Crystal Lodge Hotel

2.0 star property
Bensham Manor hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Lodge Hotel

Interior
In-room safe, iron/ironing board, cots/infant beds, free WiFi
Reception
Fridge, microwave, coffee/tea maker
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Laundry facilities
  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Valet parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £56
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Quadruple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Twin Room, Accessible, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe
  • 8 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Triple Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe
  • 11 sq m
  • Sleeps 3
  • 3 Single Beds

Single Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room, Private Bathroom

Highlights

LED TV
Ceiling fan
Private bathroom
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room, Shared Bathroom

Highlights

LED TV
Ceiling fan
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
Daily housekeeping
Wardrobe
  • 7 sq m
  • Sleeps 3
  • 1 Double Bed

Family Quadruple Room, 2 Bedrooms, Private Bathroom

Highlights

LED TV
Separate bedroom
Ceiling fan
Private bathroom
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
  • 10 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, Private Bathroom

Highlights

Patio
LED TV
Ceiling fan
Private bathroom
Shower/bath combination
Shared/communal kitchen
Coffee/tea maker
In-room safe
  • 9 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH

What's nearby

  • Selhurst Park Stadium - 17 min walk - 1.5 km
  • Croydon University Hospital - 18 min walk - 1.5 km
  • Crystal Palace Park - 6 min drive - 4.3 km
  • Clapham Common - 12 min drive - 9.2 km
  • Buckingham Palace - 22 min drive - 14.7 km

Getting around

  • Gatwick Airport (LGW) - 56 min drive
  • Farnborough (FAB) - 56 min drive
  • Heathrow Airport (LHR) - 74 min drive
  • London (LCY-London City) - 76 min drive
  • Croydon Thornton Heath Station - 3 min walk
  • Selhurst Station - 18 min walk
  • Croydon Norbury Station - 29 min walk

Restaurants

  • ‪Railway Telegraph - ‬2 min walk
  • ‪Prince George - ‬11 min walk
  • ‪Spicy Indian - ‬3 min walk
  • ‪Pawsons Arms - ‬11 min walk
  • ‪Jerk Chicken Cuisine - ‬9 min walk

About this property

Crystal Lodge Hotel

At Crystal Lodge Hotel, you'll be within a 15-minute drive of Clapham Common. You'll have free perks such as WiFi and self-parking. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French, Hungarian, Spanish

At a glance

Hotel size

  • 14 rooms

Arriving/Leaving

  • Check-in start time: 1 PM; check-in end time: 1:00 AM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (GBP 10 per night)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Be entertained

  • LED television

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge (on request)
  • Microwave (on request)
  • Shared kitchen access

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Cots/infant beds are available for GBP 20.0 per stay

Parking

  • Valet parking costs GBP 10 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

Frequently asked questions

Does Crystal Lodge Hotel offer free cancellation for a full refund?
Yes, Crystal Lodge Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crystal Lodge Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crystal Lodge Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Crystal Lodge Hotel?
Check-in start time: 1 PM; check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Crystal Lodge Hotel and nearby?
Crystal Lodge Hotel has a garden.
What's the area around Crystal Lodge Hotel like?
Crystal Lodge Hotel is in Bensham Manor, a short 3-minute walk from Croydon Thornton Heath Station.

Crystal Lodge Hotel Reviews

Reviews

5.6

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Goid value
The gentleman at xheck in was very nice and so helpful Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs Good value would stay again
Melvin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ashlie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent 👍
Eliana, 1-night family trip
Verified Expedia guest review

6/10 Good

Thank you Walid
We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting> However Walid made up for the lodges short comings with his warm welcome
tracey, 1-night trip
Verified Hotels.com guest review

6/10 Good

Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Awful
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Marcia, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Jerome, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very reasonably priced rooms. Very clean all the staff as well as cleaners. Basic but everything you need
Imogen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The receptionist have great manners
zahraa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and friendly staff. Our family room was all new beds so I could sleep well. I just feel bad for another customer. My children were so happy stay here so running around and making noise.
Nozomi, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Awelewa Doris, 8-night trip
Verified Ebookers guest review

8/10 Very good

Shayan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Tony, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beata, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Giulia, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ben Harvey, 1-night trip
Verified Expedia guest review

8/10 Very good

Crystal Lodge Hotel
Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
Miss A, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ernest, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nicola, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kreshnik, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dushane, 1-night trip
Verified Hotels.com guest review

2/10 Poor

J, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

2/10 Poor

Diappointed.
Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.
Amechi, 6-night family trip
Verified Hotels.com guest review

General property information

Parking
Free
Reasons to Book
Comfortable Beds & Nice Bathroom
Check-In Time
1:00 PM
Check-Out Time
11:00 AM