City Pension Zem, a hotel near Tokyo Imperial Palace and Ryogoku Kokugikan, offers a tranquil retreat with dry cleaning/laundry services and delicious meals at the restaurant. Relax with in-room WiFi or rejuvenate with spa services including massages. Guests rave about the helpful staff.
2-16-9, Nihonbashikakigaracho, Chuo-ku, Tokyo, Tokyo, 103-0014
What's nearby
Tokyo Imperial Palace - 4 min drive - 3.8 km
Tokyo Skytree - 5 min drive - 5.0 km
Nippon Budokan - 5 min drive - 4.6 km
Sensoji Temple - 5 min drive - 4.3 km
Tokyo Dome - 6 min drive - 5.0 km
Getting around
Tokyo (HND-Haneda) - 25 min drive
Tokyo (NRT-Narita Intl.) - 45 min drive
Bakurochou Station - 16 min walk
Hatchobori Station - 19 min walk
Asakusabashi Station - 21 min walk
Suitengumae Station - 3 min walk
Hamacho Station - 9 min walk
Ningyocho Station - 9 min walk
Restaurants
福しん - 4 min walk
龍鳳 - 6 min walk
マクドナルド - 6 min walk
讃岐うどん 谷や - 3 min walk
ロビーラウンジ フォンテーヌ - 2 min walk
About this property
City Pension Zem
When you stay at City Pension Zem, you'll be a short five-minute drive from Tokyo Imperial Palace and Tokyo International Forum. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, Tsukiji Outer Market and Ginza Six are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Suitengumae Station is 3 minutes and Hamacho Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Dry cleaning/laundry services
Luggage storage
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Slippers
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Fridge
Microwave
Free bottled water
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
City Pension Zem Hotel Tokyo
City Pension Zem Hotel
City Pension Zem Tokyo
Japan
City Pension Zem Tokyo
City Pension Zem Hotel
City Pension Zem Hotel Tokyo
Frequently asked questions
Does City Pension Zem offer free cancellation for a full refund?
Yes, City Pension Zem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at City Pension Zem?
Sorry, pets aren't allowed.
Is parking offered on site at City Pension Zem?
Sorry, there's no on-site parking at City Pension Zem.
What are the check-in and check-out times at City Pension Zem?
Check-in start time: 3 PM; check-in end time: 11 PM. Check-out time is noon.
Are there restaurants at or near City Pension Zem?
Yes, there's an on-site restaurant.
What's the area around City Pension Zem like?
City Pension Zem is a short 3-minute walk from Suitengumae Station and 3 minutes' walk from Suitengu Shrine.
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City Pension Zem Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
19 Dec 2024
Great location and service
Great location and stay
Michael
Michael, 10-night trip
10/10 Exceptional
21 Nov 2024
Enjoyable stay
Enjoyed our short two-night stay here. The hotel staff were very friendly, respectful and helpful.
Rachel
Rachel, 2-night trip
10/10 Exceptional
6 Dec 2024
Nice and affordable!
Samuel
Samuel, 1-night trip
10/10 Exceptional
13 Jun 2024
Nice area, friendly staff and warm hospitality
Verified traveller
2-night trip
8/10 Very good
5 Sept 2024
The hotel was good. Restaurants and convenient stores nearby. I would stay in this property again.
Mary
Mary, 3-night trip
10/10 Exceptional
2 Jul 2024
Excellent location 👍
Jonalyn
Jonalyn, 4-night trip
10/10 Exceptional
7 Aug 2024
Cleanliness, convenient, comfortable beds, and unlimited necessities is great!
Christina
Christina, 4-night trip
10/10 Exceptional
24 Nov 2024
There was a lot of space. Everything we needed was there. We wish we could have stayed longer.
Moruya
Moruya, 4-night trip
8/10 Very good
5 Jul 2024
Lovely and helpful staff.acessible to most amenities and public transport.
Maria
Maria, 2-night trip
10/10 Exceptional
28 May 2024
Comfortable and clean, with friendly and helpful staff and easy access to public transport.
Danielle
Danielle, 7-night trip
10/10 Exceptional
23 Jul 2024
All the hotel staffs are always thoughtful.
Noriko
Noriko, 11-night trip
10/10 Exceptional
17 Sept 2024
Nice hotel in a calm neighbourhood, close to subway. Friendly staff. Very good price. Highly recommended.
Ronny
Ronny, 15-night trip
10/10 Exceptional
14 Sept 2024
200m from Tokyo city Air Terminal. Easy access from/to Narita or Haneda airport. Staff members are friendly and very kind. The owner speaks fluent English.
Takako
Takako, 2-night trip
10/10 Exceptional
7 Dec 2024
Second time around
This is our second time staying at this hotel and that is for a reason. The room is spacious especially for Japanese standards, there is a special touch to it as the owner is very hands on and it is close to the TCAT where one can board the limousine bus to go to Haneda or Narita airport. They have many amenities and they would refresh our towels and bottled water everyday. There are also many restaurants nearby and is walking-distance to train stations. We will definitely stay again!
Megan
Megan, 3-night trip
2/10 Poor
28 Dec 2023
I stayed here 3 nights and enjoyed tremendously.Staff was poliže and helpful.
Location is great.
Lazar
Lazar, 1-night trip
10/10 Exceptional
11 Aug 2023
The hotel is very nice, clean and quiet. I would definitely recommend this to anyone who is visiting Tokyo, as it may be one of the best places to stay there.
Vilvarasan
8/10 Very good
21 Aug 2024
Close to bus and subways
Alfonso
Alfonso, 4-night trip
8/10 Very good
25 Apr 2023
Staff was friendly and highly accommodating, beds were surprisingly comfortable. Will stay again for shorter stays.
Kathleen
Kathleen, 1-night trip
10/10 Exceptional
13 May 2024
We loved everything about it. Big room, great location, great internet.
Carmen
Carmen, 4-night trip
10/10 Exceptional
2 Jun 2023
The staff was very friendly. The rooms were quiet and clean.
Martin
Martin, 5-night trip
10/10 Exceptional
10 Jul 2024
The hotel is surprisingly a block away from one of Tokyo City Air Terminals, Train Terminal and Tourist Information building. You can easily access Tokyo's tourist destinations. Narita and Haneda airports are a Limo Bus ride away.
The hotel owner and his staff speak English and are very helpful.
wenceslao
wenceslao, 3-night trip
10/10 Exceptional
19 Apr 2023
Very large and nice and clean room was perfect
Dustin
Dustin, 2-night trip
10/10 Exceptional
19 Feb 2024
The building may be a bit old, but they keep the place clean with personable service.
Kyoko
Kyoko, 13-night trip
10/10 Exceptional
6 Mar 2024
Greart location. Very clean and quite. Easy to access subways and a few sight seeing locations.
xuemei
xuemei, 3-night trip
10/10 Exceptional
22 Jun 2023
Rooms are large and only 3 rooms on every floor, Staff were nice.