2/10 Poor
13 Dec 2024
Unprofessional hotel🙅
I was there on a business trip I do not appreciate y'all security guard being more than what he's supposed to be playing RoboCop I see that's why he can't be a real cop he would never make the team because he's unprofessional I don't even want to come back to this place for business because of your security guard when I brought this to the front desk attention the manager did apologize for it but what I was afraid of was what I would have done to him if he kept walking behind me and the door that I got out of my car and then announced he was he like to got shot in his f****** face but I kept my composure because I'm here on a business trip I have no understanding why he was arrested me the minute I got out of my car asking me where do I stay and do I belong on this property he's seems very racist and aggressive and he thought it was funny as well as your staff the one in the blue shirt with the dreads on very iffy on coming back very more than likely I probably won't but I believe in second chances everybody deserves one even his sorry behind health security guard but what he will not do he's threaten me that I will get up out of the place after I use my USD credit as a loyal gold member I was not pleased with my stay he threatened that he was going to get me put out for nothing and a lady at the front desk did Apologize like I said once again the manager need to do something about this he will run money off with that security guard last time customers are always right in TX
Darrick
Darrick, 1-night business trip
Verified Hotels.com guest review