harvey
Ben Harvey, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Feb 2024
Crystal Lodge Hotel
Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
Miss A
Miss A, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2024
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
4/10 Fair
5 Feb 2024
Nicola
Nicola, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Feb 2024
Kreshnik
Kreshnik, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Jan 2024
Dushane
Dushane, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 Jan 2024
J
J, 1-night romance trip
Verified Expedia guest review
2/10 Poor
8 Dec 2023
Kawa
Verified Expedia guest review
2/10 Poor
22 Nov 2023
Diappointed.
Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.