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Hotel Santa Ana

3.0 star property
Hotel with restaurant, near Santafé Mall

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Photo gallery for Hotel Santa Ana

View from room
Reception
View from room
Fridge, stovetop
Front of property
In El Poblado, Hotel Santa Ana welcomes you with a warm atmosphere and modern comforts. Indulge in a rejuvenating massage or enjoy the convenience of dry cleaning services, free in-room WiFi, and an on-site restaurant serving breakfast to dinner. The helpful staff has left a lasting impression on previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • Massage/treatment rooms
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Self-serve laundry
  • Hair salon

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Studio Suite, 1 Bedroom, Balcony, City View

Free WiFi

Family Studio Suite, 1 Bedroom, Balcony, City View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Rainfall showerhead
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Classic Studio Suite, 1 Bedroom, Balcony City View

Free WiFi

Classic Studio Suite, 1 Bedroom, Balcony City View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Rainfall showerhead
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Balcony City View

Free WiFi

Executive Suite, 1 Bedroom, Balcony City View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Fridge
TV
Separate bedroom
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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8.8 out of 10, Excellent, 395 reviews
The price is £86
includes taxes & fees
6 Apr - 7 Apr
Estelar Square
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About the area

Map
Calle 15, Sur No. 48-34, El Poblado, Medellin, Antioquia, 50022

What's nearby

  • Santafé Mall - 15 min walk - 1.3 km
  • Oviedo Shopping Center - 16 min walk - 1.3 km
  • Poblado Park - 3 min drive - 3.3 km
  • Lleras Park - 4 min drive - 3.7 km
  • El Tesoro Shopping Park - 5 min drive - 4.5 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 41 min drive
  • Aguacatala Station - 4 min walk
  • Ayura Station - 13 min walk

Restaurants

  • ‪La Carpa Roja - ‬8 min walk
  • ‪Cafés de Origen - ‬9 min walk
  • ‪Tipicas Empanadas - ‬6 min walk
  • ‪Medellín Burger Company - ‬5 min walk
  • ‪Las Tres - ‬9 min walk

About this property

Hotel Santa Ana

When you stay at Hotel Santa Ana, you'll be a short five-minute drive from Oviedo Shopping Center and Santafé Mall. Guests indulge in massages, then grab a bite to eat at the restaurant. Other features include a bar/lounge and a terrace. The property is only a short walk to public transportation: Aguacatala Station is 4 minutes and Ayura Station is 13 minutes.

Languages

Spanish

At a glance

DONE

Hotel size

    • 49 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Minimum check-in age – 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Terrace
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Balcony
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge
  • Kitchenette
  • Stovetop

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 5000 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Santa Ana Medellin
Santa Ana Medellin
Hotel Santa Ana Hotel
Hotel Santa Ana Medellin
Hotel Santa Ana Hotel Medellin

Frequently asked questions

Does Hotel Santa Ana offer free cancellation for a full refund?

Yes, Hotel Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santa Ana?

Yes, pets are welcome. There's a charge of COP 5000 per pet, per night.

Is parking offered on site at Hotel Santa Ana?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Santa Ana?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Check-out time is 1 PM.

Are there restaurants at or near Hotel Santa Ana?

Yes, there's an on-site restaurant.

Does Hotel Santa Ana have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop and a fridge.

Does Hotel Santa Ana have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Santa Ana like?

Hotel Santa Ana is a short 4-minute walk from Aguacatala Station and 15 minutes' walk from Santafé Mall.

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Hotel Santa Ana Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

great location.Great Staff. Great food. Wifi not that great
2-night trip

6/10 Good

You get what you pay for. Very economic , dont expect to be amazed
Gov, 5-night trip

2/10 Poor

Only positive liking for this hotel is the location. As to buses..trains and taxi. And a friendly staff. But as to the rooms very disappointed..our love seat was so low to the floor, it was difficult to get up. Dining chairs and table very old. Not a attractive room. But if that doesn't matter to you then this works for you. You pay for location and that's what you get.
Harry, 17-night trip

10/10 Exceptional

Great location near main roadway & the Metro. Good neighborhood.
10-night trip

8/10 Very good

2-night trip

8/10 Very good

Liked that you get a free breakfast and the room is an apartment
10-night trip

2/10 Poor

Very low maintenance . Poor workmanship. Feels very dirty
3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

9-night trip

10/10 Exceptional

Excelente.
Muy buen experiencia. Seguramente volveré. Muy buen valor por precio y la ubicación es espectacular.
Tom, 2-night trip

10/10 Exceptional

I enjoyed the property very much. The balcony was a plus as well being able to sit outside and eat and look over the city.
2-night trip

8/10 Very good

agradable estadia se recomienda buen sector
Clara, 1-night trip

8/10 Very good

Walter, 1-night trip

6/10 Good

It was near everything and always clean. Nice view
Jennifer, 5-night trip

6/10 Good

Mauricio, 1-night trip

8/10 Very good

4-night trip

10/10 Exceptional

buen servicio
tomas, 1-night trip

4/10 Fair

Decepcionado
Me fue regular tirando a malo, la ubicación es terrible, no me querían dar Parqueadero, no nos dieron desayuno aún cuando estaba incluido, la habitación muy regular, es una edificación vieja, no volvería a este hotel, hay mejores en la zona.
JUAN PABLO, 1-night trip

4/10 Fair

Tiene muchas deficiencias en los espacios fisicos. Pisos en mal estado. Sin chapa de seguridad interna en el cuarto. No hay buen aislamiento del ruido. No tiene servicio de botones. Ofrece parqueadero, pero no lo garantiza. El personal es amable, cordial y atento con ganas de ayudar al turista.
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Muy agradable la atención y las habitaciones, un poco retirado de algunos beneficios de el transporte pero los precios lo respalda
Ronalt, 1-night trip

10/10 Exceptional

Muy buen hotel
Alexander, 1-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

BUENA EXPERIENCIA Y EN UN HOTEL BIEN UBICADO
Me gustaron los espacios, el balcon, la vista, lo fresco de las habitaciones... no me gusto mucho que la TV este tan arriba de la pared... el nivel de ruido es alto por las avenidas que circundan el hotel.
CRISTIAN, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Giannina, 2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buen hotel
Hotel correcto.
Jose, 4-night trip