In the city center, Kap House Hotel offers a warm welcome with an attached winery and cozy coffee shop. Relax by the fireplace in the lobby or indulge in a hot stone massage at the spa tub. With high-speed WiFi, bike rentals, and babysitting services available.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Parking available
Spa
Ski facilities
Pet-friendly
Pool
Non-smoking
Main amenities (12)
Daily housekeeping
Winery
Restaurants
Indoor pool
Breakfast available
Ski storage
Sauna
Self parking
Hot tub
Room service
Coffee shop/cafe
Spa services
For families (6)
Babysitting (surcharge)
Fridge
Private bathroom
Television
Daily housekeeping
Laundry facilities
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Superior Triple Room (Free Spa Access)
Superior Triple Room (Free Spa Access)
Highlights
Balcony
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - single
Premium bedding
Hairdryer
23 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Bed OR 3 Single Beds
View all photos for Apartment, 2 Bedrooms (Mansard & Free Spa Access)
Apartment, 2 Bedrooms (Mansard & Free Spa Access)
Highlights
Heating
Fridge
Flat-screen TV
Sofa bed - single
Premium bedding
2 bedrooms
Cots/infant beds
Hairdryer
29 sq m
Mountain view
Sleeps 4
1 Double Bed, 1 Single Bed and 1 Double Sofa Bed OR 1 Single Bed
View all photos for Double or Twin Room (Free Spa Access)
Double or Twin Room (Free Spa Access)
Highlights
Balcony
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Premium bedding
Hairdryer
18 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Bed
View all photos for Economy Double or Twin Room (Free Spa Access)
Economy Double or Twin Room (Free Spa Access)
Highlights
Heating
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
Hairdryer
Deep-soaking bath
Bathrobes
15 sq m
Mountain view
Sleeps 2
1 Double Bed OR 1 Single Bed
View all photos for Family Apartment, 2 Bedrooms (Free Spa Access)
A great choice for a stay in Bansko, Kap House Hotel features a winery where you can enjoy a glass of local wine. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. An indoor pool, a hot tub and a sauna are other highlights.
Languages
Bulgarian, English, German, Macedonian, Russian
At a glance
DONE
Hotel size
26 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets stay for free (1 total, up to 3 kg per pet)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (EUR 6 per stay; includes in/out privileges)
On-site parking is limited
DONE
Transfers
Train station drop-off
DONE
Off-site
Casino shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
Coffee shop
Room service (limited hours)
Travelling with children
Babysitting (surcharge)
What to do
Bike rentals nearby
Horse riding nearby
Downhill skiing nearby
Snowboarding nearby
Fishing nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Ski storage
Facilities
1 building/tower
Built in 2007
ATM/banking
Library
Fireplace in reception
Television in common areas
An indoor pool
Spa services
Hot tub
Sauna
Winery on-site
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
More
Daily housekeeping
Energy-saving switches
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages and sports massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.77 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 7 for adults and EUR 4 for children
Casino shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Parking
Uncovered self-parking costs EUR 6 per stay with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
Kap House Hotel Bansko
Kap House Bansko
Kap House
Kap House Hotel Hotel
Kap House Hotel Bansko
Kap House Hotel Hotel Bansko
Frequently asked questions
Is there a pool at Kap House Hotel?
Yes, there's an indoor pool.
Are pets allowed at Kap House Hotel?
Yes, pets stay for free, with a limit of 1 total and maximum weight of 3 kg per pet.
Is parking offered on site at Kap House Hotel?
Yes. Self-parking costs EUR 6 per stay. Parking spaces may be limited.
What are the check-in and check-out times at Kap House Hotel?
Check-in start time: 2:30 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Kap House Hotel and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and fishing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Kap House Hotel also has a winery and a sauna.
Are there restaurants at or near Kap House Hotel?
Yes, there's an on-site restaurant.
What's the area around Kap House Hotel like?
Kap House Hotel is in the heart of Bansko, a short 5-minute walk from Bansko Ski Resort and 5 minutes' walk from Vihren.
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Kap House Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10
I liked the spa. The location was perfect.
The breakfast though was average
Kostas
2-night trip
6/10
Kap House is lovely but don’t go to Bansko.
We have been to Bansko 6 times but unfortunately it will be our last. The queues for the gondola were terrible, we had to pay for a minibus on our 2nd day or it would literally have taken hours to get up the mountain. Several of the runs were closed (including some at the top of the mountain), it's too busy for the runs that are open even out of high season and it isn't as cheap as it used to be. The old part of town is still very nice, the hotel was great and the people friendly. If you do go to Bansko stay at the Kap House.
C
3-night trip
10/10
Karolina
2-night trip
10/10
The staff was very helpful, room neat and clean, location great, continental breakfast -very good and cattered personally for you. The hotel exceeded my expectations.
Gueorgui
1-night trip
6/10
Veneta
2-night trip
8/10
The room was very big, the location is great, around 5 minutes walk to to the gondola.
Breakfest wasn't much but it was very affordable so it was fine. There is a great Jacuzzi available.
Ski room is on the smaller size and could use frw more shoes dryers - available only for 4 pairs.
Yaron
5-night trip
10/10
Great location, comfy beds, and fabulous restaurant with 20% off. Amazing value, 10min walk to the Gondola. Lion bar 4 paces away, great find.
Verified traveller
7-night trip
10/10
Michael
7-night trip
8/10
The shower must be repaired. Not possible to lock door with second lick due to no hole in frame for slide.
Kjell Arne
1-night trip
10/10
Very nice hotel with excellent spa, sauna, Jacuzzi, small pool. Economy room on a 3rd floor was adequate for me as a solo skier/traveler, but for a couple I would suggest to book a standard room with the balcony. People there are very nice and helpful, and it's only about 6 min walk from the gondola. Internet was very good.
Viktor
6-night trip
10/10
Friendly and helpful staff. Easy check in. Walking distance to gondola ski lift. Restaurant of the hotel has lots of choice and is open late. Room was spacious with a good shower and good wifi connection. Overall look is a bit old fashioned but don't have a problem with that. I haven't seen a lift in the hotel so if you stay on the 3th floor ... If we would go back to Bansko we 'll stay again in Kap House !
Brent
3-night trip
8/10
Kap House is a good basic hotel close to the slopes on the Main Street - the rooms were cleaned everyday and fresh towels provided. The breakfast is an additional +7BGN per person per day, very convenient but you could find better value and quality outside. The spa facilities are ok, the changing rooms are very basic and the pool/jacuzzi area smelt like oil from the kitchens most days which was a bit off putting, sauna was all fine. The ski equipment store/dry room near the reception was very useful.
Francesca
5-night trip
8/10
nice spa, ok service, breakfest was a little weak no coffee, great location, beds werent that comfy, weak wifi
Daniel
3-night trip
8/10
Olga
1-night trip
8/10
Ein sehr schönes Hotel in einer wunderschönen Umgebung. Das Hotel ist zentral gelegen, das Zimmer war sauber und freundlich eingerichtet. Das Personal immer freundlich und zuvorkommend. Wir werden bestimmt wieder dort buchen!
Katja
2-night trip
8/10
4 young lads at end of season skiing holiday. Great location to slopes and restaurants. Room and hotel had everything we needed. Would stay here again if we were to return.
Lloyd
6-night trip
10/10
Αρκετά καλό σαν σύνολο, πολύ βολική η τοποθεσία του και καθαρά δωμάτια.
Το wifi μπορεί να παρουσιάσει κάποιες φορές πρόβλημα.
Εύκολο parking ακριβώς μπροστά στην είσοδο.
Στα συν, επιπλέον έκπτωση εαν επιλέξετε για φαγητό το εστιατόριο που υπάρχει στο ισόγειο, το οποίο είναι και από μόνο του μια ξεχωριστή επιλογή ως κατάστημα.
SOULTANA
8/10
Good position for gondola approximately 5 min walk. Good bars and restaurants near by, loins bar just outside hotel and ginger restaurant which is close by did good food and drinks. Hotel was perfect for what we needed it for and would use again
chef
4-night trip
This review was submitted before 2018 and has not been verified.
8/10
Godt og billigt hotel som ligger fint i byen
Not Provided
1-night trip
This review was submitted before 2018 and has not been verified.
10/10
Nous avons réservé la dernière chambre disponible.Accueil très très sympa. Jacuzzi, sauna et petits ronds dans la piscine intérieure avant d'aller au festival à deux pas. Nous avons passé une nuit calme. Petit déjeuner simple mais bon. Une bonne adresse...
laetitia
1-night trip
This review was submitted before 2018 and has not been verified.
10/10
Приятным бонусом оказалась 20% скидка в ресторане "веранда" находящемся на первом этаже.
Отель находится на центральной улице Банско. В непосредственной близости от баров, поэтому спать с открытым окном не получалось из-за шума.
Verified traveller
This review was submitted before 2018 and has not been verified.
10/10
Отель хороший но до подъемника далековато. Цена хорошая. Вобщем все понравилось. Люди хорошие, работники отеля.
Laura
This review was submitted before 2018 and has not been verified.
8/10
Great hotel, highly recommended if you want value for money