I regret not reading the reviews before booking. When we arrived on a Saturday, the place was extremely crowded, with kids running around everywhere. We found out that the resort is open to locals from Friday afternoon through Sunday afternoon. During that time, breakfast, lunch, and dinner were so busy that it was almost impossible to find a table. However, from Monday to Friday morning, the atmosphere was much more relaxed and peaceful.
The room itself was outdated. The furniture was old, and the outlets were so antiquated that we couldn’t plug in our iPhone chargers. Although the front desk offered extension cords for rent, we ended up charging our phones in the lobby.
The food was just average. There were no premium liquor options, and they didn’t even have a drink menu. I had to buy my own coconut rum because they didn’t stock it. While some of the daily drinks were decent, the bar, overall, was disappointing. The buffet was mediocre, and I wish there had been more local dishes.
The beach was clean, but most of the beach chairs were broken. The main pool was always crowded with kids, so we avoided it. There was a quieter, more secluded pool a little farther away. On the weekends, they ran out of beach towels because of the large crowds.
The staff, for the most part, was unfriendly. The only exception was Vianelys, a server in the dining room, who was consistently friendly and helpful.
Overall I do not recommend this resort. You get what you pay for.