Staff were welcoming, but the room was tired. Poorly hung old curtains, thin mattress and pillows. Bed was not comfortable. Wallpaper coming off the wall and water stains on the ceiling. Bathroom was renovated, but the room was not. White towels were old, thin and greyish in colour.
Went to breakfast. No tables were set. Had to ask a number of times for plates and mild for the cereal. Many of the breakfast choices, e.g., scrambled egg had run-out and nobody was replenishing them. Staff seemed to be stressed and not providing good service.
Evening entertainer (Scottish singer) in the ballroom was excellent.