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All properties in London, England, United Kingdom
1 room, 2 adults

Good Hotel London

4-star4 stars
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA, United Kingdom

4-star hotel with restaurant, near Excel Exhibition Centre
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Terrible customer service, wouldn’t give me a refund even though We couldn’t attend due…Jun 4, 2020
  • The staff were wonderful, very happy to help and nothing was too much trouble. Rooms are…Mar 18, 2020

Good Hotel London

from £74
  • Deluxe Double Room, 1 King Bed, Non Smoking, River View
  • Standard Double or Twin Room
  • Room, 1 Double or 2 Twin Beds, River View
  • Premium Room, River View

What’s around Good Hotel London


  • In Docklands
  • Excel Exhibition Centre - 15-min walk
  • O2 Arena - 39-min walk
  • One Canada Square - 39-min walk
  • London Stadium - 3.8 mi / 6.2 km
  • Westfield Stratford City - 4.2 mi / 6.7 km
  • Cutty Sark - 4.6 mi / 7.4 km
  • Tower of London - 4.7 mi / 7.5 km

Getting around

  • London (LCY-London City) 10-min drive
  • London (LHR-Heathrow) 78-min drive
  • London (LGW-Gatwick) 67-min drive
  • London West Ham Station 5-min drive
  • London Limehouse Station 7-min drive
  • Stratford Station 8-min drive
  • Royal Victoria Station 4-min walk
  • Custom House for ExCel Station 8-min walk
  • West Silvertown Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3 PM-4:00 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
Working away
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Year Built – 2015
  • Lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Good Hotel London’s small print

Also known as

  • Good Hotel London Hotel
  • Good Hotel London Hotel
  • Good Hotel London London
  • Good Hotel London Hotel London
  • Good Hotel London London
  • Good Hotel London Hotel London


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for GBP 25.0 per night

To-go breakfast is offered for an extra charge of GBP 14.50 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Good Hotel London

  • Does Good Hotel London offer free cancellation for a full refund?
    Yes, Good Hotel London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Good Hotel London currently open?
    This property is closed from 21 July 2020 to 23 August 2020 (dates subject to change).
  • Is parking offered at Good Hotel London?
    Sorry, there's no parking at Good Hotel London.
  • Are pets allowed at Good Hotel London?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Good Hotel London?
    You can check in from 3 PM to 4:00 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Good Hotel London?
    Yes, there's an on-site restaurant that serves international cuisine. Nearby restaurants include Cafe Bonnane (1-min walk), Caffe Fratelli (3-min walk) and Fatboy's Diner (1.4 mi).
  • What is there to do near Good Hotel London?
    Recommended spots to visit include Excel Exhibition Centre (0.8 mi) and O2 Arena (2 mi), along with One Canada Square (2 mi) and London Stadium (3.8 mi).

Recent reviews

Very good 8.2 From 838 reviews

Fair 4.0
Extremely poor in looks and service
Really disappointed with the hotel. Claim to give you a good nights sleep but we got nothing of that sort. Rooms were so cramped and small, hardly any room to walk. Bathrooms were disgusting and cramped, Liturally squeezing between the bathroom door and shower. Extremely poorly laid out. Floor was extremely sticky and sink was too small. Called receptionist via intercom however was not answered despite waiting more than 5 mins. Staff were not attentive in any way. Does not deserve to be a 4 star in anyway.
gb1 night family trip
Very good 8.0
Good indeed.
First time stay here and in the Docklands in general. An intriguing concept hotel most of it very appealing and well worth the money. Very basic room with a comfortable bed although small had a certain charm.
andrew, gb2 night trip
Poor 2.0
Poor poor service
Really poor service with untrained team, I know this hotel is for charity, but train your team in customer service please.
sean, gb2 night business trip
Exceptional 10.0
Good Hotel amazing staff
The staff at this hotel were absolutely fantastic. I spend the majority of my life living in hotels and I can honestly say that I’ve not been anywhere where they have been as helpful as they were at the Good Hotel. I called early on the morning of my check in and requested an early check in absolutely no problem I called on my arrival to enquire about parking and was given a couple of options and recommendations, I needed an email to be printed don’t straight away, late check out again no problem and all done politely with a smile not a chore for them at all. The room was basic but comfortable shower was good and the price was fantastic. Only downside was no parking facilities and you have to pay to use nearby car parks at £20 for 24 hours other than that an amazing stay I will definitely be staying here again
mark, gb1 night trip
Exceptional 10.0
very nice hotel. Good value for money
Piotr, gb1 night trip
Very good 8.0
Student accommodation not suited to elderly couple
Cramped small room ,no tv ,small hard bed , only one pillow each, cramped very small toilet/shower
Michael, gb1 night trip
Exceptional 10.0
First of many stays here!
Amazing hotel with a lovely ethos behind it. The room was clean and had everything we needed with a very comfy bed and beautiful view of the water. Also loved the worry dolls, lovely touch! The staff were also very attentive and so welcoming and inviting! Will definitely be back!
Sophie, gb2 night trip with friends
Exceptional 10.0
Lovely stay
Lovely staff and hotel. Noisy neighbours but that wasn’t the hotels fault! Would definitely go back.
Veronique, gb1 night trip
Exceptional 10.0
Service was excellent as always
Tony, gb1 night trip
Exceptional 10.0
Really nice stay ,lovely breakfast really close to the skyliner so perfect fpr the 02.
melissa, gb1 night trip

Good Hotel London

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