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The Manor at Camp John Hay

Photo gallery for The Manor at Camp John Hay

Property grounds
Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Manor at Camp John Hay

The Manor at Camp John Hay

4.0 star property
4-star hotel in Baguio with golf course and spa

8.6/10 Fabulous

182 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Refrigerator
  • Bar
  • Spa
Map
Camp John Hay, Loakan Road, Baguio, 2600
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Childcare
  • Conference centre
  • Terrace
For families
  • Children stay free
  • Supervised childcare (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Fridge
  • Private bathroom

Room options

About this area

Getting around

  • Baguio (BAG-Loakan) - 13 min drive

Restaurants

  • Strawberries & Ice Cream - 6 min walk
  • Choco-late de Baterol - 8 min walk
  • Everything Nice - 12 min walk
  • MELT Steakhouse - 12 min walk
  • Bistro by Hill Station - 13 min walk

About this property

The Manor at Camp John Hay

A great choice for a stay in Baguio, The Manor at Camp John Hay features a golf course, and puts you only 3.5 mi (5.6 km) from the airport. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and international cuisine is served at Le Chef, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a terrace. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 172 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • Yoga classes

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • Golf course on site
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Manor Health Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Le Chef – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Piano Bar – Overlooking the garden, this piano bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 880 for adults and PHP 440 for children (approximately)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for PHP 1680 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Manor Camp John Hay Hotel Baguio
Manor Camp John Hay Hotel
Manor Camp John Hay Baguio
Manor Camp John Hay
Manor Hotel Baguio
Camp John Hay Baguio
Camp John Hay Manor Hotel
The Manor at Camp John Hay Hotel
The Manor at Camp John Hay Baguio
The Manor at Camp John Hay Hotel Baguio

Frequently asked questions

Does The Manor at Camp John Hay offer free cancellation for a full refund?
Yes, The Manor at Camp John Hay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Manor at Camp John Hay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Manor at Camp John Hay?
Sorry, pets aren't allowed.
Is parking offered on site at The Manor at Camp John Hay?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The Manor at Camp John Hay?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at The Manor at Camp John Hay and nearby?
Tee off at the on-site golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as a fitness centre and spa services. The Manor at Camp John Hay also has a picnic area and a garden.
Are there restaurants at or near The Manor at Camp John Hay?
Yes, Le Chef offers international cuisine and garden views. Nearby restaurants include Strawberries & Ice Cream (6-min walk), Choco-late de Baterol (8-min walk) and Everything Nice (12-min walk).
What's the area around The Manor at Camp John Hay like?
The Manor at Camp John Hay is located a short 10-minute walk from Camp John Hay.

Overall score and ratings

8.6

Fabulous

8.7/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

roselle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
My over all experience at The Manor at Camp John Hay is EXCELLENT! We didn’t have any problem from the bell attendant to the receptionist they are all very accomodating.
Ingemar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jessica Bren, 1-night trip
Verified Expedia guest review

8/10 Very good

Ma Fatima, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 2-night trip
Verified Expedia guest review

8/10 Very good

Summer Stay
The Manor is always a good location. It is summer thus we requested for a tower fan. Need some updating on internal lights but the overall experience is always good.
Marlon, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The hotel is good overall. Services was just okay. No one answers the phone! Really, nobody. I requested via email instead, a high floor close to elevator momths before our reservation. I emailed saying I'm staying with my mom who is 80yo and guess what... they put us on the ground floor, all the way to the end of the hotel on the first level! I paid extra for garden view but end up with a so, so room. Then my mom has to walk that far. Ridiculous.They apologized and said they will try to move us next day. Next day come, the front desk was clueless about our room transfer (meaning it was not noted). We have packed and moved out since we are going out to do sightseeing. When we came back they can't give us our room request. Instead offer us a mountain view (not what I paid for) but on the 2nd floor as we like. Frustrating and disappointing. Jammica from front desk was polite and courteous and apologetic. We like her. Rod at the Piano Bar was very accommodating and attentive which helped us enjoy the music lounge. Room amenities are so, so. Von at the breakfast buffet needs training. I asked for teaspoon "and he said yes, ma'am of course" but it never came. I kept looking at him to see if he's going to give me what I asked for, but he either ignored or forgot. Some staff needs training. They don't do follow up, to see how you are enjoying your meal or if you need anything. You have to try hard to get their attention so you can services (additional food order, or to bill out).
Maria, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay! Excellent!!!
Great stay for family and business travellers. Service and facilities are excellent. A great place to stay during Christmas season because their garden has turned into a Christmas village. There’s movie viewing too for everyone at night. We will definitely come back!
Christine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rick, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Celeste, 2-night family trip
Verified Hotels.com guest review