The Boathouse & Riverside Rooms

We booked same day as a last minute trip over bank holiday and didn’t realise until we arrive it was a disabled access room with the bathroom changed to be accessible and shower quote low for a wheel chair. The room had no air con so was far too hot and the fan in the room sounded like a helicopter about to take off so didn’t sleep a wink. We also realised the next morning when questioning why there were no windows that number 2 did in fact have a window but the latch had fully snapped off so anyone could have accessed our room. We must have been next to a staff area as well as in the morning when we were trying to let some air in there was no privacy with staff walking back and forth. Breakfast - we were first in there due to not sleeping and a couple after us were given our breakfast so we was left quite a while waiting for food. Other than this the location is prefect on a summers day we would just never stay in the same room again & when discussing this on our departure there didn’t seem to be much sympathy at all for our overall experience.

Lovely place, very nice and comfortable rooms. The only downside is that there was no air-conditioning in the rooms.

The location and area was amazing, right on the River Dee! A few things let it down: The large sliding door wouldn't lock No plug sockets near a mirror - very difficult trying to do my hair! Difficult to plug the fan in to face us as the sockets were only next to the bed Bed was hard

Breakfast good quality, location of stay excellent, no noise heard in rooms, showers good quality, staff attentive. Very minor issue for me but not my partner she thought bed was comfortable but I never although spotlessly clean.

A lovely couple of days at The Boathouse, we'll definitely be back. Fantastic to watch kingfishers whilst eating our breakfast.