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City Courtyard Apartments & Penthouse

Upmarket apartment within easy reach of Tower of London

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When you stay at City Courtyard Apartments & Penthouse, you'll be a short five-minute drive from Tower of London and Tower Bridge. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Shadwell DLR Station is 6 minutes and Whitechapel Underground Station is 9 minutes.

Popular amenities

  • Kitchen
  • Laundry facilities
  • Parking available
  • Free Wi-Fi
  • Lounge area
  • Separate bedrooms

Room options

Showing 3 of 3 rooms
Room

Premier Apartment, 2 Bedrooms, Accessible, City View

  • City view
  • 74 sq m
  • Sleeps 6
  • 2 King Beds
Balcony

Luxury Penthouse, 2 Bedrooms, Terrace, City View

  • City view
  • 139 sq m
  • Sleeps 6
  • 2 King Beds
Balcony

Premier Apartment, 3 Bedrooms, Accessible, Patio

  • Garden view
  • 93 sq m
  • Sleeps 9
  • 3 King Beds

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About the area

Map
253 Commercial Road, Cheltenham House, London, England, E1 2BT

What's nearby

  • Financial District - 13 min walk - 1.2 km
  • Brick Lane - 14 min walk - 1.2 km
  • River Thames - 14 min walk - 1.2 km
  • Tower of London - 19 min walk - 1.6 km
  • Liverpool Street - 5 min drive - 2.7 km

Getting around

  • London (LCY-London City) - 12 min drive
  • London (STN-Stansted) - 55 min drive
  • Heathrow Airport (LHR) - 70 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • London (LTN-Luton) - 85 min drive
  • Shadwell Station - 6 min walk
  • Wapping Station - 16 min walk
  • Limehouse Station - 16 min walk
  • Shadwell DLR Station - 6 min walk
  • Whitechapel Underground Station - 9 min walk
  • Whitechapel Overground Station - 9 min walk

Restaurants

  • ‪The George Tavern - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Wimpy - ‬2 min walk
  • ‪Querky Cafe - ‬5 min walk
  • ‪Dilpasand Restaurant - ‬5 min walk

About this property

City Courtyard Apartments & Penthouse

  • When you stay at City Courtyard Apartments & Penthouse, you'll be a short five-minute drive from Tower of London and Tower Bridge. A terrace and a garden are other highlights, and apartments offer conveniences such as kitchens and washers/dryers. The property is only a short walk to public transportation: Shadwell DLR Station is 6 minutes and Whitechapel Underground Station is 9 minutes.

At a glance

Property size

    • 6 apartments
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (GBP 10.00 per day)

Other information

    • Smoke-free property

Have a question?

Get instant answers with AI powered search of property information and reviews.

City Courtyard Apartments & Penthouse Reviews

5.6

5.4

Cleanliness

5.8

Location

6.6

Staff & service

5.4

Property conditions & facilities
Verified review

2/10 Poor

A terrible experience. Advertised as a “ 5 star apartment “ .... filthy with broken beds , broken cupboards , no kitchen equipment , boiler broken so no hot water or heating , and a health hazard with a hole in the ceiling light with water dripping through on to your head in the toilet. Had to leave after 1 terrible night.
Verified review

4/10 Fair

Extensive damage to beds, wardrobes, D
Verified review

2/10 Poor

dont book this place

Disgusting. No communication.
Verified review

2/10 Poor

Worst Place Ever

This place was absolutely horrible everything was broken the beds the chairs there was no cups or plates there was nothing in this apartment seems as if it’s never been cleaned the manager will take your deposit and not give it back to you whatsoever DONT BOOK
Verified review

2/10 Poor

Worst hotel ever just look at the reviews they do nothing about it
Verified review

2/10 Poor

Everything was damaged in this property & the we had no toilets to use
Verified review

2/10 Poor

Absolutely disgusting property DO NOT RENT!! This and all their other apartments should not be listed on Expedia and have definitely not been through any form of process regarding the Covid - 19 cleaning guidelines as the place is not fit to rent with; No hot water Dirty walls Dirty bed sheets with holes in Holes in the ceiling No door handles Broken tables Balcony doors that don’t lock As well as all this there was no toiletries what so ever and no handle on the bathroom door so it could not be closed without you being locked in which is a fire hazard They also ask for a large cash deposit so that they can accuse you of damage and pay back however much they see fit Pls AVOID this apartment needs to be condemned!!
Verified review

6/10 Good

Ok

Ok
Verified review

2/10 Poor

dirty and not worth it

Check in was at 3pm guy said to come 5pm so i said okay then around 5pm he called to said the property he was about to give me its not available and i will have to wait till 9pm now so i wait az i had no choice, when i went to the apartment the apartment was drity also door handles are still broken also toilet still broken from my previous booking whice was 2months ago
Verified review

2/10 Poor

0

Very dirty shower not working service zero
Verified review

2/10 Poor

The owner is very rude. We paid for a penthouse suite and got put in an ordinary room with no open windows so it was very hot. Once we entered the room there were dirty clothes in the washing machine, holes in the walls and the bathroom had no lock. The bed was broken and we had a bad night sleep, the Netflix and the wifi were both down and when we asked to move rooms we was refused and the owner put the phone down when we described our issues.
Verified review

4/10 Fair

Quite dirty and bathroom had hair everywhere the rooms floor was full of stains as well as the sofa
Verified review

6/10 Good

There was many holes in the walls and the glass table was cracked which was very dangerous. There was also food left on a plait under a bed from a past visitor. The cleanliness was very very bad.
Verified review

2/10 Poor

Do not stay at this apartment the place was Incredibly dirty ,the door handles for most of the doors were broken, we did not even have toilet paper in the bathroom no tea or coffees and very rude staff.Worst place I have ever stayed at.
Verified review

2/10 Poor

Avoid at all cost!!

Total catfish. Photos don’t show the fact that this is in a terrible area where it scary to walk down the street, drug paraphernalia laying in halls of apartment, and there was BLOOD on the sheets and headboards (which are cloth) of both beds. The carpet in the bedrooms is nasty and stained, and the rooms are barren compared to photos—there are no nightstands, and the washing machine was full of someone’s clothing left in it. The provided toiletries is body wash and hand soap left and used by former tenant—like bottles you buy at the dollar store. We left after finding blood on sheets after a few hours, and I had to argue with the manager who tried to blame me for state of e room because I checked in an hour early and they “didn’t have time to clean it”. Also, the towels were used and dirty. Photo below shows the “entrance”
Verified review

2/10 Poor

Did not even stay. Felt like we entered a war zone. Holes in the walls, marks all over the walls and the smell of drugs and cigarettes was overwhelming. Then we were told the heat isn't currently working and they had the gas stove top on to heat the room. Horrible. The owner was nice enough to refund the entire amount because he saw that we were not able to stay.
Verified review

2/10 Poor

We went to stay at this apartment and we bought 2 extra people not to sleep over just as guest for a bit. Then the owner came in told they either have to leave or we give them 50 pound extra. He said with this extra 50 we could also smoke
Verified review

10/10 Exceptional

Stay was very fun the owner was good and nice and we had fun
Verified review

2/10 Poor

Avoid - needs to be removed from Hotels.com

his property should be struck off hotels.com, it does not conform to any standards and will me me think twice about booking through the website on future. The property is horrendous in every way, hole in walls, extremely direct eg blood stains, bed stain, sofa covered in everything. This dishwasher was fully of dirty dishes, the bathroom door handle had been ripped off, the balcony door was silicones shut and you could see the hinges were broken.
Verified review

2/10 Poor

Nothing about this place was “good”. Although the owner did attend to the required changes that were requested, we were still unhappy with the way the penthouse was presented to us. Severe damp in the bathroom, ceiling was falling apart, holes in the wall as if they’ve been punched in, en-suite light switch was live and actually electrocuted my friend, dirty bed sheets (changed when requested), fob to the building didn’t allow us to get in and we weren’t notified until very late that we had to use the back entrance (which was difficult to find), multiple problems occurred since we arrived, point of contact wasn’t the best and no 24/7 staff available for any problems that may occur. 10/10 wouldn’t recommend this place to anyone at all. Don’t know how the place is still operating to be honest with you all. Went to spend my girlfriends 21st Birthday in London with multiple friends and the only thing that let us down was the dream this “penthouse” had sold us online.
Verified review

8/10 Very good

For the price, it is ok. Too bad owner neglects it

Overall location is great, close to DLR and metro. Stayed here with a colleague came late at night around 2am, check-in was smooth and while I was scared of what I'll find it was positively ok for the price and location. It was a business trip so only stayed there to sleep...the rest we were out. The place has great potential, some TLC and this can be a stunning find. Cleaning can be better but overall comfortable and nothing disgusting. Heating was good, hot water was available. I stayed in apt 4.
Verified review

2/10 Poor

I am shocked Exepdia even promote this property. The property is disgusting, loo roll stuffed in the windows to block out noise, carpets covered in stains, dirty cutlery in the drawer, bedding was covered in stains, yuck! Broken wardrobe, barely standing. Hole in the bathroom ceiling, bathroom door handle is broken too. Curtain and rail broken, bed frame covered in dust...Don't go by the pictures!
Verified review

4/10 Fair

I liked the views I liked that there was good communication. The towels were clean I didn’t like the condition of the property. There were stained carpets, broken furniture and holes in walls. It’s a shame because it was clearly a lovely place once. The heating was not on. It was a very cold day and I had to keep my coat on.
Verified review

2/10 Poor

Complete waste of time

My experience with these people was horrible. At first I went to view the apartment and everything was good. The man told me the price and I agreed. However, when I got to the place they decided to double the price and when I told them that that was not what we discussed and I wasn’t ready to pay that money, they told me that I won’t be allowed to enter the house without the full amount. I can’t believe they did this. This completely unacceptable and time wasting especially cause I was celebrating my birthday.
Verified review

10/10 Exceptional

Good

Was lovely and comfortable beds