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Cross Keys Hotel

Photo gallery for Cross Keys Hotel

Front of property
Superior Room | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Overview of Cross Keys Hotel

Cross Keys Hotel

3.5 star property
3.5-star hotel in Kelso with 2 restaurants and 2 bars/lounges

8.0/10 Very good

48 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Bathtub
Map
36-37 The Square, Kelso, Scotland, TD5 7HL

Guests rated this location 9.1/10 - Wonderful

Main amenities
  • 2 restaurants and 2 bars/lounges
  • 24-hour front desk
  • Banquet hall
  • Coffee/tea in a common area
  • Conference space
  • Daily housekeeping
  • Fitness centre
  • Luggage storage
  • Meeting room
  • Room service
  • Self-serve laundry
  • Wedding services
For families
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Private bathroom
  • Television

Room options

About this area

Getting around

  • Tweedbank Station - 19 min drive
  • Galashiels Station - 22 min drive
  • Stow Station - 29 min drive

Restaurants

  • The Waggon Inn - 4 min walk
  • The Cobbles - Freehouse & Dining - 1 min walk
  • CafeU - 2 min walk
  • The Topiary Coffee Shop & Restaurant - 9 min walk
  • The Cream Chimneys - 2 min walk
Map

About this property

Cross Keys Hotel

Cross Keys Hotel is a great choice for a stay in Kelso. After visiting the fitness centre for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at one of the 2 bars/lounges. Fellow travellers like the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children's menu

What to do

  • Free use of nearby fitness centre

Working away

  • Conference space
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Banquet hall
  • Fitness centre

Accessibility

  • Lift
  • Wheelchair-accessible

Languages

  • English

Room amenities

Be entertained

  • Digital TV channels
  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Oak Room – This bistro specialises in local cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
<p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Cross Keys Hotel Kelso
Cross Keys Hotel
Cross Keys Kelso
Cross Keys Hotel Kelso, Scotland
Cross Keys Hotel Hotel
Cross Keys Hotel Kelso
Cross Keys Hotel Hotel Kelso

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Cross Keys Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cross Keys Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Keys Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cross Keys Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
What is there to do at Cross Keys Hotel and nearby?
Cross Keys Hotel has 2 bars and a fitness centre.
Are there restaurants at or near Cross Keys Hotel?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Cross Keys Hotel like?
Cross Keys Hotel is in the heart of Kelso, a short 2-minute walk from Kelso Abbey and 5 minutes' walk from Kelso Old Parish Church.

Reviews

8.0

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

Sam, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

The full Scottish Breakfast was excellent we also had a evening meal there that was good
1-night family trip
Verified Ebookers guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Garry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Family holiday
Our day stay was very nice staff were very helpful room was a bit worse for wear but comfortable enough as weren't in room for too long
Ann, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice stay.
Location was good in the centre of the town with easy access to all the shops. The bedroom was comfortable and cosy with good views of the town square. It was nice to see and hear the Kelso Folk Club music.
Ian, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

suzanne, 1-night family trip
Verified Hotels.com guest review