When you stay at Hotel The Celestine Ginza, you'll be within a 15-minute walk of Ginza Six and Tokyo International Forum. Guests looking for a bite to eat can visit GINZA CASITA, which serves breakfast and dinner. Also, Tokyo Imperial Palace and Tokyo Tower are a short five-minute drive away. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Shiodome Station is 7 minutes and Ginza Station is 7 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
104 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 3:00 AM
Minimum check-in age – 16
Check-out time is noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 2500 per night)
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
Bed rails
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2017
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Separate bath and shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
GINZA CASITA – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 3300 for children
Parking
Self-parking costs JPY 2500 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo
Frequently asked questions
Does Hotel The Celestine Ginza offer free cancellation for a full refund?
Yes, Hotel The Celestine Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel The Celestine Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel The Celestine Ginza?
Yes. Self-parking costs JPY 2500 per night.
What are the check-in and check-out times at Hotel The Celestine Ginza?
Check-in start time: 3 PM; check-in end time: 3:00 AM. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Hotel The Celestine Ginza?
Yes, there's an on-site restaurant, GINZA CASITA.
What's the area around Hotel The Celestine Ginza like?
Hotel The Celestine Ginza is in Ginza, a short 7-minute walk from Shiodome Station and 20 minutes' walk from Tokyo Imperial Palace. The local area is considered walkable, as well as being good for shopping.
Hotel The Celestine Ginza Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
28 Nov 2024
Great GINZA Hotel
This hotel is great, you are just at the edge of all the busy areas so you are able to relax in peace when you are in your hotel room. I would recommend it to anyone who is staying in the GINZA area.
Andres
Andres, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Jimmy
Jimmy, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 Oct 2024
Xiao hang
Xiao hang, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Oct 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Sept 2024
A very good and relaxing 3 day stay. All staff were extremely polite and helpful , good amenities in the bathroom , umbrella , coffee & tea facilities
The room size is sufficient for a couple nights stay and a twin room didn’t feel claustrophobic in any way
Reception was helpful in answering any queries I had and also helped to fill in the luggage transport forms on my behalf to ensure the correct destination hotel was written in Japanese.
Highly recommend as a base to explore Ginza / Tsukiji market and metro is 5 min walk at Shimbashi St
I would 100% stay at this hotel again because of the level of service provided and the comfort of the room.
Henry
Henry, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Nice boutique hotel
Great location with a short walk to the Imperial Palace grounds.
Keith
Keith, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sept 2024
Fantastic location in the heart of Ginza. A very short walk to countless bars, restaurants and shops. At night we found all of our rooms very quiet and comfortable. We opted for superior corner twin rooms, which were worth the extra cost. They were spacious by European standards and were immaculate and had every facility you could ever want. Housekeeping standard was very high. Breakfast is served on the 14th floor and is essentially 3 choices. The quality is very high and all the staff are very kind. If you are staying there for more than a few nights it can be slightly repetitive. One thing to note is that we were provided with a “welcome free drink” voucher each to use in the upstairs bar. When we had our drink (which was very nice) the bartender asked us if we would like another drink before he closed. We all had another drink and then when the bill came we had been charged a cover charge each, despite being hotel guests. We found that quite unusual to be charged to drink at your own hotel bar.
Ross
Ross, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sept 2024
The best choice for staying GINZA, Tokyo
Everything is walking distances
Great staffs ♥️
JENNY
JENNY, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Sept 2024
Walking distance to ginza. Staff always eager to help and fluent in English.
Wang
Wang, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Sept 2024
Yijin
Yijin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
Excellent location for restaurants, bars and shopping.... all walkable wuthin 10 mins
Neil
Neil, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
I stay 2 days here from 8/25 to 8/26, first when I come it’s surprise me because there is no smoking free room left and the service girl recommended 2 beds room instead of one bed room but it’s smoking free , need to pay more money, I agree to do it. After take look the room surprise me again for no table, no meeting area, no gym .. but the front desk lady give me another recommendation for bigger room and have desk I can work , but when open the room , no chair… I almost want to leave right away! But the hotel service attitude make me stay… so I feel very good for 2 days stay and I say thanks for hotel all people warm service! Rochard
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Amazing experience! This is our second time staying here and this is our go to hotel whenever we have business trips in Tokyo. The staff always go above and beyond and they are super friendly and nice. The room is clean and nice. The hotel location is fantastic.
We had a lot of suitcases and asked the front desk for help. The lady there called the taxi for us brought all our bags out and loaded the taxi with the driver so quickly and efficiently. I wished I had asked her name so I could tell her manager about her going above and beyond for us. It truly made our stay there so enjoyable and convenient. We will definitely stay there again.
Kenny Chuck Ling
Kenny Chuck Ling, 6-night business trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
I really liked the layout 9f the room and close proximity to shimbasi station
Kent
Kent, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Sven
Sven, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Emmanuelle
Emmanuelle, 6-night trip
Verified Expedia guest review
10/10 Exceptional
4 Aug 2024
Excellent
Not only was the hotel centrally located, it was clean, comfortable and well equipped for the 4 nights I stayed there. Although the staff didn’t speak much English , they went above and beyond to make sure all of my inquiries were taken care of. I’ll definitely stay here during my next visit to Tokyo and I’ll recommend anyone wanting to visit Tokyo to stay here as well.
Again, the front of house (reception) staff was great.
Steford
Steford, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jul 2024
Fabin
Fabin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
Excellent location, friendly staff, large room, comfortable bed.