Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552
What's nearby
Grand City Hall - 22 min drive
Medan Mall - 22 min drive
Great Mosque of Medan - 22 min drive
Maimun Palace - 22 min drive
Sun Plaza - 24 min drive
Getting around
Medan (KNO-Kuala Namu Intl.) - 6 min drive
Bandara Kualanamu Station - 9 min drive
Bandara Kualanamu Station - 10 min drive
Lubukpakam Station - 16 min drive
Free airport shuttle
Restaurants
PappaRich - 5 min walk
RM Padang Raya - 6 min drive
D'raja Coffee Hub KNO - 5 min walk
KFC - 5 min walk
D'lobby Hub Kno - 5 min walk
About this property
d'primahotel Kualanamu Medan
D'primahotel Kualanamu Medan is just 4.3 mi (6.9 km) from the airport and offers a free shuttle (available 24 hours). The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge.
Languages
English, Indonesian
At a glance
Hotel size
140 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Free airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) each morning 6 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children's pool
Working away
Business centre
5 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
Safe-deposit box at front desk
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
43-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Window screens
Sleep well
Blackout curtains
Turndown service
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free WiFi
Electrical adapters/chargers
Food and drink
Fridge
Free bottled water
Dishwasher
More
Daily housekeeping
In-room safe
Restaurant dining guide
Special features
Dining
On-site venue – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately IDR 110000 per person
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan
Frequently asked questions
Does d'primahotel Kualanamu Medan offer free cancellation for a full refund?
Yes, d'primahotel Kualanamu Medan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at d'primahotel Kualanamu Medan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at d'primahotel Kualanamu Medan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at d'primahotel Kualanamu Medan?
Yes, there's free self parking.
Is an airport shuttle service offered by d'primahotel Kualanamu Medan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at d'primahotel Kualanamu Medan?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at d'primahotel Kualanamu Medan and nearby?
D'primahotel Kualanamu Medan has an outdoor pool.
Are there restaurants at or near d'primahotel Kualanamu Medan?
Yes, there's an on-site restaurant that offers Indonesian cuisine.
d'primahotel Kualanamu Medan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 Sept 2024
Excellent large clean quiet room. Breakfast was fantastic
Anne
Anne, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
D'Prima Hotel- great for Medan airport
Great hotel 5 minutes from the airport.
Excellent stay. Clean and lovely rooms.
Nice restaurant.
Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
Clean Rooms and Amazing Staff
My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Grant
Grant, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 May 2024
Larissa
Larissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2023
Great place
Joseph
Joseph, 1-night trip
Verified Expedia guest review
6/10 Good
23 Jun 2023
Close to airport. Free shuttle. Adequate TV channels.
Clifford
Verified Travelocity guest review
8/10 Very good
25 May 2023
Pleased with our quick stay at the Prime Plaza
We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Tami
Tami, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2023
Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use.
The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine.
One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.
Pamela
Verified Expedia guest review
10/10 Exceptional
18 Sept 2022
Saleh
Saleh, 4-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2022
Mozamel
Mozamel, 2-night trip
Verified Expedia guest review
6/10 Good
23 Aug 2022
It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
Alayna
Alayna, 1-night trip
Verified Expedia guest review
8/10 Very good
11 Jul 2022
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Chelsea
Chelsea, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
15 May 2022
Timbul
Timbul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 May 2020
Comfortable stay
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 May 2020
Nice stay
Clean, comfortable stay and very handy for the airport.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Mar 2020
Jason
Jason, 1-night trip
Verified Hotels.com guest review
4/10 Fair
31 Jan 2020
Overpriced and disappointing
Very over priced. Average hotel but convenient for airport. Terrible but expensive food. Poor facilities - the pool had a layer of scum and the gym was stuffy and lacked a/c. Smelly room and dated air conditioning. Decent bed and linen. Good size room. Wouldn’t recommend or go back. Better off staying closer to Medan
Virginia
Virginia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2019
The room was clean and comfortable.
Its really close to the airport.Check in and check out was smooth and easy. Staff were friendly and helpful.
Zahri
Zahri, 2-night trip with friends
Verified Expedia guest review
8/10 Very good
25 Nov 2019
the staffs are friendly and requests were attended to quickly.
The only thing is the toilet bowl is dirty and the tap water is a little brownish.
Verified traveller
3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
28 Aug 2019
This hotel was a great place to rest after our two day jungle trekking. We loved that since we had a very early flight the staff packed us our breakfast to go. We arrived to the hotel around 8 or 9 pm and since we were trekking for 2 days, we had a bunch of dirty and smelly clothes from the campfire but the staff was able to accommodate our needs and cleaned our laundry and had it ready somewhere around midnight although it came at a steep price as the laundry service costed us more than the night stay but given the time of the day and that our Indonesia trip was just starting we thought the cost was reasonable. Would not hesitate to stay again.
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2019
It was a please take and clean hotel with lovely staff
Verified traveller
1-night business trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2019
Staff were very sweet. Made up breakfasts at 4am for us to take away.
Verified traveller
1-night family trip
Verified Expedia guest review
8/10 Very good
22 Jul 2019
Convenient to the airport and excellent staff. The travel to the airport was easy. They have scheduled times when you can go free to the airport in a shuttle.
Sandeep
Sandeep, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 May 2019
Employees went out of their way to make sure my stay was enjoyable.