We stayed at Mercure Vienna First 8 years ago and chose it for the same reasons again, and we were NOT DISAPPOINTED. We chose the breakfast included and everyday the staff was friendly, at the breakfast buffet, the front hotel staff, and house keeping. We appreciated their conversations about our day, and the hotel is in a great location to shops, restaurants, transportation and easily walkable to all that Vienna has to offer. We love this hotel and if we return to Vienna we will certainly stay here again.