Located near a train station, Thistle Express London Luton is a great choice for a stay in Luton. Fellow travellers love the helpful staff and breakfast.
Languages
English
At a glance
Hotel size
152 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Uncovered on-site self-parking (GBP 10.00 per day)
Wheelchair-accessible parking on site
On-site parking is limited (max. 10 spaces per unit)
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton
Frequently asked questions
Does Thistle Express London Luton offer free cancellation for a full refund?
Yes, Thistle Express London Luton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Thistle Express London Luton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Thistle Express London Luton?
Yes. Self-parking costs GBP 10.00 per day. Parking spaces may be limited.
What are the check-in and check-out times at Thistle Express London Luton?
Check-in start time: 3 PM; check-in end time: 5 AM. Check-out time is 11 AM.
Is there an on-site casino at Thistle Express London Luton?
No, this hotel doesn't have a casino, but Grosvenor Casinos (9-min walk) and Genting Casino Luton (6-min drive) are both nearby.
What's the area around Thistle Express London Luton like?
Thistle Express London Luton is in the heart of Luton, a short 5-minute walk from Luton Station and 8 minutes' walk from University of Bedfordshire. Travellers say that the area is very central and good for shopping.
Thistle Express London Luton Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
18 Dec 2024
Adrian
Adrian, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
The staff were very kind and helpful. The room also was very cosy little bit cold but nice and clean.
Armine
Armine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Airidas
Airidas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Airidas
Airidas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Almost great
Only 1 high chair in the hotel which was full and many children, fire alarm went off (not a test) and kitchen staff left the building but only 1 receptionist trying to evacuate everyone didn’t work, whole restaurant remained full of people eating breakfast. And bath had hairs in still from previous occupants.
Adrian
Adrian, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Tomasz
Tomasz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Staff was excellent, breakfast was ok. Beds very comfy, location good especially if you're a shopper.
KAREN
KAREN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
william
william, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Dec 2024
Thistle express
I love the complimentary free breakfast including full English ( so nice ) not many hotels offer that. Price was reasonable too only down side was a single bed but I got what was offered.
william
william, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Shonu
Shonu, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Dec 2024
Will. It be staying here again
Apart from the bed which was very comfortable, I am afraid to say that the toilet seat was the wrong one for the toilet and kept moving. There was no tea facilities in the room which is unheard of. The breakfast was terrible, they had no milk for my corn flakes, the toaster was not working and the receptionist who met us in arrival was just unhelpful and uninterested in his role it would appear.
Emma
Emma, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
10 Dec 2024
Steven
Steven, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Last minute pit stop
We missed our plane, and we needed somewhere to stay the night. It was insanely helpful that we could crash somewhere that was close, and budget friendly. Checking was very easy, and the room was clean and comfortable. It was perfect for what we needed at the time.
Tamara
Tamara, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Comfortable hotel, convenient for airport
Hotel entrance was difficult to find - on foot from station we walked all the way round before finding the way in. Tip: walk straight ahead from station into shopping centre, then take elevator upstairs and turn right (during retail opening times) hotel entrance is then immediately outside the exit door. Room and bed was comfortable. Nice big towels. Buffet breakfast included was very good value for money. A hotel that I would definitely recommend and would return to.
Caroline
Caroline, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Emanuel
Emanuel, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
4 Dec 2024
Do not suggest!
No great, air vent in every room that runs ice cold air at night even with full blast radiator on as these get covered by the long heavy draped curtains to the floor. My room was changed on again to have same issues and then worst noises all night/day with no restful sleep. First day arriving a woman who looked like a homeless drunk with a foul mouth manners swore at me for no reason. All mentioned to the staff/manager on duty & absolute nothing! Leading up to hotel is very run down..very dirty like a back alley way. No kettle/tea/coffee facilities in room have to come down every time via lift then back up again with a hot drink. Future will stay at a 4star only because the area Luton is quite run down and many creepy/doggy people about.
Jaswant
Jaswant, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Aliaa
Aliaa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2024
S
S, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Awesome overall service
Came in late evening for a night, had a tandem room. but no compliants, it was very clean. The staff at the reception was very very helpful (Thank you).
Very good job, This hotel is on top list whenever i visit and already have recommended to friends and family who frequently travel
Harsha
Harsha, 1-night trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
all was good but there was no hot water so had to take a cold shower. Not great during the middle of a storm in November
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Nov 2024
Wai Kwan
Wai Kwan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Martin
Martin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Nice rooms.
This is a good hotel in a bit of a poor location. Rooms are clean and comfortable, the breakfast is nice and the staff welcoming.