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Grand Mercure Agra

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Sadar Bazar

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Agra

Lobby
Outdoor pool
Front of property
Minibar, in-room safe, desk, soundproofing
View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
Feel at home
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
The price is £79
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Superior Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LED TV
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
Free bottled water
  • Sleeps 3
  • 1 Double Bed

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The price is £78
includes taxes & fees
20 Nov - 21 Nov
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About the area

Map
Fatehabad Road, Agra, Uttar Pradesh, 282001

What's nearby

  • Sadar Bazar - 4 min drive
  • Kinari Bazar - 4 min drive
  • Agra Fort - 4 min drive
  • Itmad-ud-Daulah's Tomb - 6 min drive
  • Taj Mahal - 8 min drive

Getting around

  • Agra (AGR-Kheria) - 15 min drive
  • Indira Gandhi International Airport (DEL) - 110.8 miles/178.4 km
  • Agra Fort Station - 10 min drive
  • Bichpuri Station - 10 min drive
  • Agra Cantonment Station - 25 min walk
  • Airport pickup service

Restaurants

  • ‪Mandarin - ‬12 min walk
  • ‪Iai Aahar Fast Food Restaurant - ‬19 min walk
  • ‪Asian Shoes - ‬3 min drive
  • ‪Sajjan Sweet Bhandar - ‬3 min walk
  • ‪Farhan Tea Stall - ‬3 min walk

About this property

Grand Mercure Agra

Grand Mercure Agra is just 2.8 mi (4.6 km) from the airport and offers pick-up service (available 24 hours). You can visit the spa to indulge in massages, body scrubs or Ayurvedic treatments, and Lattice serves international cuisine. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club.

Languages

English, Hindi

At a glance

Hotel size

  • 166 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Lattice – This coffee shop specialises in international cuisine.
Sky Grill – This restaurant specialises in barbecue. Open daily.
Fizz – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Christmas Eve (24 December) gala dinner per adult: INR 3500
  • Christmas Eve (24 December) gala dinner per child: INR 2000 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: INR 6500
  • New Year's Eve (31 December) gala dinner per child: INR 3250 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 550 for adults and INR 300 for children
  • Airport shuttle service is offered for an extra charge of INR 13000 per vehicle. Maximum occupancy 04

Children & extra beds

  • Rollaway beds are available for INR 1500.0 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crystal Sarovar Premiere Agra Hotel
Crystal Sarovar Premiere Hotel
Crystal Sarovar Premiere Agra
Crystal Sarovar Premiere
Grand Mercure Agra Agra
Grand Mercure Agra Hotel
Grand Mercure Agra Hotel Agra
Crystal Sarovar Premiere Agra

Frequently asked questions

Does Grand Mercure Agra offer free cancellation for a full refund?
Yes, Grand Mercure Agra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Mercure Agra?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Mercure Agra?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Mercure Agra?
Yes, there's free self and valet parking. Free motorhome/bus/lorry parking and electric car charging are available.
Is an airport shuttle service offered by Grand Mercure Agra?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 13000 per vehicle.
What are the check-in and check-out times at Grand Mercure Agra?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11:30 AM. Express check-in is available.
What is there to do at Grand Mercure Agra and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Mercure Agra also has a health club and spa services, as well as an arcade and a garden.
Are there restaurants at or near Grand Mercure Agra?
Yes, Lattice offers international cuisine.
What's the area around Grand Mercure Agra like?
Grand Mercure Agra puts you in the heart of Agra. Popular attractions include Taj Mahal, which is 8 minutes away by car.

Grand Mercure Agra Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Our Stay at the Grand Mercure Agra
The sink plug was stuck and though a mechanic came into the room and pulled it out, he never came back to fix it, despite the fact that we called several times. The television set came on every time we entered the room, and we had to wait fifteen minutes or so for it to go off, since the remote didn't work. This, too, was never repaired, despite our requests. The bed was very comfortable.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel!!
We have stayed at many hotels but the Grand Mercure may have been the best hotel experience we’ve ever had from the staff to the cleanliness of the hotel. The entire staff were extremely friendly and were willing to assist in any way they could. One of the staff member that stood out to us was Rajneesh, thank you for your assistance. We really loved this hotel and would definitely come back to stay here again. If I was able to rate the hotel higher I would.
Safraz, 2-night trip
Verified Hotels.com guest review

6/10 Good

sanjeeb, 1-night trip
Verified Expedia guest review

8/10 Very good

The food could be better. I see that majority of the visitors are non Indians but they need to taste the authentic Indian food. I would not expect to eat a semi authentic altered Moghulai food in Agra with poor taste.
VIVEKANAND, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The complete team is very friendly. Worth the money. Nothing to dislike.
Apurwa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Pi-Yu, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel
Very nice hotel with lovely staff and nice facilities. I was very happy to stay here and would recommend it.
Robyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Srinivas, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent overall.
Lakshman, 1-night trip
Verified Expedia guest review

2/10 Poor

Shobhana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Trip!
Great stay in Agra! Nice and clean rooms. The beds were comfortable, with a view of the Taj Mahal from the room. I enjoyed dinner on the rooftop and the breakfast was also good!
Raven, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

.
Angelo, 1-night trip
Verified Expedia guest review

4/10 Fair

The view of the Taj Mahal from the ‘Taj facing’ room is completely falsely advertised. Whilst it does face the Taj Mahal, it’s so much further away than in the picture, which is definitely photoshopped. Had I known this, I would absolutely not have paid the additional cost for this room. I was asked in passing by a male member of staff for my room number for no apparent reason, something that made me feel uncomfortable as a lone female traveller - I thought this was unecessary and inappropriate as there was no clear justification. My peephole was also installed incorrectly so that there was a gap and one was able to look in from the outside. This made me feel even more unsafe. There is a bizarre atmosphere in the lobby - loads of people waiting around and the staff at the front desk always seem to be busy but without actually seeing to anyone. They blast the same 3 songs on repeat and much too loudly. I would not recommend booking trips and services through the hotel travel agent, they will constantly try to upsell you and it’s a total ripoff. The hotel bars and restaurants are advertised differently but all share the exact same menu.
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Siamak, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sushila, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice and clean
Salim, 1-night family trip
Verified Expedia guest review

4/10 Fair

It was cold and damp in the room. The property was not anywhere near as nice as it seemed on the website. We could not use heat in the room, and we had to use A/C just to try to fight the wetness in the room, so we were freezing and woke up with a cough. The "Taj Mahal view" is non-existent as it is too foggy at this time of year, but they do not tell you that when they up-sell the deluxe room. I would have rather stayed at a Marriott or Hilton for the same price and regret that we didn't. I hate to leave a negative review, but that is our experience, and I would not recommend this place. The rooftop bar/restaurant, however, was fine, and the staff up there was good. They gave me some bad red wine that had turned to vinegar basically, but they opened a new bottle when we pointed it out. Food was good.
Verified Expedia guest review

2/10 Poor

Waste hotel
Linu, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Robyn, 2-night trip
Verified Expedia guest review

6/10 Good

This hotel advertise as 5* but it's not a 5* hotel. They don't provide welcome drink which was mentioned in the booking. When asked they said they forgot. Room was ok.spacious but toilet needs to be cleaned properly. The staff were very good and polite. Food was not great. They need to improve the quality and standard of the food. Be careful before booking a cab thru the hotel travel desk. I had booked an Innova from Agra to Delhi. I had to wait more than an hour and at last they sent me some other car. When asked they said Innova is not available. I need to wait some more time. I was waiting in the lobby for 1 hr and the travel desk didn't update the status. Overall it was ok but I will not consider staying in the hotel again.
Dilip, 1-night family trip
Verified Expedia guest review

8/10 Very good

Unfortunately- we started off with a broken-down bathroom. Smelly, extremely humid with mold smell. Although the room was spacious and bed comfortable. The room itself was very unwelcoming. We, thankfully, without much to do, were moved to a higher floor and what a difference did that make. The room smelled better and felt better. The reception and restaurant are amazing. Bathrooms are comfortable. The pool bar area looked amazing (unfortunately the bar at the top was not being used for obvious reasons). Take note that the area has a lot of construction going on. It is close to the Taj Mahal though and with some food options at walking distance.
Arleni, 2-night romance trip
Verified Expedia guest review

6/10 Good

It is a 3 star hotel
We booked one room with twin bed and another with triple bed. We got very bad and V shaped extra bed for triple bed room. Cant sleep on it. No bath mat, no extra towel for triple bed and need to request each and everything for other ameneties.
Mohamed Imran, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good stay at this hotel, but I don't know that the swimming pool is available, and the help disk not told me about it, good breakfast
AMMAR, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Shilpa, 2-night family trip
Verified Hotels.com guest review