Destination
Guests
All properties in New Orleans, Louisiana, United States of America

The Mercantile Hotel New Orleans

3-star hotel with bar/lounge, near Julia Street Cruise Terminal

  • Free continental breakfast and free WiFi
From
£103

Image gallery

  • The Mercantile Hotel New Orleans
  • The Mercantile Hotel New Orleans
  • City View
  • City View
  • The Mercantile Hotel New Orleans
The Mercantile Hotel New Orleans. Image 1 of 62.
1 / 62The Mercantile Hotel New Orleans
9.0.Superb.
  • Once I entered in to the hotel the reception was amazing great service Great room super…

    Dec 31, 2019

  • The staff were not helpful or friendly. We asked on 2 occasions at reception to change…

    Dec 7, 2019

See all 1,124 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitiser

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • Valet parking
  • Business centre
  • 24-hour front desk

For families

  • Kitchenette
  • Microwave
  • Fridge
  • Separate bedroom
  • Number of living rooms
  • Separate sitting area

What’s around

  • In New Orleans Central Business District
  • Julia Street Cruise Terminal - 3-minute walk
  • Harrah's New Orleans Casino - 7-minute walk
  • National World War II Museum - 7-minute walk
  • Canal Street - 9-minute walk
  • Ernest N. Morial Convention Center - 9-minute walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, 1 King Bed
  • Suite, 1 Queen Bed, Bathtub
  • Suite, 2 Queen Beds, Bathtub
  • Suite, 1 Queen Bed, Accessible
  • Suite, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Bathtub
  • Suite, 1 Double Bed, Bathtub
  • Executive Suite, 1 King Bed

Location

  • In New Orleans Central Business District
  • Julia Street Cruise Terminal - 3-minute walk
  • Harrah's New Orleans Casino - 7-minute walk

What’s around

Landmarks

  • In New Orleans Central Business District
  • Julia Street Cruise Terminal - 3-minute walk
  • Harrah's New Orleans Casino - 7-minute walk
  • National World War II Museum - 7-minute walk
  • Canal Street - 9-minute walk
  • Ernest N. Morial Convention Center - 9-minute walk
  • Audubon Aquarium of the Americas - 10-minute walk
  • Royal Street - 13-minute walk
  • Bourbon Street - 15-minute walk
  • Port of New Orleans - 15-minute walk
  • Mardi Gras World - 17-minute walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) 20-min drive
  • New Orleans Union Passenger Terminal 17-min walk

At a glance

Hotel size

  • This hotel has 90 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 42 per day)
  • Wheelchair-accessible parking on site
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • Snack bar/deli
  • Coffee/tea in a common area

Working away

  • Business centre
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Lift

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Grab bar - near toilet

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Number of living rooms
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • The Mercantile Orleans Orleans
  • The Mercantile Hotel New Orleans Hotel
  • The Mercantile Hotel New Orleans New Orleans
  • The Mercantile Hotel New Orleans Hotel New Orleans
  • The Mercantile Orleans Orleans
  • The Mercantile Hotel New Orleans Hotel
  • The Mercantile Hotel New Orleans New Orleans
  • The Mercantile Hotel New Orleans Hotel New Orleans

Optional extras

Valet parking costs USD 42 per day

Safes in guestrooms can be used for an extra charge

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Mercantile Hotel New Orleans does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 42 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes. Nearby restaurants include Restaurant Rebirth (3-min walk), Meril Restaurant (4-min walk) and Bittersweet Confections (4-min walk).
  • No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (7-min walk) and Boomtown Casino (14-min drive) are both nearby.
9.0.Superb.
  • 10.0.Exceptional

    Large suites as standard. Clean, comfortable and just a 10 minute walk to Canal Street.

    4 night business trip, Nov 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel staff are great: friendly, helpful and full of local ideas of things to do. The hotel itself is pretty great with a lot of character and quirky features, its in a great location for restaurants, and easy access to the different areas. BUT if you're a light sleeper take ear plugs - I got woken up a few times by outside noises.

    Rachel, 7 night trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The hotel is quirky and in a great location. Also the rooms are more like flats. However there were lots of minor maintenance issues with the room (eg toilet constantly flushing and light switches not working) that stop me from giving the highest rating.

    Tim, 6 night family trip, Sep 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect!

    Really enjoyable place. Fun, funky and brilliantly positioned!

    2 night trip, Aug 9, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The Mercantile Hotel, New Orleans

    Booked at very short notice, I managed to get a great deal on this stay through Hotels.com. The Mercantile is a lovely hotel with great sized rooms, helpful staff and its own bar. It's located in the warehouse district (the hotel was formerly a sugar refinery) which is a quiet and pleasant part of the city with many nice restaurants nearby. The tram line, which can take you to most of the popular parts of the city, is just a few minutes walk away. The wi-fi was great, and the "grab and go" breakfast was fine. I would happily stay at this hotel again.

    Mr James, 2 night trip with friends, Jul 17, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Theme of the room (record player radio etc) was terrific. Social area of the hotel was a nice touch and the complementary breakfast was sufficient to start the day off. Staff were a credit to the owners. Only downside was the bar costs- even by hotel standards very expensive for minimum measure.

    5 night trip, May 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing hotel, must stay if visiting NOLA!

    Amazing hotel! Very new and modern, only 10-15mins on foot from the heart of the French Quarter. Ideal location and most friendly staff, I would stay there again and again! Only downsize: valet parking 47 USD per night - have a look around for parking.

    2 night family trip, Apr 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel with fantastic service.

    Lovely hotel converted from an old industrial building I think in a 'loft' style. We booked 2 double rooms as we were 2 couples travelling together on a tour of Nashville, Memphis and New Orleans. We were delighted that the rooms were more like suites so plenty of room to sit and plan our next activities in the sitting areas whilst playing jazz on the turntable. Staff were top rate, nothing was too much trouble. We needed to refuel our hire car before returning it and the doorman jumped in his car and led the way to the gas station. It was easily within walking distance of the Mississippi river and also the French quarter. Highly recommended.

    Julie, 3 night trip with friends, Apr 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Tremendous hotel

    Very, very good hotel - staff were friendly and the room I stayed in was clean and very well presented. Situated a couple of minute's walk from Canal Street/French Quarter and, for me (in the opposite direction) the venue for the BUKU music festival. Cannot praise highly enough.

    Peter, 3 night trip, Mar 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel close to all the attractions such as the French quarter and Bourbon Street but still quiet.

    7 night trip, Dec 4, 2018

    Verified Expedia guest review

See all 1,124 reviews