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Permata Inn

2.0 star property
Hotel in Medan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Permata Inn

Interior
Lobby
Desk, free WiFi
Front of property - evening/night
LED TV

Reviews

6.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area
Feel at home
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Snack bar/deli

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Premium Room

Premium Room | Desk, free WiFi

Premium Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Desk, free WiFi

Superior Room

Highlights

Air conditioning
LED TV
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

Highlights

Air conditioning
LED TV
Free bottled water
Daily housekeeping
Desk
  • 97 sq ft
  • Sleeps 3
  • 1 Twin Bunk Bed
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About the neighborhood

Map
Jl. Guru Patimpus no.53, Medan, 20114

What's nearby

  • Grand City Hall - 16 min walk
  • Sun Plaza - 16 min walk
  • Medan Mall - 3 min drive
  • Tjong A Fie's Mansion - 3 min drive
  • Maimun Palace - 4 min drive

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 49 min drive
  • Pulu Brayan Station - 17 min drive
  • Medan Station - 19 min walk
  • Bandara Kualanamu Station - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Rumah Makan Sinar Pagi - ‬3 min walk
  • ‪Macehat Coffee - ‬3 min walk
  • ‪Kwetiau Ateng - ‬6 min walk
  • ‪Nasi Kapau Uni Emy Rumah Makan - ‬4 min walk
  • ‪RM Wen Chang - ‬3 min walk

About this property

Permata Inn

Permata Inn is a great choice for a stay in Medan. You'll have free perks like WiFi and self parking. Other features include a snack bar/deli and a terrace.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

Hotel size

  • 30 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 1 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (during limited hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace
  • Television in common areas

Room amenities

Be entertained

  • 24-inch LED TV

Home comfort

  • Air conditioning

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 200000 per vehicle (one-way)

Also known as

Permata Inn Medan
Permata Medan
Permata Inn Hotel
Permata Inn Medan
Permata Inn Hotel Medan

Frequently asked questions

Does Permata Inn offer free cancellation for a full refund?
Yes, Permata Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Permata Inn?
Sorry, pets aren't allowed.
Is parking offered on site at Permata Inn?
Yes, there's free self parking.
Is airport shuttle service offered by Permata Inn?
Yes, an airport shuttle is available. The charge is IDR 200000 per vehicle one-way.
What are the check-in and check-out times at Permata Inn?
You can check in starting at 1 PM. Check-out time is noon.
What's the area around Permata Inn like?
Permata Inn is a short 16-minute walk from Grand City Hall and 16 minutes' walk from Sun Plaza.

Reviews

6.8

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

8/10 Very Good

Reasonably good stay
The information on the room I booked was insufficient. I had to upgrade to a room with hot water shower and thus had to pay extra (more than stated on hotel.com website). The staff were friendly and helpful (depending on whom you speak to). The location is sufficiently good being near the bus station that provides transport to the airport. However, it's a little west of the main attractions.
Wan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Convenient and nice budget hostel
It is budget hotel, don't expect much but it is perfect for 1 night stay before heading to Bukit Lawang. Staff is helpful with advices on public transportation to Bukit Lawang. However, not all girls at reception speak English which was a bit difficult to arrange transportation for us. Hostel offers shared taxi servise to Bukit Lawang. They charge per person, the price is reasonable. But we were group of 4 and the price we paid for 4 people was too high compared if we hired a private car.
Verified Hotels.com guest review

4/10 Fair

Didn't get what we paid for
The hotel is well situated. The rooms are ok for the price. There was one major problem: We booked and paid a room for 3 people. We only got a room for 2 persons. The reception refused to give us a bigger room or an extra bed. We had to book an extra room with a double bed and we didn't get reimbursed from the hotel or expedia. So we paid for 5 people instead of 3, which is a rip-off... So be careful when booking with expedia or when booking this hotel.
Verified Expedia guest review

8/10 Very Good

hotel located at middle of the town
comfortable hotel, easy to go to anywhere. Very polite staff at front desk.
Verified Expedia guest review

4/10 Fair

Incompetent reception practices and administration
Accommodation was superb and the staff helpful and friendly. However, reception staff, system administration and customer service was the worst I have experienced in the world and I just spent a week in the Jungle hence the use of this hotel. I stayed here twice and experienced absolute and fundamental inability to manage bookings. No knowledge of who was booking in, the companies they sell their rooms through and total trust of the customer even having provided printed evidence of booking. Incompetence beyond belief, not willing to contact provider hotels.com, happy for you to be left waiting 45 minutes and potentially walk away through frustration. Took everyone coming to reception an age and grief for them to acknowledge any booking. They told me to ring provider myself at £2 a minute call you can appreciate that this wasn't cost effective when room £12 night. Had to leave for flight 2am in morning but they insisted on keeping me waiting in reception until the room was checked by someone which almost cost me a lost flight why when they have your credit card details through a reputable company why should this be a problem? All other staff from were superb and I don't really blame the reception staff but everyone went through grief whilst I was waiting, and this was on both bookings either side of my trek, grief I can do without.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Good location
The rooms in the newer shop lot (2 doors away) is more cramped. Even for 1 person it is just sufficient space.
Verified Hotels.com guest review

8/10 Very Good

Clean and good for short stay.
Clean room. Close to bus station for quick stay.
Verified Hotels.com guest review

6/10 Good

Preis-Leistung stimmt, superfreundliches Personal
Sauberkeit und Komfort war entsprechend des Preises. Dusche und Toilette war sehr sauber. Klimaanlage funktioniert auch. Auf Nachfrage gab es auch frische Bettwäsche zum Einzug ins Zimmer. (Es kommt in Indonesien häufig vor, dass die Wäsche nicht nach jedem Gast gewechselt wird.) Etwas störend war die Karaoke Bar nebenan und der Krach, aber Ohrstöpsel helfen ja.ich hatte ein einfaches Zimmer mit Gemeinschafts- Dusche und WC. Das Personal war supernett, hat Ausflugstipps gegeben und auch sonst immer weiter geholfen. Die Sehenswürdigkeiten der Stadt kann man bequem mit der Motorrikscha erreichen und direkt um die Ecke ist ein Straßenlokal mit gutem nasi Goreng und Kaffee.
7-night trip
Verified Expedia guest review

8/10 Very Good

The staff was sooo friendly and helpful! The hotel is very central. Simple room with a/c. Perfect for a short trip to Medan.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Sitio muy acogedor, perfecto para hacer último o primer día de tu viaje por sumatra
Verified Expedia guest review

6/10 Good

Basic
Simple room located close to big mall, and where the airport bus end station. Far from main sites but with local bus it's no issue. Good air con.
Verified Hotels.com guest review